{"id":825111,"date":"2025-01-08T16:58:42","date_gmt":"2025-01-08T15:58:42","guid":{"rendered":"https:\/\/www.devoteam.com\/ebook\/5-ways-servicenow-csm-can-enhance-customer-relationships-in-manufacturing\/"},"modified":"2026-01-27T13:55:31","modified_gmt":"2026-01-27T12:55:31","slug":"5-ways-servicenow-csm-can-enhance-customer-relationships-in-manufacturing","status":"publish","type":"book","link":"https:\/\/devoteam.info\/ch\/ebook\/5-ways-servicenow-csm-can-enhance-customer-relationships-in-manufacturing\/","title":{"rendered":"5 ways ServiceNow CSM can enhance customer relationships in manufacturing"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-gray-light-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-921a10a8 wp-block-group-is-layout-constrained\" style=\"margin-top:0px;margin-bottom:0px;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-a5e3bee9 wp-block-columns-is-layout-flex\" style=\"margin-top:0px;margin-bottom:0px\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--x-large);padding-right:var(--wp--preset--spacing--x-large);padding-bottom:var(--wp--preset--spacing--x-large);padding-left:var(--wp--preset--spacing--x-large);flex-basis:50%\"><div class=\"breadcrumbs align wp-block-bcn-breadcrumb-trail has-text-color has-background\" vocab=\"https:\/\/schema.org\/\" typeof=\"BreadcrumbList\">\n\t<span><\/span>\n\t<span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Devoteam.\" href=\"https:\/\/devoteam.info\/ch\/\" class=\"home\" ><span property=\"name\">Devoteam<\/span><\/a><meta property=\"position\" content=\"1\"><\/span><span class=\"separator\"><\/span><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Insights.\" href=\"https:\/\/devoteam.info\/ch\/insights\/\" class=\"post-root post post-post\" aria-current=\"page\"><span property=\"name\">Insights<\/span><\/a><meta property=\"position\" content=\"2\"><\/span><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/09\/servicenow-logo.svg\" alt=\"\" class=\"wp-image-231\" style=\"width:218px;height:auto\"\/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"h-5-ways-servicenow-csm-can-enhance-customer-relationships-in-manufacturing\">5 ways ServiceNow CSM can enhance customer relationships in manufacturing<\/h1>\n\n\n\n<p class=\"has-link-color has-base-font-size wp-elements-1 wp-block-paragraph\">In the manufacturing world, downtime is the enemy. Every minute that equipment is out of commission translates to lost productivity, missed deadlines, and potentially damaged customer relationships. It&#8217;s time to move from reactive to proactive approach and ServiceNow CSM is just the right tool to do that. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>By downloading our e-book, you\u2019ll gain insights into:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The key features and capabilities of ServiceNow CSM for manufacturing companies<\/li>\n\n\n\n<li>The benefits of implementing ServiceNow CSM and its impact on customer experience<\/li>\n\n\n\n<li>Best practices for successful implementation<\/li>\n\n\n\n<li>How Devoteam can help you maximise your investment in ServiceNow CSM<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#download\">Download<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1357\" height=\"1920\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_cover-image.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"5 ways ServiceNow CSM can enhance customer relationships in manufacturing\" style=\"aspect-ratio:4\/3;width:100%;height:100%;width:100%;object-fit:cover;\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_cover-image.png 1357w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_cover-image-212x300.png 212w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_cover-image-724x1024.png 724w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_cover-image-768x1087.png 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_cover-image-1086x1536.png 1086w\" sizes=\"auto, (max-width: 1357px) 100vw, 1357px\" \/><\/figure><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-27d8195d wp-block-columns-is-layout-flex\" id=\"download\" style=\"padding-top:var(--wp--preset--spacing--xxx-large);padding-bottom:var(--wp--preset--spacing--xxx-large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\" style=\"margin-top:0;margin-bottom:0\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"729\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_mockup-1024x729.png\" alt=\"\" class=\"wp-image-461869\" style=\"width:656px;height:auto\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_mockup-1024x729.png 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_mockup-300x213.png 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_mockup-768x546.png 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_mockup-1536x1093.png 1536w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_mockup.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--medium);padding-left:var(--wp--preset--spacing--medium)\">\n\n\t<div class=\"wp-block-lp-hubspot-form\">\n\n\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/v2.js\"><\/script>\n\t\t<script>hbspt.forms.create({region: \"eu1\",portalId: \"25597129\",formId: \"7ed9bdcd-054a-4877-b27a-c69f8c6798b4\",version: \"V2_PRERELEASE\"});<\/script>\n\t<\/div>\n\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>5 ways ServiceNow CSM can enhance customer relationships in manufacturing In the manufacturing world, downtime is the enemy. Every minute that equipment is out of commission translates to lost productivity, missed deadlines, and potentially damaged customer relationships. It&#8217;s time to move from reactive to proactive approach and ServiceNow CSM is just the right tool to [&hellip;]<\/p>\n","protected":false},"featured_media":825112,"template":"","categories":[4744,4722],"tags":[],"industry":[4745],"class_list":["post-825111","book","type-book","status-publish","has-post-thumbnail","hentry","category-customer-workflows-ch","category-servicenow-ch","industry-manufacturing-industrial-activities-ch"],"acf":[],"cards":"\n\t<div class=\"single-post-card\">\n\n\t\t<figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/devoteam.info\/ch\/ebook\/5-ways-servicenow-csm-can-enhance-customer-relationships-in-manufacturing\/\" target=\"_self\" ><img width=\"1357\" height=\"1920\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_cover-image.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"5 ways ServiceNow CSM can enhance customer relationships in manufacturing\" style=\"aspect-ratio:4\/3;width:100%;object-fit:cover;\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_cover-image.png 1357w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_cover-image-212x300.png 212w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_cover-image-724x1024.png 724w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_cover-image-768x1087.png 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/csm_5-ways_manufacturing_cover-image-1086x1536.png 1086w\" sizes=\"auto, (max-width: 1357px) 100vw, 1357px\" \/><\/a><\/figure>\n\n\t\t\n\t\t<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-43282307 wp-block-group-is-layout-flex\">\n\t<p style=\"font-style:normal;font-weight:700\" class=\"has-link-color wp-elements-3 wp-block-lp-post-type has-text-color has-primary-color has-small-font-size\">E-book<\/p>\n\n\t\t\n\t\t<h3 style=\"font-style:normal;font-weight:400\" class=\"wp-block-post-title has-base-font-size\"><a href=\"https:\/\/devoteam.info\/ch\/ebook\/5-ways-servicenow-csm-can-enhance-customer-relationships-in-manufacturing\/\" target=\"_self\" >5 ways ServiceNow CSM can enhance customer relationships in manufacturing<\/a><\/h3><\/div>\n\t\t\n\t<\/div>\n\n","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>5 ways ServiceNow CSM can enhance customer relationships in manufacturing | Devoteam<\/title>\n<meta name=\"description\" content=\"Discover how ServiceNow CSM can enhance customer relationships in manufacturing and help you streamline your operations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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