{"id":496425,"date":"2022-11-09T14:01:24","date_gmt":"2022-11-09T13:01:24","guid":{"rendered":"https:\/\/www.devoteam.com\/success-story\/proximus-experience-platform-intranet-lumapps\/"},"modified":"2025-04-11T15:09:40","modified_gmt":"2025-04-11T13:09:40","slug":"proximus-experience-platform-intranet-lumapps","status":"publish","type":"success-story","link":"https:\/\/devoteam.info\/en-pt\/success-story\/proximus-experience-platform-intranet-lumapps\/","title":{"rendered":"Proximus: Keeping its promise of the best communication experience for its customers and employees"},"content":{"rendered":"\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Proximus-Lumapps.jpg\" alt=\"\" class=\"wp-image-55964\" width=\"807\" height=\"269\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">About Proximus<\/h2>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/proximus-logo.png\" alt=\"\" class=\"wp-image-55872\" width=\"267\" height=\"124\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The Proximus Group is active as a provider of digital services and communication solutions in the Belgian and international markets. The group opens up a world of digital opportunities, so people live better and work smarter. They do this by: building the best open gigabit network, offering products and services tailored to the needs of every customer, by being the trusted digital evolution partner for companies and the Belgian society, and by contributing to a greener world.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Proximus in a nutshell: <\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>10.000+ employees <\/li>\n\n\n\n<li>Industry: telecommunications<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">The challenge for Proximus: placing Employees at the Heart of the Business<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.proximus.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Proximus<\/a>&nbsp;offers customers a world of digital opportunities so that they can live better and work smarter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This business ambition is reflected in their mindset toward internal stakeholders. Talent and career development are highly valued at Proximus in the pursuit of business objectives. They aim to create a culture in which employees develop, make a difference, contribute to business results and be the best brand ambassadors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Achieving this goal means working towards providing the best possible conditions for employees to do their jobs. At the end of 2020, Proximus introduced their new fully multilingual collaborative intranet platform<strong> #WAP+ (standing for \u201cWe are Proximus\u201d)<\/strong>, to communicate, facilitate connections among employees, promote informal cross-team collaboration and improve knowledge sharing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The challenge of the employee experience platform<\/h2>\n\n\n\n\t<div class=\"align wp-block-acf-icons-half-circle\">\n\n\t\n\t<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8d39b2df wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"snapshot\"><div class=\"picto\"><i class=\"fal fa-users fa-3x\" aria-hidden=\"true\"><\/i><\/div><p>Stimulating interaction<\/p><\/div><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"snapshot\"><div class=\"picto\"><i class=\"fal fa-globe-europe fa-3x\" aria-hidden=\"true\"><\/i><\/div><p>Speaking the local language<\/p><\/div><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"snapshot\"><div class=\"picto\"><i class=\"fal fa-tools fa-3x\" aria-hidden=\"true\"><\/i><\/div><p>All functions matter<\/p><\/div><\/div><\/div>\n\t\n\t<\/div>\n\n\n\n\n<h3 class=\"wp-block-heading\">Stimulating interaction<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Proximus had extensive objectives requiring a solution that goes beyond traditional internal communication tools. Interaction and collaboration are at the core of their corporate culture along with a commitment to positive employee-employer relationships. Therefore, they wanted to provide a digital workspace where every employee can create, share and interact across the business.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Speaking the local language<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As a leader in the Belgian market, the use of multiple languages is key to Proximus\u2019 communication strategy. Proximus communicates in 3 languages \u2013 Dutch, French and English. Previously, multi-language communication was a time-consuming process and employees\u2019 feeds were overlapped with duplicating content.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">All functions matter<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">At Proximus, a considerable percentage of the workforce are non-office workers, like technicians and customer-facing teams that work from various locations without daily access to a desktop computer. Proximus needed a mobile, on-the-go solution to ensure those employees are just as involved in the organization as office workers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The solution &#8211; Building a Multilingual and Collaborative Platform<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Starting their transformation project in the midst of a global pandemic increased the importance of finding a suitable solution. The stable and secure transition was a key to ensuring the continuity of business operation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To support their needs and address its challenges, Proximus trusted LumApps to be their new employee experience platform. To set the project for success and ensure local support, the internal teams decided to rely on one of LumApps\u2019s trusted partners,&nbsp;<a href=\"https:\/\/gcloud.devoteam.com\/about-us\/\">Devoteam G Cloud Benelux<\/a>&nbsp;for the implementation and deployment of the platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A major deciding factor for Proximus was the multitude of communication flows between collaborators and the goal of breaking through language barriers. The ease of creating content in multiple languages and the flexibility to target it to the right people is a key feature. Employees interact in various social and professional communities. The automatic translation of posts and comments allow for effective collaboration because employees can interact in their own language and reach everyone across the organization.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Proximus-Employee-Experience-Platfrom-2.png\" alt=\"\" class=\"wp-image-55860\" width=\"523\" height=\"400\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Key Use Cases of the platform<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Using communities to empower employees<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Proximus has a strong sharing culture between entities and currently counts 436 active WAP+\/LumApps&nbsp;<a href=\"https:\/\/www.lumapps.com\/customer-stories\/proximus-keeping-its-promise-of-the-best-communication-experience-for-its-customers-and-employees\/#\">communities<\/a>. As Microsoft Teams is used to collaborate on shared deliverables, WAP+ communities are focused on sharing knowledge, giving support and creating a sense of belonging. Every employee can take the initiative to start a community, as long as there is a need, a clear objective and interest to manage it.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Employee Voices<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Every employee in the organization can share their experience, stories or lessons learned through blog posts. Support materials and guidelines are provided to give equal opportunity and empower employees from different backgrounds to participate. At first glance, it\u2019s a simple blog, but it\u2019s a powerful tool for setting company-wide trends, empowering people, and facilitating knowledge flow across teams.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Agile Transformation Program<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Supporting major business transformations is done through a distinct subsite that helps employees understand changes and their impact. The site and its dedicated community consolidate all the project communications. According to employee profiles, there are built-in personal action plans to help them follow processes step by step, deadline reminders, progress updates and support documents.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Employee Social Advocacy<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The integrated social advocacy tool enables Proximus to create powerful brand ambassadors throughout the lines of their workforce. People are not only able to share corporate news through \u201cWeBuzz\u201d, but they can also propose topics and content to be shared externally through a dedicated \u201cLifeatProximus\u201d community.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Proximus-Digital-Workplace.png\" alt=\"\" class=\"wp-image-55890\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">The results <\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">The major advantages of the employee experience platform &#8220;WAP+&nbsp;&#8221; (&#8220;We are Proximus&#8221;)<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Structured homepage ensuring clarity and relevance&nbsp;<\/li>\n\n\n\n<li>Greater personalization of the content&nbsp;<\/li>\n\n\n\n<li>Fully multilingual solution (both on content and comments)&nbsp;<\/li>\n\n\n\n<li>Enhanced search capabilities based on metadata&nbsp;<\/li>\n\n\n\n<li>Flexibility and ease of publishing any type of content via templates<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Key Results<\/h3>\n\n\n\n<div class=\"block key-figures py-6 bg-white \" id=\"block_735d6177dec7c43311d5c4121ebf7d40\">\n\n\t<div class=\"container\">\n\n\t\t<div class=\"row justify-content-center \">\n\n            <div class=\"col-lg-8 col-xl-6 col-12 mb-4 mb-lg-5 text-center\">\n  \n                \n                     \n            <\/div>\n\n        <\/div>\n\n\t\t<div class=\"row justify-content-center gy-6\">\n\t\t\t\n\t\t\t\n\t\t\t        <div class=\"col-lg-3 col-md-6 lp-reveal-top\">\n\n\t\t\t        \t<div class=\"key-figure\">\n\n\t\t\t        \t\t<span class=\"number\">99<span class=\"suffix ms-2\">%<\/span><\/span>\n\t\t\t        \t\t<span class=\"text\">active users<\/span>\n\n\t\t\t        \t<\/div>\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\n\t\t\t    \n\t\t\t        <div class=\"col-lg-3 col-md-6 lp-reveal-top\">\n\n\t\t\t        \t<div class=\"key-figure\">\n\n\t\t\t        \t\t<span class=\"number\">38<span class=\"suffix ms-2\">%<\/span><\/span>\n\t\t\t        \t\t<span class=\"text\">contributing users<\/span>\n\n\t\t\t        \t<\/div>\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\n\t\t\t    \n\t\t\t        <div class=\"col-lg-3 col-md-6 lp-reveal-top\">\n\n\t\t\t        \t<div class=\"key-figure\">\n\n\t\t\t        \t\t<span class=\"number\">258<\/span>\n\t\t\t        \t\t<span class=\"text\">publishers<\/span>\n\n\t\t\t        \t<\/div>\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\n\t\t\t    \n\t\t\t        <div class=\"col-lg-3 col-md-6 lp-reveal-top\">\n\n\t\t\t        \t<div class=\"key-figure\">\n\n\t\t\t        \t\t<span class=\"number\">436<\/span>\n\t\t\t        \t\t<span class=\"text\">active communities<\/span>\n\n\t\t\t        \t<\/div>\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\n\t\t\t    \n\t\t\t        <div class=\"col-lg-3 col-md-6 lp-reveal-top\">\n\n\t\t\t        \t<div class=\"key-figure\">\n\n\t\t\t        \t\t<span class=\"number\">244<\/span>\n\t\t\t        \t\t<span class=\"text\">ambassadors<\/span>\n\n\t\t\t        \t<\/div>\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\n\t\t\t    \n\t\t\t        <div class=\"col-lg-3 col-md-6 lp-reveal-top\">\n\n\t\t\t        \t<div class=\"key-figure\">\n\n\t\t\t        \t\t<span class=\"number\">426<\/span>\n\t\t\t        \t\t<span class=\"text\">posts created for the past year<\/span>\n\n\t\t\t        \t<\/div>\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\n\t\t\t    \n\t\t\t        <div class=\"col-lg-3 col-md-6 lp-reveal-top\">\n\n\t\t\t        \t<div class=\"key-figure\">\n\n\t\t\t        \t\t<span class=\"number\">50<span class=\"suffix ms-2\">%<\/span><\/span>\n\t\t\t        \t\t<span class=\"text\">adoption by 2023<\/span>\n\n\t\t\t        \t<\/div>\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\n\t\t\t    \n\t\t\t        <div class=\"col-lg-3 col-md-6 lp-reveal-top\">\n\n\t\t\t        \t<div class=\"key-figure\">\n\n\t\t\t        \t\t<span class=\"number\">8.24<span class=\"suffix ms-2\">\/10<\/span><\/span>\n\t\t\t        \t\t<span class=\"text\">Employee recommendation note<\/span>\n\n\t\t\t        \t<\/div>\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\n\t\t\t    \n\t\t<\/div>\n\n\t<\/div>\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Why Proximus chose Devoteam G Cloud &amp; Lumapps<\/h2>\n\n\n\n\t<div class=\"align wp-block-acf-quote\">\n\n\t\n\t<figure class=\"text-center\"><blockquote class=\"blockquote\"><svg width=\"49\" height=\"38\" viewBox=\"0 0 49 38\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M42.875 0C44.4995 0 46.0574 0.652728 47.206 1.81459C48.3547 2.97645 49 4.55228 49 6.1954V15.4885C49 17.1316 48.3547 18.7075 47.206 19.8693C46.0574 21.0312 44.4995 21.6839 42.875 21.6839H33.6875C33.6875 24.1486 34.6555 26.5123 36.3785 28.2551C38.1014 29.9979 40.4383 30.977 42.875 30.977H45.9375C46.7497 30.977 47.5287 31.3034 48.103 31.8843C48.6773 32.4652 49 33.2532 49 34.0747C49 34.8963 48.6773 35.6842 48.103 36.2651C47.5287 36.8461 46.7497 37.1724 45.9375 37.1724H42.875C38.8139 37.1724 34.9191 35.5406 32.0474 32.6359C29.1758 29.7313 27.5625 25.7917 27.5625 21.6839V6.1954C27.5625 4.55228 28.2078 2.97645 29.3565 1.81459C30.5051 0.652728 32.063 0 33.6875 0H42.875ZM15.3125 0C16.937 0 18.4949 0.652728 19.6435 1.81459C20.7922 2.97645 21.4375 4.55228 21.4375 6.1954V15.4885C21.4375 17.1316 20.7922 18.7075 19.6435 19.8693C18.4949 21.0312 16.937 21.6839 15.3125 21.6839H6.125C6.125 24.1486 7.09296 26.5123 8.81596 28.2551C10.5389 29.9979 12.8758 30.977 15.3125 30.977H18.375C19.1872 30.977 19.9662 31.3034 20.5405 31.8843C21.1148 32.4652 21.4375 33.2532 21.4375 34.0747C21.4375 34.8963 21.1148 35.6842 20.5405 36.2651C19.9662 36.8461 19.1872 37.1724 18.375 37.1724H15.3125C11.2514 37.1724 7.35658 35.5406 4.48493 32.6359C1.61328 29.7313 0 25.7917 0 21.6839V6.1954C0 4.55228 0.645313 2.97645 1.79397 1.81459C2.94263 0.652728 4.50055 0 6.125 0H15.3125Z\" fill=\"#3C3C3A\"\/>\n<\/svg><p>The current (COVID-19) context is not easy for anyone, but I\u2019m convinced that the development of digital tools, such as WAP+, is essential for Proximus\u2019s future. As the main communication tool, it allows us to stay connected and to exchange opinions and ideas.<\/p><\/blockquote><figcaption class=\"blockquote-footer\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-8d39b2df wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-6fa7971b wp-block-group-is-layout-flex\">\n\t<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:500\">Guillaume Boutin<\/p>\n\t\n\t<p class=\"wp-block-paragraph\">CEO at proximus<\/p>\n\t<\/div>\n<\/div>\n<\/figcaption><\/figure>\n\t\n\t<\/div>\n\n\n\n\n\t<div class=\"align wp-block-acf-quote\">\n\n\t\n\t<figure class=\"text-center\"><blockquote class=\"blockquote\"><svg width=\"49\" height=\"38\" viewBox=\"0 0 49 38\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M42.875 0C44.4995 0 46.0574 0.652728 47.206 1.81459C48.3547 2.97645 49 4.55228 49 6.1954V15.4885C49 17.1316 48.3547 18.7075 47.206 19.8693C46.0574 21.0312 44.4995 21.6839 42.875 21.6839H33.6875C33.6875 24.1486 34.6555 26.5123 36.3785 28.2551C38.1014 29.9979 40.4383 30.977 42.875 30.977H45.9375C46.7497 30.977 47.5287 31.3034 48.103 31.8843C48.6773 32.4652 49 33.2532 49 34.0747C49 34.8963 48.6773 35.6842 48.103 36.2651C47.5287 36.8461 46.7497 37.1724 45.9375 37.1724H42.875C38.8139 37.1724 34.9191 35.5406 32.0474 32.6359C29.1758 29.7313 27.5625 25.7917 27.5625 21.6839V6.1954C27.5625 4.55228 28.2078 2.97645 29.3565 1.81459C30.5051 0.652728 32.063 0 33.6875 0H42.875ZM15.3125 0C16.937 0 18.4949 0.652728 19.6435 1.81459C20.7922 2.97645 21.4375 4.55228 21.4375 6.1954V15.4885C21.4375 17.1316 20.7922 18.7075 19.6435 19.8693C18.4949 21.0312 16.937 21.6839 15.3125 21.6839H6.125C6.125 24.1486 7.09296 26.5123 8.81596 28.2551C10.5389 29.9979 12.8758 30.977 15.3125 30.977H18.375C19.1872 30.977 19.9662 31.3034 20.5405 31.8843C21.1148 32.4652 21.4375 33.2532 21.4375 34.0747C21.4375 34.8963 21.1148 35.6842 20.5405 36.2651C19.9662 36.8461 19.1872 37.1724 18.375 37.1724H15.3125C11.2514 37.1724 7.35658 35.5406 4.48493 32.6359C1.61328 29.7313 0 25.7917 0 21.6839V6.1954C0 4.55228 0.645313 2.97645 1.79397 1.81459C2.94263 0.652728 4.50055 0 6.125 0H15.3125Z\" fill=\"#3C3C3A\"\/>\n<\/svg><p>Looking for an intranet that starts from the user and is designed in full co-creation mode? Go for LumApps. The effort put in understanding the needs and complex structures of an organization is just admirable!<\/p><\/blockquote><figcaption class=\"blockquote-footer\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-8d39b2df wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-6fa7971b wp-block-group-is-layout-flex\">\n\t<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:500\">Annemie Peetermans<\/p>\n\t\n\t<p class=\"wp-block-paragraph\">Business Transformation Manager at Proximus<\/p>\n\t<\/div>\n<\/div>\n<\/figcaption><\/figure>\n\t\n\t<\/div>\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>Proximus trusted Devoteam G Cloud to implement LumApps as their new employee experience platform.<\/p>\n","protected":false},"featured_media":285049,"template":"","categories":[916,917],"tags":[3164,2411,3471],"industry":[],"class_list":["post-496425","success-story","type-success-story","status-publish","has-post-thumbnail","hentry","category-digital-workplace-en-pt","category-google-cloud-en-pt","tag-digital-workplace-en-pt","tag-g-cloud-en-pt","tag-lumapps-en-pt"],"acf":[],"cards":"\n\t<div class=\"single-post-card\">\n\n\t\t<figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/devoteam.info\/en-pt\/success-story\/proximus-experience-platform-intranet-lumapps\/\" target=\"_self\" ><img width=\"2560\" height=\"1707\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Proximus: Keeping its promise of the best communication experience for its customers and employees\" style=\"aspect-ratio:4\/3;width:100%;object-fit:cover;\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1.jpg 2560w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1-300x200.jpg 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1-1024x683.jpg 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1-768x512.jpg 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1-1536x1024.jpg 1536w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/a><\/figure>\n\n\t\t\n\t\t<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-43282307 wp-block-group-is-layout-flex\">\n\t<p style=\"font-style:normal;font-weight:700\" class=\"has-link-color wp-elements-1 wp-block-lp-post-type has-text-color has-primary-color has-small-font-size\">Success story<\/p>\n\n\t\t\n\t\t<h3 style=\"font-style:normal;font-weight:400\" class=\"wp-block-post-title has-base-font-size\"><a href=\"https:\/\/devoteam.info\/en-pt\/success-story\/proximus-experience-platform-intranet-lumapps\/\" target=\"_self\" >Proximus: Keeping its promise of the best communication experience for its customers and employees<\/a><\/h3><\/div>\n\t\t\n\t<\/div>\n\n","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Proximus: Keeping its promise of the best communication experience for its customers and employees | Devoteam<\/title>\n<meta name=\"description\" content=\"Proximus trusted Devoteam G Cloud to implement LumApps as their new employee experience platform.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/devoteam.info\/en-pt\/success-story\/proximus-experience-platform-intranet-lumapps\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Proximus: Keeping its promise of the best communication experience for its customers and employees\" \/>\n<meta property=\"og:description\" content=\"Proximus trusted Devoteam G Cloud to implement LumApps as their new employee experience platform.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/devoteam.info\/en-pt\/success-story\/proximus-experience-platform-intranet-lumapps\/\" \/>\n<meta property=\"og:site_name\" content=\"Devoteam\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-11T13:09:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/09\/academy.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"2048\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/09\/academy.png\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/proximus-experience-platform-intranet-lumapps\\\/\",\"url\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/proximus-experience-platform-intranet-lumapps\\\/\",\"name\":\"Proximus: Keeping its promise of the best communication experience for its customers and employees | Devoteam\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/proximus-experience-platform-intranet-lumapps\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/proximus-experience-platform-intranet-lumapps\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/devoteam.info\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/Lumapps-Proximus-scaled-1.jpg\",\"datePublished\":\"2022-11-09T13:01:24+00:00\",\"dateModified\":\"2025-04-11T13:09:40+00:00\",\"description\":\"Proximus trusted Devoteam G Cloud to implement LumApps as their new employee experience platform.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/proximus-experience-platform-intranet-lumapps\\\/#breadcrumb\"},\"inLanguage\":\"en-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/proximus-experience-platform-intranet-lumapps\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-PT\",\"@id\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/proximus-experience-platform-intranet-lumapps\\\/#primaryimage\",\"url\":\"https:\\\/\\\/devoteam.info\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/Lumapps-Proximus-scaled-1.jpg\",\"contentUrl\":\"https:\\\/\\\/devoteam.info\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/Lumapps-Proximus-scaled-1.jpg\",\"width\":2560,\"height\":1707},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/proximus-experience-platform-intranet-lumapps\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Success stories\",\"item\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Proximus: Keeping its promise of the best communication experience for its customers and employees\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/#website\",\"url\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/\",\"name\":\"Devoteam\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-PT\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Proximus: Keeping its promise of the best communication experience for its customers and employees | Devoteam","description":"Proximus trusted Devoteam G Cloud to implement LumApps as their new employee experience platform.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/devoteam.info\/en-pt\/success-story\/proximus-experience-platform-intranet-lumapps\/","og_locale":"en_US","og_type":"article","og_title":"Proximus: Keeping its promise of the best communication experience for its customers and employees","og_description":"Proximus trusted Devoteam G Cloud to implement LumApps as their new employee experience platform.","og_url":"https:\/\/devoteam.info\/en-pt\/success-story\/proximus-experience-platform-intranet-lumapps\/","og_site_name":"Devoteam","article_modified_time":"2025-04-11T13:09:40+00:00","og_image":[{"width":2048,"height":2048,"url":"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/09\/academy.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_image":"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/09\/academy.png","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/devoteam.info\/en-pt\/success-story\/proximus-experience-platform-intranet-lumapps\/","url":"https:\/\/devoteam.info\/en-pt\/success-story\/proximus-experience-platform-intranet-lumapps\/","name":"Proximus: Keeping its promise of the best communication experience for its customers and employees | Devoteam","isPartOf":{"@id":"https:\/\/devoteam.info\/en-pt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/devoteam.info\/en-pt\/success-story\/proximus-experience-platform-intranet-lumapps\/#primaryimage"},"image":{"@id":"https:\/\/devoteam.info\/en-pt\/success-story\/proximus-experience-platform-intranet-lumapps\/#primaryimage"},"thumbnailUrl":"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1.jpg","datePublished":"2022-11-09T13:01:24+00:00","dateModified":"2025-04-11T13:09:40+00:00","description":"Proximus trusted Devoteam G Cloud to implement LumApps as their new employee experience platform.","breadcrumb":{"@id":"https:\/\/devoteam.info\/en-pt\/success-story\/proximus-experience-platform-intranet-lumapps\/#breadcrumb"},"inLanguage":"en-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/devoteam.info\/en-pt\/success-story\/proximus-experience-platform-intranet-lumapps\/"]}]},{"@type":"ImageObject","inLanguage":"en-PT","@id":"https:\/\/devoteam.info\/en-pt\/success-story\/proximus-experience-platform-intranet-lumapps\/#primaryimage","url":"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1.jpg","contentUrl":"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1.jpg","width":2560,"height":1707},{"@type":"BreadcrumbList","@id":"https:\/\/devoteam.info\/en-pt\/success-story\/proximus-experience-platform-intranet-lumapps\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/devoteam.info\/en-pt\/"},{"@type":"ListItem","position":2,"name":"Success stories","item":"https:\/\/devoteam.info\/en-pt\/success-story\/"},{"@type":"ListItem","position":3,"name":"Proximus: Keeping its promise of the best communication experience for its customers and employees"}]},{"@type":"WebSite","@id":"https:\/\/devoteam.info\/en-pt\/#website","url":"https:\/\/devoteam.info\/en-pt\/","name":"Devoteam","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/devoteam.info\/en-pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-PT"}]}},"uagb_featured_image_src":{"full":["https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1.jpg",2560,1707,false],"thumbnail":["https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1-150x150.jpg",150,150,true],"medium":["https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1-300x200.jpg",300,200,true],"medium_large":["https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1-768x512.jpg",768,512,true],"large":["https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1-1024x683.jpg",1024,683,true],"1536x1536":["https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1-1536x1024.jpg",1536,1024,true],"2048x2048":["https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Lumapps-Proximus-scaled-1-2048x1366.jpg",2048,1366,true]},"uagb_author_info":{"display_name":"Martin Vermorel","author_link":"https:\/\/devoteam.info\/en-pt\/author\/"},"uagb_comment_info":0,"uagb_excerpt":"Proximus trusted Devoteam G Cloud to implement LumApps as their new employee experience platform.","_links":{"self":[{"href":"https:\/\/devoteam.info\/en-pt\/wp-json\/wp\/v2\/success-story\/496425","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devoteam.info\/en-pt\/wp-json\/wp\/v2\/success-story"}],"about":[{"href":"https:\/\/devoteam.info\/en-pt\/wp-json\/wp\/v2\/types\/success-story"}],"version-history":[{"count":0,"href":"https:\/\/devoteam.info\/en-pt\/wp-json\/wp\/v2\/success-story\/496425\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/devoteam.info\/en-pt\/wp-json\/wp\/v2\/media\/285049"}],"wp:attachment":[{"href":"https:\/\/devoteam.info\/en-pt\/wp-json\/wp\/v2\/media?parent=496425"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/devoteam.info\/en-pt\/wp-json\/wp\/v2\/categories?post=496425"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/devoteam.info\/en-pt\/wp-json\/wp\/v2\/tags?post=496425"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/devoteam.info\/en-pt\/wp-json\/wp\/v2\/industry?post=496425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}