{"id":738590,"date":"2025-09-17T12:59:58","date_gmt":"2025-09-17T10:59:58","guid":{"rendered":"https:\/\/www.devoteam.com\/success-story\/konecta-strengthens-its-security\/"},"modified":"2025-10-22T10:17:31","modified_gmt":"2025-10-22T08:17:31","slug":"konecta-strengthens-its-security","status":"publish","type":"success-story","link":"https:\/\/devoteam.info\/en-dk\/success-story\/konecta-strengthens-its-security\/","title":{"rendered":"Konecta strengthens its security with Chrome Enterprise Premium and Google Threat Intelligence, powered by Devoteam"},"content":{"rendered":"\n

The digital era demands new defences. With a global workforce and increasingly hybrid environments, Konecta turned to artificial intelligence and the Zero Trust<\/strong> model to transform its security strategy.<\/p>\n\n\n\n

Together with Devoteam <\/strong>and Google Cloud<\/strong>, the company implemented Chrome Enterprise Premium and Google Threat Intelligence<\/strong>, combining automation, advanced visibility, and real-time protection to ensure that its more than 120,000 professionals can work securely from any location and device.<\/p>\n\n\n\n

About the client<\/strong><\/h4>\n\n\n\n

Konecta is a leading provider of customer management services and digital solutions. The company has more than 120,000 professionals<\/strong> working in 30 languages across 26 countries<\/strong>.
Its end-to-end portfolio covers the entire customer lifecycle with an omnichannel, integrated approach that combines operational efficiency, process re-engineering consulting, digital technologies, and both front- and back-office operations.<\/p>\n\n\n\n

The challenge<\/strong><\/h4>\n\n\n\n

As a global leader in customer experience and BPO (Business Process Outsourcing<\/em>), Konecta has always placed security <\/strong>and innovation <\/strong>at the core of its strategy.
The company faced the challenge of protecting corporate data in an increasingly distributed environment<\/strong>, with a growing use of unmanaged devices<\/strong>. It needed to strengthen information protection, ensure secure access to critical applications, and adopt advanced defences against real-time threats such as phishing and malware.
With the goal of evolving toward a Zero Trust strategy<\/strong>, Konecta partnered with Devoteam and Google Cloud to implement a solution that would allow secure work from anywhere and on any device<\/strong>, while also enhancing visibility <\/strong>and centralised <\/strong>security control.<\/p>\n\n\n\n

The objectives:<\/h4>\n\n\n\n


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1<\/strong><\/p>\n\n\n\n

Strengthen corporate security levels.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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2<\/strong><\/p>\n\n\n\n

Protect data against exfiltration.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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3<\/strong><\/p>\n\n\n\n

Control access to critical applications.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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4<\/strong><\/p>\n\n\n\n

Mitigate risks from real-time threats.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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5<\/strong><\/p>\n\n\n\n

Ensure user security regardless of the location or device.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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The solution<\/h4>\n\n\n\n

To address these challenges, Devoteam implemented Chrome Enterprise Premium (CEP) and Google Threat Intelligence (GTI), which provided Konecta with:<\/p>\n\n\n\n