{"id":495984,"date":"2023-03-13T08:38:39","date_gmt":"2023-03-13T07:38:39","guid":{"rendered":"https:\/\/www.devoteam.com\/success-story\/securing-long-term-success-kramp-groeps-strategic-improvement-plan-for-its-it-landscape-security-and-data-strategy\/"},"modified":"2025-04-11T09:48:09","modified_gmt":"2025-04-11T07:48:09","slug":"securing-long-term-success-kramp-groeps-strategic-improvement-plan-for-its-it-landscape-security-and-data-strategy","status":"publish","type":"success-story","link":"https:\/\/devoteam.info\/be\/success-story\/securing-long-term-success-kramp-groeps-strategic-improvement-plan-for-its-it-landscape-security-and-data-strategy\/","title":{"rendered":"Securing long-term success: Kramp Groep’s Strategic Improvement Plan for its IT Landscape, Security, and Data Strategy"},"content":{"rendered":"\n

About the customer<\/strong><\/h2>\n\n\n\n
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Kramp Groep<\/a> is Europe\u2019s largest specialist in spare parts and accessories for the agricultural industry. Kramp is the essential partner for its customers and suppliers with over 500,000 products online available, 11 distribution centres and more than 3.000 dedicated employees <\/a>in 24 sales offices spread over Europe. Kramp Groep was founded in 1951 and has its headquarters in the Netherlands.\u00a0<\/p>\n\n\n\n

The Challenge<\/strong><\/h2>\n\n\n\n

Kramp has grown enormously over the past 70 years. Even though the agribusiness has been a traditional business for a long time, Kramp has always tried to be at the forefront of digital advancements in a conservative sector. Because technology can be a bottleneck for future growth, they founded their \u201cKramp Hub\u201d in Utrecht in 2017. The hub functions as an incubator for the technological developments of the group. Today the hub develops and maintains the company\u2019s omnichannel e-commerce website and employs around 80 people. <\/p>\n\n\n\n

Staying up to date with technology posed a challenge for the technology department, as multiple projects and a lack of resources led to confusion over priorities. The absence of a centralised priority list caused internal departments to have varying objectives, making it difficult for the company to align the overall IT strategy with the company\u2019s goals.<\/p>\n\n\n\n\t

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Devoteam G Cloud helped us to get a good outside in view on the key Tech domains to be incorporated to our overall IT Roadmap (EA, Data, Security and People of course).<\/p><\/blockquote>

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Olivier Luxon<\/p>\n\t\n\t

CTO at Kramp Groep<\/p>\n\t<\/div>\n<\/div>\n<\/figcaption><\/figure>\n\t\n\t<\/div>\n\n\n\n\n

The Goal <\/strong><\/h2>\n\n\n\n

Kramp wanted to develop a clear IT strategy to support the company\u2019s overall objectives and future growth. The goal was to formalise the different pillars of the IT strategy by taking a step back and aligning the internal departments with the IT strategy and with the company\u2019s overall objectives. <\/p>\n\n\n\n

For Kramp to achieve its objectives, it investigated these 3 key areas:  <\/p>\n\n\n\n

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  1. The first goal of the project was to assess the direction of Kramp’s IT landscape and identify areas for improvement. Because the IT landscape has to enable the company to achieve its business goal, this goal will help map all the technology the company needs.
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  2. Kramp recently passed the 1 billion euro revenue mark, making it more susceptible to hackers. The goal was to define what security investments have to be made and why. In addition to analysing these pain points and defining points of improvement, the goal was also to raise awareness of the security priorities at the board level.
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  3. Lastly, the goal was set to define a Data & Analytics Strategy. Becoming data-driven will allow Kramp to improve their operational efficiency, drive revenue and improve the customer experience.\u00a0<\/li>\n<\/ol>\n\n\n\n

    By evaluating Kramp\u2019s performance in these key areas, Kramp\u2019s management wanted to be able to set realistic, yet ambitious, technological goals, so they would be able to support the company in achieving its ambitions.<\/p>\n\n\n\n

    The Solution & Methodology<\/strong><\/h2>\n\n\n\n

    Devoteam G Cloud planned an IT assessment to help Kramp define its IT strategy. The assessment helped Kramp to evaluate the direction and maturity level of their IT landscape, security, and data strategy. <\/p>\n\n\n\n\t

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    Devoteam G Cloud quickly responded to our request with a concise plan and an experienced team. They performed the assignment in a fast and professional manner, that helped us to sharpen our strategy and improvement plans.<\/p><\/blockquote>

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    Mirko Schuurman<\/p>\n\t\n\t

    Director Architecture u0026amp; Security at Kramp Groep<\/p>\n\t<\/div>\n<\/div>\n<\/figcaption><\/figure>\n\t\n\t<\/div>\n\n\n\n\n

    1. IT Landscape\u00a0<\/h3>\n\n\n\n

    In this assessment, partner Devoteam had a closer look at the role of the IT Enterprise Architecture and deep-dived into e-commerce, fulfilment, integrations and IT infrastructure. <\/p>\n\n\n\n

    2. Security<\/h3>\n\n\n\n

    For the security assessment, Devoteam used the CSC framework, which was also used by Kramp earlier, to assess Kramp’s current plans and identify areas for improvement. <\/p>\n\n\n\n

    The CSC framework helped to define a weighted score by evaluating 18 security domains like a.o. data protection, access control management, email and browser protection, software security, and incident response. A maturity score is given for each of the 18 domains resulting in a spider diagram that defined the situation as is. Afterwards, the framework was used to define a desired maturity level. <\/p>\n\n\n\n

    With the help of the framework, Kramp was able to create a clear plan consisting of practical next steps that will aid in improving its security score. These elements were taken into account: <\/p>\n\n\n\n