{"id":631093,"date":"2022-10-06T15:58:13","date_gmt":"2022-10-06T13:58:13","guid":{"rendered":"https:\/\/www.devoteam.com\/webinar-on-demand\/servicenow-playbooks-empower-your-customer-service-team\/"},"modified":"2025-06-05T16:14:17","modified_gmt":"2025-06-05T14:14:17","slug":"servicenow-playbooks-empower-your-customer-service-team","status":"publish","type":"webinar-on-demand","link":"https:\/\/devoteam.info\/es\/webinar-on-demand\/servicenow-playbooks-empower-your-customer-service-team\/","title":{"rendered":"ServiceNow Playbooks &#8211; empodera a tu equipo de atenci\u00f3n al cliente"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Hay muchos desaf\u00edos dentro del servicio al cliente en los que podr\u00eda reconocerse: crecimiento r\u00e1pido, productos y servicios complejos o presi\u00f3n para aumentar la productividad. La mayor\u00eda de las veces, est\u00e1n estrechamente relacionados y coexisten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El l\u00edder experto en CSM de Devoteam, Petr Smejkal, lo invita a unirse a nuestro seminario web para descubrir los Playbooks de ServiceNow: un enfoque \u00fanico de automatizaci\u00f3n de procesos con orientaci\u00f3n paso a paso que permite a sus equipos resolver los problemas de los clientes con confianza.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aseg\u00farese de que su equipo est\u00e9 listo para&nbsp;<a href=\"https:\/\/nplatform.devoteam.com\/es\/una-nueva-era-de-servicio-al-cliente-con-servicenow\/\" target=\"_blank\" rel=\"noreferrer noopener\">una nueva era en la gesti\u00f3n del servicio al cliente<\/a>. Incluso m\u00e1s que eso:&nbsp;<a href=\"https:\/\/developer.servicenow.com\/blog.do?p=\/post\/playbooks-getting-started\/\" target=\"_blank\" rel=\"noreferrer noopener\">a su personal le encantar\u00e1 la soluci\u00f3n<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mire el seminario web para comprender los Playbooks de ServiceNow desde cero.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hay muchos desaf\u00edos dentro del servicio al cliente en los que podr\u00eda reconocerse: crecimiento r\u00e1pido, productos y servicios complejos o presi\u00f3n para aumentar la productividad. La mayor\u00eda de las veces, est\u00e1n estrechamente relacionados y coexisten. El l\u00edder experto en CSM de Devoteam, Petr Smejkal, lo invita a unirse a nuestro seminario web para descubrir los [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[4557,740],"tags":[5389,5390,5392,5394,5395,773,5396,772],"industry":[],"class_list":["post-631093","webinar-on-demand","type-webinar-on-demand","status-publish","hentry","category-customer-workflows-es","category-servicenow","tag-csm-es","tag-customer-workflows-es","tag-financial-services-es","tag-n-platform-es","tag-other-industries-es","tag-public-sector","tag-retail-es","tag-servicenow"],"acf":[],"cards":"\n\t<div class=\"single-post-card\">\n\n\t\t\n\n\t\t\n\t\t<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-43282307 wp-block-group-is-layout-flex\">\n\t<p style=\"font-style:normal;font-weight:700\" class=\"has-link-color wp-elements-1 wp-block-lp-post-type has-text-color has-primary-color has-small-font-size\">Webinar on demand<\/p>\n\n\t\t\n\t\t<h3 style=\"font-style:normal;font-weight:400\" class=\"wp-block-post-title has-base-font-size\"><a href=\"https:\/\/devoteam.info\/es\/webinar-on-demand\/servicenow-playbooks-empower-your-customer-service-team\/\" target=\"_self\" >ServiceNow Playbooks &#8211; empodera a tu equipo de atenci\u00f3n al cliente<\/a><\/h3><\/div>\n\t\t\n\t<\/div>\n\n","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ServiceNow Playbooks - empower your customer service team<\/title>\n<meta name=\"description\" content=\"Aprenda a utilizar ServiceNow Playbooks a su favor y prepare a su equipo de servicio al cliente para cada escenario con Devoteam.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/devoteam.info\/es\/webinar-on-demand\/servicenow-playbooks-empower-your-customer-service-team\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ServiceNow Playbooks - empodera a tu equipo de atenci\u00f3n al cliente\" \/>\n<meta property=\"og:description\" content=\"Aprenda a utilizar ServiceNow Playbooks a su favor y prepare a su equipo de servicio al cliente para cada escenario con Devoteam.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/devoteam.info\/es\/webinar-on-demand\/servicenow-playbooks-empower-your-customer-service-team\/\" \/>\n<meta property=\"og:site_name\" content=\"Devoteam\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-05T14:14:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/ServiceNow-Playbooks.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/devoteam.info\\\/es\\\/webinar-on-demand\\\/servicenow-playbooks-empower-your-customer-service-team\\\/\",\"url\":\"https:\\\/\\\/devoteam.info\\\/es\\\/webinar-on-demand\\\/servicenow-playbooks-empower-your-customer-service-team\\\/\",\"name\":\"ServiceNow Playbooks - empower your customer service team\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/devoteam.info\\\/es\\\/#website\"},\"datePublished\":\"2022-10-06T13:58:13+00:00\",\"dateModified\":\"2025-06-05T14:14:17+00:00\",\"description\":\"Aprenda a utilizar ServiceNow Playbooks a su favor y prepare a su equipo de servicio al cliente para cada escenario con Devoteam.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/devoteam.info\\\/es\\\/webinar-on-demand\\\/servicenow-playbooks-empower-your-customer-service-team\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/devoteam.info\\\/es\\\/webinar-on-demand\\\/servicenow-playbooks-empower-your-customer-service-team\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/devoteam.info\\\/es\\\/webinar-on-demand\\\/servicenow-playbooks-empower-your-customer-service-team\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/devoteam.info\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Webinar on demand\",\"item\":\"https:\\\/\\\/devoteam.info\\\/es\\\/webinar-on-demand\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"ServiceNow Playbooks &#8211; 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