{"id":631201,"date":"2023-03-08T14:47:09","date_gmt":"2023-03-08T13:47:09","guid":{"rendered":"https:\/\/www.devoteam.com\/webinar-on-demand\/servicenow-itsm-pro-performance-analytics\/"},"modified":"2025-06-05T21:33:55","modified_gmt":"2025-06-05T19:33:55","slug":"servicenow-itsm-pro-performance-analytics","status":"publish","type":"webinar-on-demand","link":"https:\/\/devoteam.info\/fr\/webinar-on-demand\/servicenow-itsm-pro-performance-analytics\/","title":{"rendered":"ServiceNow ITSM Pro: Performance Analytics"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">La gestion des services informatiques (ITSM) est rapidement en train de devenir le fer de lance de la transformation num\u00e9rique. Les organisations se sont toujours appuy\u00e9es sur les services informatiques pour mener \u00e0 bien leurs op\u00e9rations quotidiennes, mais&nbsp;<strong>l\u2019ITSM doit d\u00e9sormais cr\u00e9er, ajuster et fournir des services informatiques plus rapidement que la vitesse de l\u2019entreprise<\/strong>. Une visibilit\u00e9 transparente et en temps r\u00e9el de la performance des services permet \u00e0 l\u2019informatique de r\u00e9soudre les probl\u00e8mes de mani\u00e8re proactive et d\u2019acc\u00e9l\u00e9rer la progression de l\u2019entreprise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Simplifions-nous la t\u00e2che avec&nbsp;<a href=\"https:\/\/www.servicenow.com\/products\/performance-analytics.html\">Performance Analytics<\/a>. Rejoignez-nous pour une d\u00e9monstration de 30 minutes sur la fonctionnalit\u00e9 ITSM Pro dont vous ne pourrez plus vous passer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous allons vous montrer comment :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Anticiper les tendances<\/li>\n\n\n\n<li>Hi\u00e9rarchiser les ressources<\/li>\n\n\n\n<li>Piloter l\u2019automatisation et le self-service<\/li>\n\n\n\n<li>Guider l\u2019am\u00e9lioration continue des services<\/li>\n\n\n\n<li>Agir en toute confiance<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Avec plus de 250 indicateurs cl\u00e9s de performance pr\u00e9d\u00e9finis et adapt\u00e9s aux meilleures pratiques, et des tableaux de bord pr\u00eats \u00e0 l\u2019emploi pour surveiller les processus de gestion des services informatiques, Performance Analytics vous aidera \u00e0 fournir des services informatiques \u00e0 la hauteur de vos besoins.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Et si vous voulez en savoir plus sur d\u2019autres fonctionnalit\u00e9s d\u2019ITSM Pro, consultez nos autres webinaires :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/nplatform.devoteam.com\/fr\/webinar-on-demand\/servicenow-itsm-pro-devops\/\">Pr\u00e9sentation de DevOps<br><\/a><a href=\"https:\/\/nplatform.devoteam.com\/fr\/webinar-on-demand\/servicenow-itsm-pro-predictive-intelligence\/\">Pr\u00e9sentation de Predictive Intelligence<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La gestion des services informatiques (ITSM) est rapidement en train de devenir le fer de lance de la transformation num\u00e9rique. Les organisations se sont toujours appuy\u00e9es sur les services informatiques pour mener \u00e0 bien leurs op\u00e9rations quotidiennes, mais&nbsp;l\u2019ITSM doit d\u00e9sormais cr\u00e9er, ajuster et fournir des services informatiques plus rapidement que la vitesse de l\u2019entreprise. Une [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[1367,5347],"tags":[5411,5412,5450,5414,5415,5416,5417,5376,5419],"industry":[],"class_list":["post-631201","webinar-on-demand","type-webinar-on-demand","status-publish","hentry","category-servicenow","category-technology-workflows-fr","tag-energy-and-utilities-fr","tag-financial-services-fr","tag-itsm-fr","tag-manufacturing-and-industrial-activities-fr","tag-n-platform-fr","tag-other-industries-fr","tag-public-sector-fr","tag-servicenow-fr","tag-technology-workflows-fr"],"acf":[],"cards":"\n\t<div class=\"single-post-card\">\n\n\t\t\n\n\t\t\n\t\t<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-43282307 wp-block-group-is-layout-flex\">\n\t<p style=\"font-style:normal;font-weight:700\" class=\"has-link-color wp-elements-1 wp-block-lp-post-type has-text-color has-primary-color has-small-font-size\">Webinar on demand<\/p>\n\n\t\t\n\t\t<h3 style=\"font-style:normal;font-weight:400\" class=\"wp-block-post-title has-base-font-size\"><a href=\"https:\/\/devoteam.info\/fr\/webinar-on-demand\/servicenow-itsm-pro-performance-analytics\/\" target=\"_self\" >ServiceNow ITSM Pro: Performance Analytics<\/a><\/h3><\/div>\n\t\t\n\t<\/div>\n\n","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ServiceNow ITSM Pro: Performance Analytics | Devoteam<\/title>\n<meta name=\"description\" content=\"La gestion des services informatiques (ITSM) est rapidement en train de devenir le fer de lance de la transformation num\u00e9rique. 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Une visibilit\u00e9 transparente et en temps r\u00e9el de la performance des services permet \u00e0 l&#039;informatique de r\u00e9soudre les probl\u00e8mes de mani\u00e8re proactive et d&#039;acc\u00e9l\u00e9rer la progression de l&#039;entreprise.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/devoteam.info\/fr\/webinar-on-demand\/servicenow-itsm-pro-performance-analytics\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ServiceNow ITSM Pro: Performance Analytics\" \/>\n<meta property=\"og:description\" content=\"La gestion des services informatiques (ITSM) est rapidement en train de devenir le fer de lance de la transformation num\u00e9rique. 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Une\u2026","_links":{"self":[{"href":"https:\/\/devoteam.info\/fr\/wp-json\/wp\/v2\/webinar-on-demand\/631201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devoteam.info\/fr\/wp-json\/wp\/v2\/webinar-on-demand"}],"about":[{"href":"https:\/\/devoteam.info\/fr\/wp-json\/wp\/v2\/types\/webinar-on-demand"}],"version-history":[{"count":0,"href":"https:\/\/devoteam.info\/fr\/wp-json\/wp\/v2\/webinar-on-demand\/631201\/revisions"}],"wp:attachment":[{"href":"https:\/\/devoteam.info\/fr\/wp-json\/wp\/v2\/media?parent=631201"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/devoteam.info\/fr\/wp-json\/wp\/v2\/categories?post=631201"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/devoteam.info\/fr\/wp-json\/wp\/v2\/tags?post=631201"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/devoteam.info\/fr\/wp-json\/wp\/v2\/industry?post=631201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}