{"id":823451,"date":"2025-01-08T16:58:42","date_gmt":"2025-01-08T15:58:42","guid":{"rendered":"https:\/\/www.devoteam.com\/?post_type=book&#038;p=823451"},"modified":"2026-01-26T17:29:23","modified_gmt":"2026-01-26T16:29:23","slug":"5-wege-wie-servicenow-csm-die-kundenbeziehungen-in-der-fertigungsindustrie-verbessern-kann","status":"publish","type":"book","link":"https:\/\/devoteam.info\/de\/ebook\/5-wege-wie-servicenow-csm-die-kundenbeziehungen-in-der-fertigungsindustrie-verbessern-kann\/","title":{"rendered":"5 Wege, wie ServiceNow CSM die Kundenbeziehungen in der Fertigungsindustrie verbessern kann"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-gray-light-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-921a10a8 wp-block-group-is-layout-constrained\" style=\"margin-top:0px;margin-bottom:0px;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-a5e3bee9 wp-block-columns-is-layout-flex\" style=\"margin-top:0px;margin-bottom:0px\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--x-large);padding-right:var(--wp--preset--spacing--x-large);padding-bottom:var(--wp--preset--spacing--x-large);padding-left:var(--wp--preset--spacing--x-large);flex-basis:50%\"><div class=\"breadcrumbs align wp-block-bcn-breadcrumb-trail has-text-color has-background\" vocab=\"https:\/\/schema.org\/\" typeof=\"BreadcrumbList\">\n\t<span><\/span>\n\t<span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Gehe zu Devoteam.\" href=\"https:\/\/devoteam.info\/de\/\" class=\"home\" ><span property=\"name\">Devoteam<\/span><\/a><meta property=\"position\" content=\"1\"><\/span><span class=\"separator\"><\/span><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Gehe zu Tech-Insights.\" href=\"https:\/\/devoteam.info\/de\/einblicke\/\" class=\"post-root post post-post\" aria-current=\"page\"><span property=\"name\">Tech-Insights<\/span><\/a><meta property=\"position\" content=\"2\"><\/span><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/09\/servicenow-logo.svg\" alt=\"\" class=\"wp-image-231\" style=\"width:218px;height:auto\"\/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"h-5-wege-wie-servicenow-csm-die-kundenbeziehungen-in-der-fertigungsindustrie-verbessern-kann\">5 Wege, wie ServiceNow CSM die Kundenbeziehungen in der Fertigungsindustrie verbessern kann<\/h1>\n\n\n\n<p class=\"has-link-color has-base-font-size wp-elements-1 wp-block-paragraph\">In der Fertigungsindustrie sind Ausfallzeiten der gr\u00f6\u00dfte Feind. Jede Minute, in der Anlagen au\u00dfer Betrieb sind, bedeutet Produktivit\u00e4tsverluste, verpasste Termine und m\u00f6glicherweise besch\u00e4digte Kundenbeziehungen. Es ist an der Zeit, von einem reaktiven zu einem proaktiven Ansatz \u00fcberzugehen, und ServiceNow CSM ist genau das richtige Werkzeug daf\u00fcr.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Wenn du unser E-Book runterl\u00e4dst, erf\u00e4hrst du mehr \u00fcber:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Die wichtigsten Funktionen und M\u00f6glichkeiten von ServiceNow CSM f\u00fcr Fertigungsunternehmen<\/li>\n\n\n\n<li>Die Vorteile der Implementierung von ServiceNow CSM und die Auswirkungen auf das Kundenerlebnis<\/li>\n\n\n\n<li>Best Practices f\u00fcr eine erfolgreiche Implementierung<\/li>\n\n\n\n<li>Wie Devoteam dir helfen kann, deine Investition in ServiceNow CSM zu maximieren<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#download\">Download<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1810\" height=\"2560\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_featured-scaled.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" style=\"aspect-ratio:4\/3;width:100%;height:100%;width:100%;object-fit:cover;\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_featured-scaled.png 1810w, https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_featured-212x300.png 212w, https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_featured-724x1024.png 724w, https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_featured-768x1086.png 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_featured-1086x1536.png 1086w, https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_featured-1448x2048.png 1448w\" sizes=\"auto, (max-width: 1810px) 100vw, 1810px\" \/><\/figure><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-27d8195d wp-block-columns-is-layout-flex\" id=\"download\" style=\"padding-top:var(--wp--preset--spacing--xxx-large);padding-bottom:var(--wp--preset--spacing--xxx-large)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\" style=\"margin-top:0;margin-bottom:0\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"729\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_mockup-german-1024x729.png\" alt=\"\" class=\"wp-image-823489\" style=\"width:656px;height:auto\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_mockup-german-1024x729.png 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_mockup-german-300x213.png 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_mockup-german-768x546.png 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_mockup-german-1536x1093.png 1536w, https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_mockup-german.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--medium);padding-left:var(--wp--preset--spacing--medium)\">\n\n\t<div class=\"wp-block-lp-hubspot-form\">\n\n\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/v2.js\"><\/script>\n\t\t<script>hbspt.forms.create({region: \"eu1\",portalId: \"25597129\",formId: \"b70a1d9e-aa43-4ca8-b97c-901cf4efe80b\",version: \"V2_PRERELEASE\"});<\/script>\n\t<\/div>\n\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>5 Wege, wie ServiceNow CSM die Kundenbeziehungen in der Fertigungsindustrie verbessern kann In der Fertigungsindustrie sind Ausfallzeiten der gr\u00f6\u00dfte Feind. Jede Minute, in der Anlagen au\u00dfer Betrieb sind, bedeutet Produktivit\u00e4tsverluste, verpasste Termine und m\u00f6glicherweise besch\u00e4digte Kundenbeziehungen. Es ist an der Zeit, von einem reaktiven zu einem proaktiven Ansatz \u00fcberzugehen, und ServiceNow CSM ist genau das [&hellip;]<\/p>\n","protected":false},"featured_media":823536,"template":"","categories":[],"tags":[],"industry":[],"class_list":["post-823451","book","type-book","status-publish","has-post-thumbnail","hentry"],"acf":[],"cards":"\n\t<div class=\"single-post-card\">\n\n\t\t<figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/devoteam.info\/de\/ebook\/5-wege-wie-servicenow-csm-die-kundenbeziehungen-in-der-fertigungsindustrie-verbessern-kann\/\" target=\"_self\" ><img width=\"1810\" height=\"2560\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_featured-scaled.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"5 Wege, wie ServiceNow CSM die Kundenbeziehungen in der Fertigungsindustrie verbessern kann\" style=\"aspect-ratio:4\/3;width:100%;object-fit:cover;\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_featured-scaled.png 1810w, https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_featured-212x300.png 212w, https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_featured-724x1024.png 724w, https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_featured-768x1086.png 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_featured-1086x1536.png 1086w, https:\/\/devoteam.info\/wp-content\/uploads\/2026\/01\/csm_5-ways_manufacturing_featured-1448x2048.png 1448w\" sizes=\"auto, (max-width: 1810px) 100vw, 1810px\" \/><\/a><\/figure>\n\n\t\t\n\t\t<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-43282307 wp-block-group-is-layout-flex\">\n\t<p style=\"font-style:normal;font-weight:700\" class=\"has-link-color wp-elements-3 wp-block-lp-post-type has-text-color has-primary-color has-small-font-size\">E-Book<\/p>\n\n\t\t\n\t\t<h3 style=\"font-style:normal;font-weight:400\" class=\"wp-block-post-title has-base-font-size\"><a href=\"https:\/\/devoteam.info\/de\/ebook\/5-wege-wie-servicenow-csm-die-kundenbeziehungen-in-der-fertigungsindustrie-verbessern-kann\/\" target=\"_self\" >5 Wege, wie ServiceNow CSM die Kundenbeziehungen in der Fertigungsindustrie verbessern kann<\/a><\/h3><\/div>\n\t\t\n\t<\/div>\n\n","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - 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Jede Minute, in der Anlagen au\u00dfer Betrieb sind, bedeutet Produktivit\u00e4tsverluste, verpasste Termine und m\u00f6glicherweise besch\u00e4digte Kundenbeziehungen. Es ist an der Zeit, von einem reaktiven zu einem proaktiven Ansatz \u00fcberzugehen, und ServiceNow CSM ist genau das&hellip;","_links":{"self":[{"href":"https:\/\/devoteam.info\/de\/wp-json\/wp\/v2\/book\/823451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devoteam.info\/de\/wp-json\/wp\/v2\/book"}],"about":[{"href":"https:\/\/devoteam.info\/de\/wp-json\/wp\/v2\/types\/book"}],"version-history":[{"count":3,"href":"https:\/\/devoteam.info\/de\/wp-json\/wp\/v2\/book\/823451\/revisions"}],"predecessor-version":[{"id":823825,"href":"https:\/\/devoteam.info\/de\/wp-json\/wp\/v2\/book\/823451\/revisions\/823825"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/devoteam.info\/de\/wp-json\/wp\/v2\/media\/823536"}],"wp:attachment":[{"href":"https:\/\/devoteam.info\/de\/wp-json\/wp\/v2\/media?parent=823451"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/devoteam.info\/de\/wp-json\/wp\/v2\/categories?post=823451"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/devoteam.info\/de\/wp-json\/wp\/v2\/tags?post=823451"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/devoteam.info\/de\/wp-json\/wp\/v2\/industry?post=823451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}