{"version":"1.0","provider_name":"Devoteam","provider_url":"https:\/\/devoteam.info\/cz\/","author_name":"wcraye","author_url":"https:\/\/devoteam.info\/cz\/author\/wcraye\/","title":"ServiceNow Issue Auto Resolution: Manage Customer Issues Faster with ML and AI","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"X19l6kK8xZ\"><a href=\"https:\/\/devoteam.info\/cz\/expert-view\/servicenow-issue-auto-resolution\/\">ServiceNow Issue Auto Resolution: Manage Customer Issues Faster with ML and AI<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/devoteam.info\/cz\/expert-view\/servicenow-issue-auto-resolution\/embed\/#?secret=X19l6kK8xZ\" width=\"600\" height=\"338\" title=\"&#8220;ServiceNow Issue Auto Resolution: Manage Customer Issues Faster with ML and AI&#8221; &#8212; Devoteam\" data-secret=\"X19l6kK8xZ\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/devoteam.info\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/09\/Tako-Grijpma.jpg","thumbnail_width":200,"thumbnail_height":200,"description":"Managing customer issues can be a time-consuming and frustrating task for any organisation. When an issue arises, IT teams need to quickly identify the problem, assess its severity, and take action to resolve it. This can be a difficult and resource-intensive process, especially if the issue requires manual intervention. Thankfully, ServiceNow&#8217;s Issue Auto Resolution offers [&hellip;]"}