{"id":705755,"date":"2024-09-13T16:22:34","date_gmt":"2024-09-13T14:22:34","guid":{"rendered":"https:\/\/www.devoteam.com\/customer-workflows\/"},"modified":"2024-09-13T16:22:34","modified_gmt":"2024-09-13T15:22:34","slug":"customer-workflows","status":"publish","type":"page","link":"https:\/\/devoteam.info\/en-dk\/servicenow\/customer-workflows\/","title":{"rendered":"Customer Workflows"},"content":{"rendered":"\n
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\n\t<\/span>\n\tDevoteam<\/span><\/a><\/span><\/span>Insights<\/span><\/a><\/span><\/div>\n\n\n\n

ServiceNow Customer workflows<\/p>\n\n\n\n

Win and keep customers with CSM \/ FSM workflows<\/strong><\/h1>\n\n\n\n
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Your future-focused business needs loyal customers. Optimised back-end operations unlock efficiencies to enable excellent customer experiences and satisfaction.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Customer experience
above all.<\/h2>\n\n\n\n

Maximise your customer’s lifetime value.<\/p>\n\n\n\n

Loyal customers are your business lifeblood. For fast and fluid customer interactions, you need a single self-service portal and streamlined workflows and processes. You\u2019ll deliver delightful customer experiences with efficiently managed location-based work and speeded-up manual customer processes.<\/p>\n\n\n\n

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Let’s talk<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Devoteam approach<\/p>\n\n\n\n

How to succeed<\/h2>\n<\/div>\n\n\n\n
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Empower customers with a self-service portal<\/p>\n\n\n\n

Reduce friction and enhance customer experiences with self-service and predictive intelligence. Build trust with transparency and automated resolutions to common requests.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Connect with your customers consistently<\/p>\n\n\n\n

Be present when your customers need you. Create seamless customer experiences with consistent interactions across all channels and devices.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Speed up customer support efficiency<\/p>\n\n\n\n

Foster loyalty by resolving complex customer issues quickly and amicably. Use structured workflows to help your teams work better together.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Resolve potential problems proactively<\/p>\n\n\n\n

Discover and fix issues before they affect customers, with proactive IoT and smart ops.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Manage your field services more efficiently<\/p>\n\n\n\n

Increase customer satisfaction and boost productivity by optimising field services infrastructure, installation and repairs.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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What do our customers say?<\/h2>\n\n\n\n
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Husqvarna \u2018meets customers in their gardens\u2019 with ServiceNow FSM<\/strong><\/h4>\n\n\n\n

Husqvarna is one of Sweden\u2019s most trusted businesses and brands designing and building a diverse range of pioneering products. When the company launched a new venture offering its market-leading robotic lawnmowers to homeowners as an at-home service basis, it selected ServiceNow FSM as the core technology platform and engine on which to build the business.<\/p>\n\n\n\n

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Read the full story<\/a><\/div>\n\n\n\n
All stories<\/a><\/div>\n<\/div>\n\n\n\n
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With Field Service Management we have 100% transparency at every stage. It\u2019s fantastic, we\u2019ve never had that before.<\/p>\n\n\n\n

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Andreas Holm<\/strong><\/p>\n\n\n\n

Program Director, BU Europe at Husqvarna Group<\/p>\n\n\n\n

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Transform your customer relationships<\/strong> with ServiceNow CRM<\/p>\n\n\n\n

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Learn more<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Discover the power<\/strong>
of a platform<\/strong>…<\/h2>\n\n\n\n

…with a ServiceNow Elite Partner!<\/p>\n\n\n\n

Workflow automation accelerates business efficiency and innovation. The expertise of a ServiceNow Elite Partner helps you scale your enterprise swiftly and sustainably. ServiceNow is a leading-edge platform provider that automates enterprise operations. With a suite of user-friendly applications built on the Now platform, you\u2019ll achieve new levels of workflow automation and business process integration.<\/p>\n\n\n\n

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Witness our customers’ transformations<\/a><\/div>\n\n\n\n
Our CoEs<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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countries served<\/p>\n\n\n\n

18<\/strong><\/p>\n<\/div>\n\n\n\n

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customers<\/p>\n\n\n\n

1120+<\/strong><\/p>\n<\/div>\n\n\n\n

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certifications<\/p>\n\n\n\n

2000+<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n

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tech experts<\/p>\n\n\n\n

850+<\/strong><\/p>\n<\/div>\n\n\n\n

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advisory consultants<\/p>\n\n\n\n

200+<\/strong><\/p>\n<\/div>\n\n\n\n

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CSAT score<\/p>\n\n\n\n

4.7\/5<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Take your customer service to another level with ServiceNow.<\/h2>\n<\/div>\n\n\n\n

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Get in touch<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Our newsletter<\/strong><\/p>\n\n\n\n

Don’t miss out on the ServiceNow-focused events and insights<\/strong>.<\/h2>\n<\/div>\n\n\n\n
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