{"id":431470,"date":"2022-12-01T09:59:43","date_gmt":"2022-12-01T08:59:43","guid":{"rendered":"https:\/\/www.devoteam.com\/news-and-pr\/customer-service-management-enjoy-the-difference-in-2023\/"},"modified":"2022-12-01T09:59:43","modified_gmt":"2022-12-01T08:59:43","slug":"customer-service-management-enjoy-the-difference-in-2023","status":"publish","type":"news-and-pr","link":"https:\/\/devoteam.info\/cz\/news-and-pr\/customer-service-management-enjoy-the-difference-in-2023\/","title":{"rendered":"Customer Service Management \u2013 enjoy the difference in 2023"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">As 2023 knocks on our door, we all need to prepare for another year of (even higher) customer expectations and a rapidly evolving digital world. To be able to deliver the highest quality of services, your CSM needs to be flawless. The only way to achieve it is to determine the pain points and overcome the most crucial challenges.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a part of the <a href=\"https:\/\/nplatform.devoteam.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Devoteam N Platform<\/a>, want to help you with that but to do it, we need your insights. Help us deliver the best solutions for you and others by sharing with us your opinion. We promise you, it will not take more than 5 minutes of your time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Many thanks for your contribution!<\/p>\n\n\n\n\n\n<p class=\"wp-block-paragraph\">If you would like to discuss your challenges with our team, feel free to&nbsp;<a href=\"https:\/\/alps.devoteam.com\/get-in-touch\/\" target=\"_blank\" rel=\"noreferrer noopener\">reach out<\/a>!<\/p>\n\n\n\n\t<div class=\"align wp-block-acf-lead-magnet\">\n\n\t\n\t\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-70787b68 wp-block-group-is-layout-flex\" style=\"border-top-color:var(--wp--preset--color--gray);border-top-width:1px;border-bottom-color:var(--wp--preset--color--gray);border-bottom-width:1px;margin-top:var(--wp--preset--spacing--x-large);margin-bottom:var(--wp--preset--spacing--x-large);padding-top:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large)\">\n<figure class=\"wp-block-image size-large has-custom-border\"><img decoding=\"async\" src=\"https:\/\/devo2024.local\/wp-content\/uploads\/2024\/09\/diego-jimenez-A-NVHPka9Rk-unsplash-scaled-1-1024x683.jpg\" alt=\"\" class=\"wp-image-37449\" style=\"border-top-right-radius:150px;border-bottom-right-radius:150px;aspect-ratio:3\/2;object-fit:cover\"\/><\/figure>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-2efe2b56 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\"><p>u003ch2u003eu003cimg class=u0022alignnone size-full wp-image-11993u0022 src=u0022http:\/\/alps.devoteam.com\/wp-content\/uploads\/sites\/16\/2022\/07\/servicenow-logo-100-\u00d7-154-px.pngu0022 alt=u0022u0022 width=u0022200u0022 height=u002250u0022 \/u003eu003c\/h2u003ernu003ch2 class=u0022header-titleu0022u003eu003cstrongu003eCertified ServiceNow Expertsu003c\/strongu003e\u00a0at your serviceu003c\/h2u003ernServiceNow can empower your employees and clients with digitalized workflows, and Devoteam, as the #1 preferred Partner in the EMEA, is eager and ready to help make your digital transformation journey a success. u003cstrongu003eReady to see what we can bring to the table?u003c\/strongu003e<\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" target=\"_blank\" href=\"https:\/\/alps.devoteam.com\/our-servicenow-services\/\">View our Service Catalogue<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\t\n\t<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>As 2023 knocks on our door, we all need to prepare for another year of (even higher) customer expectations and a rapidly evolving digital world. To be able to deliver the highest quality of services, your CSM needs to be flawless. The only way to achieve it is to determine the pain points and overcome [&hellip;]<\/p>\n","protected":false},"featured_media":431471,"template":"","categories":[],"tags":[772],"industry":[],"class_list":["post-431470","news-and-pr","type-news-and-pr","status-publish","has-post-thumbnail","hentry","tag-servicenow"],"acf":[],"cards":"\n\t<div class=\"single-post-card\">\n\n\t\t<figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/devoteam.info\/cz\/news-and-pr\/customer-service-management-enjoy-the-difference-in-2023\/\" target=\"_self\" ><img width=\"1296\" height=\"729\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Customer-Service-Management-enjoy-the-difference-in-2023-1296x729-1.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Customer Service Management \u2013 enjoy the difference in 2023\" style=\"aspect-ratio:4\/3;width:100%;object-fit:cover;\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Customer-Service-Management-enjoy-the-difference-in-2023-1296x729-1.jpg 1296w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Customer-Service-Management-enjoy-the-difference-in-2023-1296x729-1-300x169.jpg 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Customer-Service-Management-enjoy-the-difference-in-2023-1296x729-1-1024x576.jpg 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Customer-Service-Management-enjoy-the-difference-in-2023-1296x729-1-768x432.jpg 768w\" sizes=\"auto, (max-width: 1296px) 100vw, 1296px\" \/><\/a><\/figure>\n\n\t\t\n\t\t<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-43282307 wp-block-group-is-layout-flex\">\n\t<p style=\"font-style:normal;font-weight:700\" class=\"has-link-color wp-elements-1 wp-block-lp-post-type has-text-color has-primary-color has-small-font-size\">News<\/p>\n\n\t\t\n\t\t<h3 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