{"id":175508,"date":"2018-10-22T08:06:16","date_gmt":"2018-10-22T06:06:16","guid":{"rendered":"https:\/\/www.devoteam.com\/news-and-pr\/devoteam-white-paper-ude-nu-the-ai-revolution-creating-a-new-customer-service-paradigm\/"},"modified":"2024-11-27T13:54:31","modified_gmt":"2024-11-27T12:54:31","slug":"devoteam-white-paper-ude-nu-the-ai-revolution-creating-a-new-customer-service-paradigm","status":"publish","type":"news-and-pr","link":"https:\/\/devoteam.info\/dk\/nyheder\/devoteam-white-paper-ude-nu-the-ai-revolution-creating-a-new-customer-service-paradigm\/","title":{"rendered":"Devoteam white paper ude nu: The AI revolution: creating a new customer service paradigm"},"content":{"rendered":"

Virksomheder har i stigende grad fokus p\u00e5 implementering af omnichannel, og\u00a0“always-on” kundesupport, samt udnyttelse af artificial intelligence (AI) – og kunderne er klar!<\/h2>\n

\"\"<\/p>\n

Det viser denne Devoteam-markedsanalyse, som er udarbejdet i samarbejde med ServiceNow. Rapporten\u00a0\u201cThe AI revolution: creating a new customer service paradigm\u201d<\/b>\u00a0udforsker, hvordan AI tilvejebringer en ny revolution inden for service delivery, ved at tage udgangspunkt i 770 respondenter, fordelt p\u00e5 10 europ\u00e6iske lande, der alle har ansvaret for kundesupport i deres respektive organisationer.<\/p>\n

Unders\u00f8gelsen afsl\u00f8rer, at lige knap en tredjedel (30 procent) af de deltagende lande allerede har implementeret AI teknologi, og 72 procent af dem medgiver, at de allerede kan se fordelene, heriblandt; mindre tidspild, mere effektivitet og always-on kundesupport.<\/p>\n

“\u201cEarly adopters are reaping the benefits of using AI technologies to deal with common tasks and requests.<\/span><\/em><\/p>\n

\n

Paul Hardy<\/strong>
\nChief Innovation Officer EMEA, ServiceNow<\/p><\/blockquote>\n

Potentialet er enormt, s\u00e5 l\u00e6s med, og bliv inspireret! Rapporten er gratis.<\/p>\n

Download white paper<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"

Virksomheder har i stigende grad fokus p\u00e5 implementering af omnichannel, og\u00a0“always-on” kundesupport, samt udnyttelse af artificial intelligence (AI) – og kunderne er klar! Det viser denne Devoteam-markedsanalyse, som er udarbejdet i samarbejde med ServiceNow. Rapporten\u00a0\u201cThe AI revolution: creating a new customer service paradigm\u201d\u00a0udforsker, hvordan AI tilvejebringer en ny revolution inden for service delivery, ved at […]<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[],"tags":[],"industry":[],"class_list":["post-175508","news-and-pr","type-news-and-pr","status-publish","hentry"],"acf":[],"cards":"\n\t

\n\n\t\t\n\n\t\t\n\t\t
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Nyheder<\/p>\n\n\t\t\n\t\t

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