{"id":498286,"date":"2021-10-12T11:59:09","date_gmt":"2021-10-12T09:59:09","guid":{"rendered":"https:\/\/www.devoteam.com\/success-story\/the-good-care-group-google-workspace\/"},"modified":"2025-04-11T17:06:01","modified_gmt":"2025-04-11T15:06:01","slug":"the-good-care-group-google-workspace","status":"publish","type":"success-story","link":"https:\/\/devoteam.info\/en-pt\/success-story\/the-good-care-group-google-workspace\/","title":{"rendered":"The Good Care Group&#8217;s professional carers use Chromebooks &#038; Google Workspace to help their clients live well at home"},"content":{"rendered":"\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/The-Good-Crae-Group-logo.jpg\" alt=\"The Good Crae Group logo\" class=\"wp-image-10411\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-about-the-good-care-group\">About The Good Care Group<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Good Care Group is the UK\u2019s leading live-in care provider, dedicated to the highest standards of care. Enabling their customers to live well in their own homes and communities for as long as possible, avoiding the stress of moving into a residential care home and ensuring the best quality of life possible.<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-rich is-provider-embed-handler wp-block-embed-embed-handler\"><div class=\"wp-block-embed__wrapper\">\n<div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-498286-1\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/cdn2.hubspot.net\/hubfs\/2135689\/The%20Good%20Cqre%20Group%20Tony%20Hall%20v4.mp4?_=1\" \/><a href=\"https:\/\/cdn2.hubspot.net\/hubfs\/2135689\/The%20Good%20Cqre%20Group%20Tony%20Hall%20v4.mp4\">https:\/\/cdn2.hubspot.net\/hubfs\/2135689\/The%20Good%20Cqre%20Group%20Tony%20Hall%20v4.mp4<\/a><\/video><\/div>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-embed-handler wp-block-embed-embed-handler\"><div class=\"wp-block-embed__wrapper\">\n<div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-498286-2\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/cdn2.hubspot.net\/hubfs\/2135689\/Good%20Care%20Group%20Customer%20story%20RECRUITMENT_Export.mp4?_=2\" \/><a href=\"https:\/\/cdn2.hubspot.net\/hubfs\/2135689\/Good%20Care%20Group%20Customer%20story%20RECRUITMENT_Export.mp4\">https:\/\/cdn2.hubspot.net\/hubfs\/2135689\/Good%20Care%20Group%20Customer%20story%20RECRUITMENT_Export.mp4<\/a><\/video><\/div>\n<\/div><\/figure>\n\n\n\n\t<div class=\"align wp-block-acf-quote\">\n\n\t\n\t<figure class=\"text-center\"><blockquote class=\"blockquote\"><svg width=\"49\" height=\"38\" viewBox=\"0 0 49 38\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M42.875 0C44.4995 0 46.0574 0.652728 47.206 1.81459C48.3547 2.97645 49 4.55228 49 6.1954V15.4885C49 17.1316 48.3547 18.7075 47.206 19.8693C46.0574 21.0312 44.4995 21.6839 42.875 21.6839H33.6875C33.6875 24.1486 34.6555 26.5123 36.3785 28.2551C38.1014 29.9979 40.4383 30.977 42.875 30.977H45.9375C46.7497 30.977 47.5287 31.3034 48.103 31.8843C48.6773 32.4652 49 33.2532 49 34.0747C49 34.8963 48.6773 35.6842 48.103 36.2651C47.5287 36.8461 46.7497 37.1724 45.9375 37.1724H42.875C38.8139 37.1724 34.9191 35.5406 32.0474 32.6359C29.1758 29.7313 27.5625 25.7917 27.5625 21.6839V6.1954C27.5625 4.55228 28.2078 2.97645 29.3565 1.81459C30.5051 0.652728 32.063 0 33.6875 0H42.875ZM15.3125 0C16.937 0 18.4949 0.652728 19.6435 1.81459C20.7922 2.97645 21.4375 4.55228 21.4375 6.1954V15.4885C21.4375 17.1316 20.7922 18.7075 19.6435 19.8693C18.4949 21.0312 16.937 21.6839 15.3125 21.6839H6.125C6.125 24.1486 7.09296 26.5123 8.81596 28.2551C10.5389 29.9979 12.8758 30.977 15.3125 30.977H18.375C19.1872 30.977 19.9662 31.3034 20.5405 31.8843C21.1148 32.4652 21.4375 33.2532 21.4375 34.0747C21.4375 34.8963 21.1148 35.6842 20.5405 36.2651C19.9662 36.8461 19.1872 37.1724 18.375 37.1724H15.3125C11.2514 37.1724 7.35658 35.5406 4.48493 32.6359C1.61328 29.7313 0 25.7917 0 21.6839V6.1954C0 4.55228 0.645313 2.97645 1.79397 1.81459C2.94263 0.652728 4.50055 0 6.125 0H15.3125Z\" fill=\"#3C3C3A\"\/>\n<\/svg><p>This solution has been transformational as it has vastly improved the ability of carers and care managers to see client information and maintain accurate care records.<\/p><\/blockquote><figcaption class=\"blockquote-footer\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-8d39b2df wp-block-group-is-layout-flex\"><figure class=\"wp-block-image size-full is-resized is-style-rounded\"><img decoding=\"async\" src=\"https:\/\/devo2024.local\/wp-content\/uploads\/2024\/08\/nico-sienaert.jpg\" alt=\"\" class=\"wp-image-36180\" style=\"aspect-ratio:1;object-fit:cover;width:80px\"\/><\/figure>\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-6fa7971b wp-block-group-is-layout-flex\">\n\t<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:500\">Tony Hall<\/p>\n\t\n\t<p class=\"wp-block-paragraph\">Head of Technology, The Good Care Group<\/p>\n\t<\/div>\n<\/div>\n<\/figcaption><\/figure>\n\t\n\t<\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/gcloud.devoteam.com\/customer-stories\/the-good-care-group-google-workspace#\"><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Problem<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These were several challenges to face:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The client carer records were paper based which made the visibility for the care managers difficult. The handwritten records were time-consuming and not always of the required standard.<\/li>\n\n\n\n<li>&nbsp;Collaboration of documentation&nbsp;between three head office sites meant a lot of duplication and emailing back and forward.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">The Goal<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Good Care group wanted an innovative technology solution offering improved access to data to assist The Good Care Group to drive improved client outcomes and quality of care.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They wanted to streamline processes to increase efficiencies in the head office, better reporting and proactive case management.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Solution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Good Care Group first started their journey of change deciding Google Workspace could be the way forward. All&nbsp; the live-in carers were&nbsp;&nbsp;provided with a Chromebook for use&nbsp; in their clients home. A Chromebook was chosen as it is very user-friendly and requires very little effort to set up from an IT perspective.<\/p>\n\n\n\n\t<div class=\"align wp-block-acf-quote\">\n\n\t\n\t<figure class=\"text-center\"><blockquote class=\"blockquote\"><svg width=\"49\" height=\"38\" viewBox=\"0 0 49 38\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M42.875 0C44.4995 0 46.0574 0.652728 47.206 1.81459C48.3547 2.97645 49 4.55228 49 6.1954V15.4885C49 17.1316 48.3547 18.7075 47.206 19.8693C46.0574 21.0312 44.4995 21.6839 42.875 21.6839H33.6875C33.6875 24.1486 34.6555 26.5123 36.3785 28.2551C38.1014 29.9979 40.4383 30.977 42.875 30.977H45.9375C46.7497 30.977 47.5287 31.3034 48.103 31.8843C48.6773 32.4652 49 33.2532 49 34.0747C49 34.8963 48.6773 35.6842 48.103 36.2651C47.5287 36.8461 46.7497 37.1724 45.9375 37.1724H42.875C38.8139 37.1724 34.9191 35.5406 32.0474 32.6359C29.1758 29.7313 27.5625 25.7917 27.5625 21.6839V6.1954C27.5625 4.55228 28.2078 2.97645 29.3565 1.81459C30.5051 0.652728 32.063 0 33.6875 0H42.875ZM15.3125 0C16.937 0 18.4949 0.652728 19.6435 1.81459C20.7922 2.97645 21.4375 4.55228 21.4375 6.1954V15.4885C21.4375 17.1316 20.7922 18.7075 19.6435 19.8693C18.4949 21.0312 16.937 21.6839 15.3125 21.6839H6.125C6.125 24.1486 7.09296 26.5123 8.81596 28.2551C10.5389 29.9979 12.8758 30.977 15.3125 30.977H18.375C19.1872 30.977 19.9662 31.3034 20.5405 31.8843C21.1148 32.4652 21.4375 33.2532 21.4375 34.0747C21.4375 34.8963 21.1148 35.6842 20.5405 36.2651C19.9662 36.8461 19.1872 37.1724 18.375 37.1724H15.3125C11.2514 37.1724 7.35658 35.5406 4.48493 32.6359C1.61328 29.7313 0 25.7917 0 21.6839V6.1954C0 4.55228 0.645313 2.97645 1.79397 1.81459C2.94263 0.652728 4.50055 0 6.125 0H15.3125Z\" fill=\"#3C3C3A\"\/>\n<\/svg><p>This solution has been transformational as it has vastly improved the ability of carers and care managers to see client information and maintain accurate care records. <\/p><\/blockquote><figcaption class=\"blockquote-footer\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-8d39b2df wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-6fa7971b wp-block-group-is-layout-flex\"><\/div>\n<\/div>\n<\/figcaption><\/figure>\n\t\n\t<\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\">Once the chromebooks were deployed, The Good Care Group started moving on to Google Workspace deployment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Result<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Accurate reporting and communicating between their&nbsp;carers, their managers and the main offices is now seamless thanks to the use of Chromebooks.&nbsp;<\/p>\n\n\n\n\t<div class=\"align wp-block-acf-quote\">\n\n\t\n\t<figure class=\"text-center\"><blockquote class=\"blockquote\"><svg width=\"49\" height=\"38\" viewBox=\"0 0 49 38\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M42.875 0C44.4995 0 46.0574 0.652728 47.206 1.81459C48.3547 2.97645 49 4.55228 49 6.1954V15.4885C49 17.1316 48.3547 18.7075 47.206 19.8693C46.0574 21.0312 44.4995 21.6839 42.875 21.6839H33.6875C33.6875 24.1486 34.6555 26.5123 36.3785 28.2551C38.1014 29.9979 40.4383 30.977 42.875 30.977H45.9375C46.7497 30.977 47.5287 31.3034 48.103 31.8843C48.6773 32.4652 49 33.2532 49 34.0747C49 34.8963 48.6773 35.6842 48.103 36.2651C47.5287 36.8461 46.7497 37.1724 45.9375 37.1724H42.875C38.8139 37.1724 34.9191 35.5406 32.0474 32.6359C29.1758 29.7313 27.5625 25.7917 27.5625 21.6839V6.1954C27.5625 4.55228 28.2078 2.97645 29.3565 1.81459C30.5051 0.652728 32.063 0 33.6875 0H42.875ZM15.3125 0C16.937 0 18.4949 0.652728 19.6435 1.81459C20.7922 2.97645 21.4375 4.55228 21.4375 6.1954V15.4885C21.4375 17.1316 20.7922 18.7075 19.6435 19.8693C18.4949 21.0312 16.937 21.6839 15.3125 21.6839H6.125C6.125 24.1486 7.09296 26.5123 8.81596 28.2551C10.5389 29.9979 12.8758 30.977 15.3125 30.977H18.375C19.1872 30.977 19.9662 31.3034 20.5405 31.8843C21.1148 32.4652 21.4375 33.2532 21.4375 34.0747C21.4375 34.8963 21.1148 35.6842 20.5405 36.2651C19.9662 36.8461 19.1872 37.1724 18.375 37.1724H15.3125C11.2514 37.1724 7.35658 35.5406 4.48493 32.6359C1.61328 29.7313 0 25.7917 0 21.6839V6.1954C0 4.55228 0.645313 2.97645 1.79397 1.81459C2.94263 0.652728 4.50055 0 6.125 0H15.3125Z\" fill=\"#3C3C3A\"\/>\n<\/svg><p>Moving to Gmail was easy as many users were already using the platform for  personal emails. Meet has revolutionised the way the team works: it\u2019s so easy to set up and it enables the team to have high quality conversations with colleagues wherever they are based. Gmail is modern, up to date and completely safe.<\/p><\/blockquote><figcaption class=\"blockquote-footer\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-8d39b2df wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-6fa7971b wp-block-group-is-layout-flex\"><\/div>\n<\/div>\n<\/figcaption><\/figure>\n\t\n\t<\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\">The biggest change for the organisation was the implementation of Google Drive and the Google formats. The ability to work on the same document across multiple locations with many users is mind-blowing. The Good Care Group particularly enjoys the recent feature of the ability to mark-up, modify and comment in the document. The adoption was very smooth.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reporting is now easier thanks to the ability to record and create macros\u2019 easily without coding. Thanks to this feature, the operations team can save up to a full day\u2019s work weekly, by automating the reports rather than manually creating them. The productivity has increased thanks to the quick implementation of forms. The organisation now gathers information quicker than ever. Enabling swifter and better decision making.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Good Care Group is using Chromebooks and Google Workspace to help carers keep client medical records updated and to communicate more efficiently with care managers. They improved the ability of carers and care managers to see client information and maintain records. This technology is giving carers a lot more confidence in their jobs.<\/p>\n","protected":false},"featured_media":282425,"template":"","categories":[917],"tags":[2411],"industry":[],"class_list":["post-498286","success-story","type-success-story","status-publish","has-post-thumbnail","hentry","category-google-cloud-en-pt","tag-g-cloud-en-pt"],"acf":[],"cards":"\n\t<div class=\"single-post-card\">\n\n\t\t<figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/devoteam.info\/en-pt\/success-story\/the-good-care-group-google-workspace\/\" target=\"_self\" ><img width=\"1171\" height=\"473\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/The-Good-Care-Group.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"The Good Care Group&#8217;s professional carers use Chromebooks &#038; Google Workspace to help their clients live well at home\" style=\"aspect-ratio:4\/3;width:100%;object-fit:cover;\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/The-Good-Care-Group.jpg 1171w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/The-Good-Care-Group-300x121.jpg 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/The-Good-Care-Group-1024x414.jpg 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/The-Good-Care-Group-768x310.jpg 768w\" sizes=\"auto, (max-width: 1171px) 100vw, 1171px\" \/><\/a><\/figure>\n\n\t\t\n\t\t<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-43282307 wp-block-group-is-layout-flex\">\n\t<p style=\"font-style:normal;font-weight:700\" class=\"has-link-color wp-elements-1 wp-block-lp-post-type has-text-color has-primary-color has-small-font-size\">Success story<\/p>\n\n\t\t\n\t\t<h3 style=\"font-style:normal;font-weight:400\" class=\"wp-block-post-title has-base-font-size\"><a href=\"https:\/\/devoteam.info\/en-pt\/success-story\/the-good-care-group-google-workspace\/\" target=\"_self\" >The Good Care Group&#8217;s professional carers use Chromebooks &#038; Google Workspace to help their clients live well at home<\/a><\/h3><\/div>\n\t\t\n\t<\/div>\n\n","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Google Workspace Customer Story The Good Care Group | Devoteam G Cloud<\/title>\n<meta name=\"description\" content=\"Discover how The Good Care Group went through a digital transformation thanks to Chromebooks and Google Workspace.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/devoteam.info\/en-pt\/success-story\/the-good-care-group-google-workspace\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Good Care Group&#039;s professional carers use Chromebooks &amp; Google Workspace to help their clients live well at home\" \/>\n<meta property=\"og:description\" content=\"Discover how The Good Care Group went through a digital transformation thanks to Chromebooks and Google Workspace.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/devoteam.info\/en-pt\/success-story\/the-good-care-group-google-workspace\/\" \/>\n<meta property=\"og:site_name\" content=\"Devoteam\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-11T15:06:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/The-Good-Care-Group.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1171\" \/>\n\t<meta property=\"og:image:height\" content=\"473\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/the-good-care-group-google-workspace\\\/\",\"url\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/the-good-care-group-google-workspace\\\/\",\"name\":\"Google Workspace Customer Story The Good Care Group | Devoteam G Cloud\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/the-good-care-group-google-workspace\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/the-good-care-group-google-workspace\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/devoteam.info\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/The-Good-Care-Group.jpg\",\"datePublished\":\"2021-10-12T09:59:09+00:00\",\"dateModified\":\"2025-04-11T15:06:01+00:00\",\"description\":\"Discover how The Good Care Group went through a digital transformation thanks to Chromebooks and Google Workspace.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/the-good-care-group-google-workspace\\\/#breadcrumb\"},\"inLanguage\":\"en-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/the-good-care-group-google-workspace\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-PT\",\"@id\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/the-good-care-group-google-workspace\\\/#primaryimage\",\"url\":\"https:\\\/\\\/devoteam.info\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/The-Good-Care-Group.jpg\",\"contentUrl\":\"https:\\\/\\\/devoteam.info\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/The-Good-Care-Group.jpg\",\"width\":1171,\"height\":473},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/the-good-care-group-google-workspace\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Success stories\",\"item\":\"https:\\\/\\\/devoteam.info\\\/en-pt\\\/success-story\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"The Good Care Group&#8217;s professional carers use Chromebooks &#038; 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