{"id":631541,"date":"2024-02-01T15:38:48","date_gmt":"2024-02-01T14:38:48","guid":{"rendered":"https:\/\/www.devoteam.com\/webinar-on-demand\/les-fondamentaux-de-service-operations-de-la-theorie-a-la-pratique\/"},"modified":"2025-06-05T22:02:29","modified_gmt":"2025-06-05T20:02:29","slug":"les-fondamentaux-de-service-operations-de-la-theorie-a-la-pratique","status":"publish","type":"webinar-on-demand","link":"https:\/\/devoteam.info\/fr\/webinar-on-demand\/les-fondamentaux-de-service-operations-de-la-theorie-a-la-pratique\/","title":{"rendered":"Ma\u00eetrisez les Fondamentaux de Service Operations avec ServiceNow : De la Th\u00e9orie \u00e0 la Pratique"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Rejoignez-nous pour une exploration approfondie des principes fondamentaux de Service Operations par&nbsp;<a href=\"https:\/\/www.servicenow.com\/products\/service-operations-workspace.html\" target=\"_blank\" rel=\"noreferrer noopener\">ServiceNow<\/a>&nbsp;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans ce webinaire, nous plongerons dans les&nbsp;<strong>concepts de base, les strat\u00e9gies et les principales raisons de la mise en place d\u2019un cadre robuste pour Service Operations<\/strong>. D\u00e9couvrez le \u2018pourquoi\u2019 derri\u00e8re la construction d\u2019une structure Service Operations et obtenez des informations pr\u00e9cieuses sur le \u2018comment\u2019 qui conduit \u00e0 une mise en \u0153uvre r\u00e9ussie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Que vous soyez nouveau sur ServiceNow ou que vous cherchiez \u00e0 optimiser vos processus existants, cette session est incontournable pour les professionnels cherchant \u00e0 \u00e9lever leurs normes de prestation de service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00c0 quoi pouvez-vous vous attendre<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Composants cl\u00e9s et avantages de Service Operations Workspace<\/li>\n\n\n\n<li>L\u2019importance d\u2019avoir un Service Operations Workspace<\/li>\n\n\n\n<li>Strat\u00e9gies pour construire une structure d\u2019op\u00e9rations de service<\/li>\n\n\n\n<li>Astuces pour une mise en \u0153uvre fluide<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ne manquez pas cet autre webinaire sur Service Operations :<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/nplatform.devoteam.com\/fr\/evenements\/business-case-pour-service-operations-comment-maximiser-lefficacite-et-le-retour-sur-investissement\/\">Business Case pour Service Operations : Comment maximiser l\u2019efficacit\u00e9 et le retour sur investissement<\/a>&nbsp;(9 avril)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rejoignez-nous pour une exploration approfondie des principes fondamentaux de Service Operations par&nbsp;ServiceNow&nbsp;. Dans ce webinaire, nous plongerons dans les&nbsp;concepts de base, les strat\u00e9gies et les principales raisons de la mise en place d\u2019un cadre robuste pour Service Operations. D\u00e9couvrez le \u2018pourquoi\u2019 derri\u00e8re la construction d\u2019une structure Service Operations et obtenez des informations pr\u00e9cieuses sur le [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[1367,5347],"tags":[5527,5450,5528,5376,5419],"industry":[],"class_list":["post-631541","webinar-on-demand","type-webinar-on-demand","status-publish","hentry","category-servicenow","category-technology-workflows-fr","tag-itom-fr","tag-itsm-fr","tag-service-operations-fr","tag-servicenow-fr","tag-technology-workflows-fr"],"acf":[],"cards":"\n\t<div class=\"single-post-card\">\n\n\t\t\n\n\t\t\n\t\t<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-43282307 wp-block-group-is-layout-flex\">\n\t<p style=\"font-style:normal;font-weight:700\" class=\"has-link-color wp-elements-1 wp-block-lp-post-type has-text-color has-primary-color has-small-font-size\">Webinar on demand<\/p>\n\n\t\t\n\t\t<h3 style=\"font-style:normal;font-weight:400\" class=\"wp-block-post-title has-base-font-size\"><a href=\"https:\/\/devoteam.info\/fr\/webinar-on-demand\/les-fondamentaux-de-service-operations-de-la-theorie-a-la-pratique\/\" target=\"_self\" >Ma\u00eetrisez les Fondamentaux de Service Operations avec ServiceNow : De la Th\u00e9orie \u00e0 la Pratique<\/a><\/h3><\/div>\n\t\t\n\t<\/div>\n\n","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Ma\u00eetrisez les Fondamentaux de Service Operations avec ServiceNow : De la Th\u00e9orie \u00e0 la Pratique | Devoteam<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez ce qu&#039;est l&#039;espace de travail ServiceNow Service Operations Workspace et comment les op\u00e9rations IT de votre organisation peuvent en b\u00e9n\u00e9ficier.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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