{"id":577784,"date":"2025-04-11T17:20:04","date_gmt":"2025-04-11T15:20:04","guid":{"rendered":"https:\/\/www.devoteam.com\/expert-view\/ai-powered-risk-management-servicenow-yokohamas-latest-irm-features\/"},"modified":"2025-04-11T17:20:04","modified_gmt":"2025-04-11T15:20:04","slug":"ai-powered-risk-management-servicenow-yokohamas-latest-irm-features","status":"publish","type":"expert-view","link":"https:\/\/devoteam.info\/lu\/expert-view\/ai-powered-risk-management-servicenow-yokohamas-latest-irm-features\/","title":{"rendered":"AI-powered Risk Management: ServiceNow Yokohama&#8217;s latest IRM features"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">ServiceNow&#8217;s latest release Yokohama is here. In this article, you will learn about the key features in the ServiceNow IRM portfolio which will bring the most business value to your organisation.<\/p>\n\n\n\n<div class=\"wp-block-group has-gray-light-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a20e2e1d wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--medium);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--medium);padding-left:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h3>What you&#8217;ll find in this article:<\/h3><ul><li><a href=\"#h-smart-assessments\" data-level=\"2\">Smart Assessments<\/a><ul><li><a href=\"#h-effortless-template-building-with-the-new-ui\" data-level=\"3\">Effortless template building with the new UI<\/a><\/li><li><a href=\"#h-template-copy-amp-scoring\" data-level=\"3\">Template copy &amp; scoring<\/a><\/li><li><a href=\"#h-response-automation-amp-post-assessment-actions\" data-level=\"3\">Response Automation &amp; Post Assessment Actions<\/a><\/li><\/ul><\/li><li><a href=\"#h-policy-and-compliance-management\" data-level=\"2\">Policy and Compliance Management<\/a><ul><li><a href=\"#h-enhanced-policy-redlining\" data-level=\"3\">Enhanced policy redlining<\/a><\/li><li><a href=\"#h-streamlined-document-uploads\" data-level=\"3\">Streamlined document uploads<\/a><\/li><li><a href=\"#h-more-control-over-policy-text-sync\" data-level=\"3\">More control over policy text sync<\/a><\/li><\/ul><\/li><li><a href=\"#h-risk-management\" data-level=\"2\">Risk Management<\/a><ul><li><a href=\"#h-composite-entity\" data-level=\"3\">Composite Entity<\/a><\/li><li><a href=\"#h-risk-assessment-project\" data-level=\"3\">Risk Assessment Project<\/a><\/li><li><a href=\"#h-ai-agents-for-integrated-risk-management-irm-with-issue-summarisation\" data-level=\"3\">AI Agents for Integrated Risk Management (IRM) with Issue Summarisation<\/a><\/li><\/ul><\/li><li><a href=\"#h-operational-resilience\" data-level=\"2\">Operational Resilience<\/a><ul><li><a href=\"#h-digital-resilience-incident-reporting-nbsp\" data-level=\"3\">Digital resilience incident reporting\u00a0<\/a><\/li><\/ul><\/li><li><a href=\"#h-third-party-risk-management-nbsp\" data-level=\"2\">Third-Party Risk Management\u00a0<\/a><ul><li><a href=\"#h-third-party-questionnaire-responses-via-excel\" data-level=\"3\">Third-party questionnaire responses via Excel<\/a><\/li><li><a href=\"#h-tprm-personalised-dashboards-enhanced-data-exploration-and-analysis\" data-level=\"3\">TPRM personalised dashboards: enhanced data exploration and analysis<\/a><\/li><\/ul><\/li><li><a href=\"#h-bcm\" data-level=\"2\">BCM<\/a><ul><li><a href=\"#h-smart-assessments-for-business-impact-analysis-bia-templates-nbsp\" data-level=\"3\">Smart Assessments for Business Impact Analysis (BIA) templates\u00a0<\/a><\/li><\/ul><\/li><li><a href=\"#h-esgm\" data-level=\"2\">ESGM<\/a><ul><li><a href=\"#h-esg-forecast-planning-amp-analysis-nbsp\" data-level=\"3\">ESG forecast planning &amp; analysis\u00a0<\/a><\/li><\/ul><\/li><li><a href=\"#h-conclusion\" data-level=\"2\">Conclusion<\/a><\/li><\/ul><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\" id=\"h-smart-assessments\">Smart Assessments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/www.servicenow.com\/docs\/bundle\/yokohama-release-notes\/page\/release-notes\/family-release-notes.html\" target=\"_blank\" rel=\"noreferrer noopener\">Yokohama release <\/a>introduces a significant leap in the configuration and automation capabilities of Smart Assessments. Built into the newly enhanced <strong>Assessment Workspace<\/strong>, these improvements allow risk and compliance teams to design, manage, and operationalise assessments more efficiently \u2014 with minimal scripting or customisation required.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-effortless-template-building-with-the-new-ui\">Effortless template building with the new UI<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The most visible and user-friendly improvement is the <strong>Template Builder<\/strong>, which now provides a single, unified interface for constructing assessment templates. With drag-and-drop functionality and an intuitive layout, assessment creation becomes much faster and more accessible \u2014 even for users with limited platform experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No more jumping between tables or configuring related records manually. Sections, subsections, and questions can be created directly in context, and a <strong>new search capability<\/strong> helps users quickly find and edit specific items in large assessments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This aligns with ServiceNow\u2019s goal to simplify and centralise risk and compliance design activities into a <strong>single Workspace<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-template-copy-amp-scoring\">Template copy &amp; scoring<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">One of the most requested features \u2014 the ability to <strong>duplicate templates<\/strong> \u2014 is now available. With Template Copy, users can take an existing assessment structure and reuse it as a base reference, then modify it as needed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is especially valuable for organisations conducting similar assessments across different entities, business units, or geographies. Instead of rebuilding templates from scratch, customers can now iterate on a proven structure, ensuring consistency and saving significant time.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"460\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image3-1024x460.png\" alt=\"\" class=\"wp-image-572926\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image3-1024x460.png 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image3-300x135.png 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image3-768x345.png 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image3-1536x690.png 1536w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image3.png 1900w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Source: ServiceNow<\/figcaption><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-scoring-now-configurable-and-transparent\">Scoring: Now configurable and transparent<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The new <strong>Flexible Scoring Engine<\/strong> allows scores to be calculated at the question, section, or entire template level. These scores can be used not only for benchmarking but also for triggering follow-up workflows such as issue creation or reassessment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Scoring logic supports:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Simple averages and weighted scores<\/li>\n\n\n\n<li>Answer-level score assignment (e.g., Yes = 10, No = 0)<\/li>\n\n\n\n<li>Roll-ups from questions \u2192 sections \u2192 overall score<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">While the formula builder is expected in a future release, the current logic is already robust enough for most GRC needs \u2014 and more transparent than the script-heavy solutions used previously.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-response-automation-amp-post-assessment-actions\">Response Automation &amp; Post Assessment Actions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Automating field logic used to require scripting or UI Policies. Now, it&#8217;s handled entirely in the template through <strong>Response Automation<\/strong>. Based on user answers, fields can be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shown or hidden<\/li>\n\n\n\n<li>Made mandatory<\/li>\n\n\n\n<li>Auto-populated with data from other questions or records<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For example, if a user selects a critical risk score, a \u201cJustification\u201d field can appear automatically. Or if a question&#8217;s answer is already stored elsewhere in the platform (e.g., in an Incident or Risk record), the value can be filled in dynamically \u2014 without needing the user to answer again.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-post-assessment-actions-workflow-integration-built-in\">Post Assessment Actions \u2013 Workflow integration built-in<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A standout capability in ServiceNow Yokohama is <strong>Post Assessment Actions<\/strong>. This allows assessments to automatically trigger downstream actions like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Creating issues or tasks<\/li>\n\n\n\n<li>Mapping risks or controls<\/li>\n\n\n\n<li>Launching new assessments<\/li>\n\n\n\n<li>Sending notifications<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This is all managed through <strong>native Flow Designer integration<\/strong>, meaning complex logic can be built without code. This not only reduces manual follow-up but ensures assessments lead to real operational outcomes \u2014 faster and more consistently.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"508\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image7-1024x508.png\" alt=\"\" class=\"wp-image-572726\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image7-1024x508.png 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image7-300x149.png 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image7-768x381.png 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image7.png 1452w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Source: ServiceNow<\/figcaption><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-a-consultant-s-perspective\">A consultant\u2019s perspective<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">As someone who has spent hours with customers creating assessment templates, I can say with confidence that this is a <strong>major step forward<\/strong>. Before Yokohama, we often had to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create new fields just to capture things like guidance or justification<\/li>\n\n\n\n<li>Script scoring logic<\/li>\n\n\n\n<li>Build Business Rules for post-assessment workflows<\/li>\n\n\n\n<li>Explain to customers why so much customisation was required<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Now? Most of that is out-of-the-box and configurable. The time-to-value is drastically reduced, and the admin effort is lower. For anyone who\u2019s worked with assessments in the past, the difference is clear \u2014 this workspace makes building assessments not just easier, but enjoyable.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-one-known-limitation-no-preview-yet\">One known limitation: No preview (yet)<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">At the time of the Yokohama release, <strong>preview functionality is still missing<\/strong>. This means you cannot easily test how the assessment will look to the end user before publishing it. While this doesn\u2019t block adoption, it\u2019s a notable gap and something we hope to see addressed in a future release.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\" id=\"h-policy-and-compliance-management\">Policy and Compliance Management<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Yokohama release brings meaningful usability upgrades to Policy and Compliance Management, with a strong focus on simplifying collaboration and document management across platforms.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-enhanced-policy-redlining\">Enhanced policy redlining<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Collaboration on policy documents is now easier and more flexible. In addition to existing support for Microsoft SharePoint and OneDrive, Yokohama introduces integration with Google Docs for redlining. This allows teams using Google Workspace to co-author and review policy changes without leaving their preferred environment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This enhancement makes policy collaboration truly cross-platform, supporting more organisations with diverse tooling.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-streamlined-document-uploads\">Streamlined document uploads<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Users can now upload policy drafts directly into the connected cloud storage (Google Drive, SharePoint, or OneDrive) from within ServiceNow. There is no need to navigate away from the platform to manage source documents. This improvement ensures that policies remain linked to their authoritative source and version-controlled throughout the policy lifecycle.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-more-control-over-policy-text-sync\">More control over policy text sync<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For large organisations with lengthy or complex policy documents, Yokohama introduces the option to disable the automatic synchronisation of policy text between ServiceNow and the linked document. This gives admins greater control over performance and content updates while maintaining traceability of source material.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\" id=\"h-risk-management\">Risk Management<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-composite-entity\">Composite Entity<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">ServiceNow GRC&#8217;s <strong>Composite Entities<\/strong>, introduced in the Yokohama release, significantly enhance the management of complex organisational structures and their associated risks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Composite Entities allow you to combine different organisational elements, like a specific department and a particular location, into a single entity. This enables a much more detailed and accurate risk and compliance analysis tailored to complex organisational&nbsp;structures.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8d39b2df wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-main-color has-secondary-background-color has-text-color has-background has-link-color has-base-font-size wp-elements-1 wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--small);padding-bottom:var(--wp--preset--spacing--small)\"><strong>Addressing complexity<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Modern organisations face intricate risks and compliance needs that often span multiple entities (e.g., a risk affecting a specific department within a particular location). Composite Entities address this by enabling risk and compliance management at the intersection of these multiple entity dimensions.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-main-color has-secondary-background-color has-text-color has-background has-link-color has-base-font-size wp-elements-2 wp-block-paragraph\" style=\"margin-right:0;margin-left:0;padding-top:var(--wp--preset--spacing--small);padding-bottom:var(--wp--preset--spacing--small)\"><strong>Multi-dimensional risk management<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This feature allows combining different organisational &#8220;dimensions&#8221; (like departments, locations, and processes) for a more granular and accurate view of risk, leading to more precise risk assessments and control implementations.&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Key benefits:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Enhanced granularity<\/strong> &#8211; Provides a more detailed understanding of risk exposure by considering combinations of entities.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Improved risk assessment<\/strong> &#8211; Enables more targeted and effective risk assessments by focusing on specific entity combinations.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Streamlined compliance<\/strong> &#8211; Facilitates compliance management across complex organisational structures by allowing policies and controls to be applied to combined entities.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Automated aggregation<\/strong> &#8211; Automatically aggregates risk and compliance data across related entity hierarchies, providing a consolidated view.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Better risk mapping <\/strong>&#8211; Empowers users to link relevant risks and controls to both single and composite entities for use in assessment projects.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Licensing: Composite Entities are part of the GRC: Advanced Risk application within ServiceNow.&nbsp;&nbsp;<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"658\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image10.png\" alt=\"\" class=\"wp-image-572801\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image10.png 975w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image10-300x202.png 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image10-768x518.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><figcaption class=\"wp-element-caption\">Source: ServiceNow<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-risk-assessment-project\">Risk Assessment Project<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In the ServiceNow Yokohama release, <strong>Risk Assessment Projects<\/strong> represent a significant evolution in how organisations approach risk evaluation. Here&#8217;s a breakdown of what that entails:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Core concept:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Structured risk evaluation<\/strong> &#8211; Risk Assessment Projects provide a structured framework for conducting comprehensive risk assessments. This allows organisations to move beyond ad-hoc evaluations and implement a more systematic approach. It is about creating a project around the risk assessment process, to better organise, and control the assessment.<\/li>\n\n\n\n<li><strong>Enhanced visibility<\/strong> &#8211; These projects aim to improve visibility into an organisation&#8217;s risk exposure, especially within the context of specific projects or initiatives. By integrating risk assessment into project management workflows, organisations can proactively identify and mitigate potential risks.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Integration<\/strong> &#8211; A key aspect of this enhancement is the integration of risk assessment with Project Portfolio Management (PPM). This allows for a more holistic view of risk across the organisation&#8217;s project portfolio.&nbsp;The Integration of Project portfolio management, and advanced risk, allows for better overall risk posture visibility.&nbsp;&nbsp;<\/li>\n\n\n\n<li>Key capabilities:\n<ul class=\"wp-block-list\">\n<li><strong>Reassessment<\/strong> &#8211; A key enhancement is the ability to reassess completed risk assessment projects. This allows organisations to re-evaluate risks based on new insights, changing conditions, or updated information.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Automated enhancements<\/strong> &#8211; The underlying risk engine has been enhanced to automate assessment responses and generate more meaningful risk scores, improving efficiency and accuracy.<\/li>\n\n\n\n<li><strong>Improved risk scoring<\/strong> &#8211; The system can generate more meaningful assessment scores, based on responses, and data types.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Risk Assessment Projects in the Yokohama release provide a more organised, integrated, and dynamic approach to risk management. This empowers organisations to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gain a clearer understanding of their risk landscape<\/li>\n\n\n\n<li>Make more informed decisions<\/li>\n\n\n\n<li>Improve their overall risk posture<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-ai-agents-for-integrated-risk-management-irm-with-issue-summarisation\">AI Agents for Integrated Risk Management (IRM) with Issue Summarisation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The &#8220;AI Agents for Integrated Risk Management (IRM) with Issue Summarisation&#8221; feature in the ServiceNow Yokohama release represents a significant step forward in leveraging generative AI to enhance GRC workflows. Here&#8217;s a breakdown of what it entails:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Generative AI integration<\/strong> &#8211; This feature incorporates generative AI capabilities directly into the IRM module, specifically focusing on streamlining issue management. It&#8217;s part of ServiceNow&#8217;s &#8220;Now Assist&#8221; family of AI-powered features.<\/li>\n\n\n\n<li><strong>Issue Summarisation<\/strong> &#8211; The primary function is to provide quick and concise summaries of complex issues within the IRM system. This helps GRC teams to rapidly grasp the key details of an issue without having to sift through extensive documentation.<\/li>\n\n\n\n<li><strong>Enhanced Issue Lifecycle Management<\/strong> &#8211; The AI agents aim to improve efficiency throughout the entire issue lifecycle, from initial identification to resolution. This includes:\n<ul class=\"wp-block-list\">\n<li>Accelerating the understanding of issue status<\/li>\n\n\n\n<li>Facilitating the alignment of actions and responses<\/li>\n\n\n\n<li>Enabling more informed decision-making<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--small);padding-bottom:var(--wp--preset--spacing--medium)\"><strong>Key benefits<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group alignfull feature-boxes has-global-padding is-layout-constrained wp-container-core-group-is-layout-d71ed286 wp-block-group-is-layout-constrained\" id=\"benefits\" style=\"margin-top:0px;padding-top:var(--wp--preset--spacing--small);padding-right:0;padding-bottom:var(--wp--preset--spacing--medium);padding-left:0\">\n<div class=\"wp-block-group alignwide is-vertical is-layout-flex wp-container-core-group-is-layout-b99ecfb1 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-4617f72f wp-block-columns-is-layout-flex\" style=\"margin-top:0px;margin-bottom:0px\">\n<div class=\"wp-block-column is-style-column-box-shadow has-border-color has-gray-light-border-color has-base-background-color has-background is-layout-flow wp-container-core-column-is-layout-79295932 wp-block-column-is-layout-flow\" style=\"border-width:1px;padding-top:var(--wp--preset--spacing--medium);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--medium);padding-left:var(--wp--preset--spacing--medium);box-shadow:var(--wp--preset--shadow--natural)\">\n<figure class=\"wp-block-image size-large is-resized is-style-default wp-duotone-red-devoteam\"><img decoding=\"async\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/gauge-max-sharp-light.svg\" alt=\"\" class=\"wp-image-243224\" style=\"object-fit:contain;width:40px;height:40px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-b56e0895 wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\" style=\"font-style:normal;font-weight:600\"><strong><strong><strong><strong>Increased efficiency<\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">Reduces the time spent on manually reviewing and summarising issue details.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-style-column-box-shadow has-border-color has-gray-light-border-color has-base-background-color has-background is-layout-flow wp-container-core-column-is-layout-79295932 wp-block-column-is-layout-flow\" style=\"border-width:1px;padding-top:var(--wp--preset--spacing--medium);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--medium);padding-left:var(--wp--preset--spacing--medium);box-shadow:var(--wp--preset--shadow--natural)\">\n<figure class=\"wp-block-image size-full is-resized is-style-default wp-duotone-red-devoteam\"><img decoding=\"async\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/head-side-brain-light-1.svg\" alt=\"\" class=\"wp-image-262447\" style=\"object-fit:contain;width:40px;height:40px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-b56e0895 wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\" style=\"font-style:normal;font-weight:600\"><strong><strong><strong><strong>Improved decision-making<\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">Provides quick access to critical information, enabling faster and more accurate decisions.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-style-column-box-shadow has-border-color has-gray-light-border-color has-base-background-color has-background is-layout-flow wp-container-core-column-is-layout-79295932 wp-block-column-is-layout-flow\" style=\"border-width:1px;padding-top:var(--wp--preset--spacing--medium);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--medium);padding-left:var(--wp--preset--spacing--medium);box-shadow:var(--wp--preset--shadow--natural)\">\n<figure class=\"wp-block-image size-large is-resized is-style-default wp-duotone-red-devoteam\"><img decoding=\"async\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/code-branch-light-1.svg\" alt=\"\" class=\"wp-image-263808\" style=\"object-fit:contain;width:40px;height:40px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-b56e0895 wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\" style=\"font-style:normal;font-weight:600\"><strong><strong><strong><strong>Streamlined workflows<\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">Simplifies and enhances the overall issue management process.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-style-column-box-shadow has-border-color has-gray-light-border-color has-base-background-color has-background is-layout-flow wp-container-core-column-is-layout-79295932 wp-block-column-is-layout-flow\" style=\"border-width:1px;padding-top:var(--wp--preset--spacing--medium);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--medium);padding-left:var(--wp--preset--spacing--medium);box-shadow:var(--wp--preset--shadow--natural)\">\n<figure class=\"wp-block-image size-large is-resized is-style-default wp-duotone-red-devoteam\"><img decoding=\"async\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/screwdriver-wrench-sharp-light-1.svg\" alt=\"\" class=\"wp-image-261647\" style=\"object-fit:contain;width:35px;height:40px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-b56e0895 wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\" style=\"font-style:normal;font-weight:600\"><strong>Better understanding of issues<\/strong><\/p>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">Allows users to quickly gain context and understanding of the issue at hand.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--large)\">AI Agents for Integrated Risk Management (IRM) with Issue Summarisation feature leverages AI to automate the process of summarising complex issue information, allowing GRC teams to focus on more strategic tasks. This leads to faster resolution times, and better overall risk management.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"512\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image2.png\" alt=\"\" class=\"wp-image-572901\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image2.png 998w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image2-300x154.png 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image2-768x394.png 768w\" sizes=\"auto, (max-width: 998px) 100vw, 998px\" \/><figcaption class=\"wp-element-caption\">Source: ServiceNow<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\" id=\"h-operational-resilience\">Operational Resilience<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-digital-resilience-incident-reporting-nbsp\">Digital resilience incident reporting&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A new feature coming with the Yokohama release as part of the Operational Resilience application enables reporting critical incidents to the regulator (relevant to DORA regulation). <a href=\"https:\/\/www.eiopa.europa.eu\/digital-operational-resilience-act-dora_en\" target=\"_blank\" rel=\"noreferrer noopener\">Digital Operational Resilience Act (DORA)<\/a> is a European Union regulation that is applicable from January 17, 2025. It enhances the ICT security of financial entities and it protects the financial sector from major digital disruptions.&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-center has-primary-color has-text-color has-link-color has-medium-small-font-size wp-elements-3 wp-block-paragraph\"><strong>5 pillars of DORA (Digital Operational Resilience Act)<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-c11f0293 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-main-color has-gray-light-background-color has-text-color has-background has-link-color wp-elements-4 is-layout-flow wp-block-column-is-layout-flow\" style=\"font-style:normal;font-weight:400\">\n<p class=\"has-text-align-center has-main-color has-text-color has-background has-link-color wp-elements-5 wp-block-paragraph\" style=\"background-color:#fddade;padding-top:40px;padding-right:var(--wp--preset--spacing--small);padding-bottom:40px;padding-left:var(--wp--preset--spacing--small);font-style:normal;font-weight:500\">ICT Risk Management<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-main-color has-gray-light-background-color has-text-color has-background has-link-color wp-elements-6 is-layout-flow wp-block-column-is-layout-flow\" style=\"font-style:normal;font-weight:400\">\n<p class=\"has-text-align-center has-main-color has-text-color has-background has-link-color wp-elements-7 wp-block-paragraph\" style=\"background-color:#fddade;padding-top:28px;padding-right:var(--wp--preset--spacing--small);padding-bottom:28px;padding-left:var(--wp--preset--spacing--small);font-style:normal;font-weight:500\">ICT Incident Reporting (covered here)<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-main-color has-gray-light-background-color has-text-color has-background has-link-color wp-elements-8 is-layout-flow wp-block-column-is-layout-flow\" style=\"font-style:normal;font-weight:400\">\n<p class=\"has-text-align-center has-main-color has-text-color has-background has-link-color wp-elements-9 wp-block-paragraph\" style=\"background-color:#fddade;padding-top:28px;padding-right:var(--wp--preset--spacing--small);padding-bottom:28px;padding-left:var(--wp--preset--spacing--small);font-style:normal;font-weight:500\">ICT Third-Party Risk<br>Management<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-main-color has-gray-light-background-color has-text-color has-background has-link-color wp-elements-10 is-layout-flow wp-block-column-is-layout-flow\" style=\"font-style:normal;font-weight:400\">\n<p class=\"has-text-align-center has-main-color has-text-color has-background has-link-color wp-elements-11 wp-block-paragraph\" style=\"background-color:#fddade;padding-top:28px;padding-right:var(--wp--preset--spacing--small);padding-bottom:28px;padding-left:var(--wp--preset--spacing--small);font-style:normal;font-weight:500\">Information and Intelligence Sharing<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-main-color has-gray-light-background-color has-text-color has-background has-link-color wp-elements-12 is-layout-flow wp-block-column-is-layout-flow\" style=\"font-style:normal;font-weight:400\">\n<p class=\"has-text-align-center has-main-color has-text-color has-background has-link-color wp-elements-13 wp-block-paragraph\" style=\"background-color:#fddade;padding-top:var(--wp--preset--spacing--small);padding-right:var(--wp--preset--spacing--x-small);padding-bottom:var(--wp--preset--spacing--small);padding-left:var(--wp--preset--spacing--x-small);font-style:normal;font-weight:500\">Digital Operational Resilience testing (Operational vulnerabilities)<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Users of the Operational Resilience Workspace can report ICT-related incidents to regulators using the Digital resilience incident reporting module (DRIR). To ensure adherence to regulatory standards, the DRIR application integrates with Incident Management and Security Incident Response. When a critical Digital Resilience Incident (DRI) is detected and recorded within those applications, a corresponding reporting case is automatically generated or updated. The report is generated in the specified format and shared with regulators.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Example of incident assessment<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"783\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image9-1024x783.png\" alt=\"\" class=\"wp-image-572776\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image9-1024x783.png 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image9-300x229.png 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image9-768x587.png 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image9.png 1375w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--medium)\">You can generate an initial report in Excel format within 24 hours, an intermediate report within 72 hours, and a final report within 1 month.&nbsp; The exported file includes tabs for each section of the questionnaire with questions and responses.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"310\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image5-1024x310.png\" alt=\"\" class=\"wp-image-572976\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image5-1024x310.png 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image5-300x91.png 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image5-768x232.png 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image5.png 1312w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Incident workflow:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\" style=\"margin-bottom:var(--wp--preset--spacing--x-small)\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"132\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/Workflow-graphic.png\" alt=\"\" class=\"wp-image-573200\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/Workflow-graphic.png 960w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/Workflow-graphic-300x41.png 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/Workflow-graphic-768x106.png 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Key features of DRIR:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Creates reporting cases automatically<\/li>\n\n\n\n<li>Initiates a structured assessment process&nbsp;<\/li>\n\n\n\n<li>Uses automated reporting workflow to generate reports<\/li>\n\n\n\n<li>Exports incident reports in the format specified by regulatory authorities<\/li>\n\n\n\n<li>Integration with Incident Management or Security Incident Response<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Financial entities can report critical ICT incidents to regulators through Digital resilience incident reporting, adhering to the DORA. This helps protect the stability of the financial sector from major digital disruptions by enhancing ICT security.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Licensing:&nbsp;IRM Professional, IRM Enterprise, plugin: Digital Resilience Incident Reporting and GRC: Operational Resilience application.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\" id=\"h-third-party-risk-management-nbsp\">Third-Party Risk Management&nbsp;<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-third-party-questionnaire-responses-via-excel\">Third-party questionnaire responses via Excel<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Yokohama release introduces a significant enhancement to the Third-party portal with the addition of an import of completed third-party questionnaires. This new feature allows third parties to respond to risk assessment questionnaires by utilising an Excel template. This provides an alternative method for external users to provide the necessary information, potentially making the process more convenient and accessible for a wider range of individuals.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Third-party or internal users can download the assessment as a pre-formatted Excel template directly from the portal or workspace. They can then complete the questionnaire offline and upload it back.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>No impact on the license (available for all plans).<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"621\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image11-1024x621.png\" alt=\"\" class=\"wp-image-572826\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image11-1024x621.png 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image11-300x182.png 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image11-768x466.png 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image11.png 1302w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Source: ServiceNow<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-tprm-personalised-dashboards-enhanced-data-exploration-and-analysis\">TPRM personalised dashboards: enhanced data exploration and analysis<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A key enhancement in the Yokohama release is the introduction of personalised dashboards for users providing dedicated spaces for exploring and analysing TPRM data. This allows individuals responsible for overseeing and evaluating third-party risks to gain a clearer understanding of their data landscape.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Furthermore, the new functionality extends beyond pre-built dashboards. Users with specific roles are now empowered to create and share their own dashboards and reports. This capability for customisation allows users to tailor their analytical views to focus on the metrics and key performance indicators that are most relevant to their specific responsibilities and the unique risk profiles of their third-party portfolio. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The ability to modify report layouts, widgets, and underlying data views provides a significant degree of flexibility, enabling a more personalised and effective approach to risk monitoring and decision-making. This shift towards user-driven analytics signifies a move towards making data more accessible and actionable for those directly involved in managing third-party risks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>No impact on the license (available for all plans).<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"586\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image6-1024x586.png\" alt=\"\" class=\"wp-image-573001\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image6-1024x586.png 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image6-300x172.png 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image6-768x439.png 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image6-1536x879.png 1536w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image6.png 1793w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Source: ServiceNow<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"501\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image8-1024x501.png\" alt=\"\" class=\"wp-image-572751\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image8-1024x501.png 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image8-300x147.png 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image8-768x376.png 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image8-1536x751.png 1536w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image8.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Source: ServiceNow<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\" id=\"h-bcm\"><strong>BCM<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-smart-assessments-for-business-impact-analysis-bia-templates-nbsp\">Smart Assessments for Business Impact Analysis (BIA) templates&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">SN made significant updates to Business Continuity Management. Once again, SN has integrated the Smart Assessment Engine capabilities into BCM so customers can more easily update and assess their business impact analysis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The system allows you to configure various categories and risk impact levels, automatically assigning a single, consolidated value. You can easily create and distribute questionnaires to specific individuals. Leveraging the Smart Assessment Engine, this functionality streamlines Business Impact Analysis through enhanced automation and a refined user experience.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Leverage Smart Assessments capabilities, copy templates, prefill answers, scoring functions, filtering, etc. within BIA templates.<\/li>\n\n\n\n<li>Configure logic to calculate the RTO, RPO, Recovery Tier, CIA values based on the BIA responses.<\/li>\n\n\n\n<li>Enhanced user experience for building BIAs to address varied continuity requirements.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"475\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image1-1024x475.png\" alt=\"\" class=\"wp-image-572876\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image1-1024x475.png 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image1-300x139.png 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image1-768x356.png 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image1.png 1140w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Source: ServiceNow<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Generation of BIA reports to see how value was calculated for impact analysis and review what-if scenarios. Translation of impact into values to generate complex what-if scenarios\u200b for further analysis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Licensing:&nbsp;BCM Standard or Professional<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\" id=\"h-esgm\">ESGM<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-esg-forecast-planning-amp-analysis-nbsp\">ESG forecast planning &amp; analysis&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">One of the major updates is ESG forecast and planning analysis. This feature gives organisations the ability to create multiple what-if scenarios or models using different inputs to see the impact on the business.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ESG managers can change a factor or calculation for emissions and quickly see how it affects different scenarios going forward. Predefined models help forecast these future scenarios and metrics so teams can better understand the impact on ESG initiatives.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">How does it work in practice? First of all, create multiple what-if scenarios to model potential future change and then compare future impacts by creating multiple what-if scenarios:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Enables comparisons of multiple what if analyses, showing how different inputs affect outcomes over different time periods.<\/li>\n\n\n\n<li>Ability to adjust variables (e.g., energy consumption, emission factors) to assess potential changes and impact.<\/li>\n\n\n\n<li>Provides pre-defined models to forecast data for metrics analysis.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"548\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image4-1024x548.png\" alt=\"\" class=\"wp-image-572951\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image4-1024x548.png 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image4-300x160.png 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image4-768x411.png 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/image4.png 1090w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Source: ServiceNow<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The usage of pre-defined models to forecast different future scenarios and metrics will allow you to better understand the impact of change on ESG initiatives.&nbsp;Customers can adjust their specific variables, like energy consumption and emission factors, and then assess potential changes over time to make better decisions about future investments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Licensing:&nbsp;Standard<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-conclusion\">Conclusion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In conclusion, the ServiceNow Yokohama release represents a substantial advancement in AI-powered risk management. Key enhancements across the IRM suite, including AI-driven issue summarisation, streamlined assessment template building, and the introduction of Composite Entities, offer powerful tools to optimise risk and compliance programs across the whole organisation. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The improvements to automation, workflow integration, and reporting capabilities will empower your teams to operate more efficiently, gain deeper insights into the risk posture, and make more informed decisions.  By leveraging these features, you can not only mitigate risks more effectively but also drive greater business resilience and achieve a stronger overall governance framework.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ServiceNow&#8217;s latest release Yokohama is here. In this article, you will learn about the key features in the ServiceNow IRM portfolio which will bring the most business value to your organisation. Smart Assessments The Yokohama release introduces a significant leap in the configuration and automation capabilities of Smart Assessments. Built into the newly enhanced Assessment [&hellip;]<\/p>\n","protected":false},"featured_media":577229,"template":"","categories":[2245,1634],"tags":[],"industry":[],"class_list":["post-577784","expert-view","type-expert-view","status-publish","has-post-thumbnail","hentry","category-governance-risk-and-compliance-workflows-lu","category-servicenow"],"acf":[],"cards":"\n\t<div class=\"single-post-card\">\n\n\t\t<figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/devoteam.info\/lu\/expert-view\/ai-powered-risk-management-servicenow-yokohamas-latest-irm-features\/\" target=\"_self\" ><img width=\"1920\" height=\"1080\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/Yokohama-IRM-features.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"AI-powered Risk Management: ServiceNow Yokohama&#8217;s latest IRM features\" style=\"aspect-ratio:4\/3;width:100%;object-fit:cover;\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/Yokohama-IRM-features.jpg 1920w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/Yokohama-IRM-features-300x169.jpg 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/Yokohama-IRM-features-1024x576.jpg 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/Yokohama-IRM-features-768x432.jpg 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/04\/Yokohama-IRM-features-1536x864.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/a><\/figure>\n\n\t\t\n\t\t<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-43282307 wp-block-group-is-layout-flex\">\n\t<p style=\"font-style:normal;font-weight:700\" class=\"has-link-color wp-elements-22 wp-block-lp-post-type has-text-color has-primary-color has-small-font-size\">Expert View<\/p>\n\n\t\t\n\t\t<h3 style=\"font-style:normal;font-weight:400\" class=\"wp-block-post-title has-base-font-size\"><a href=\"https:\/\/devoteam.info\/lu\/expert-view\/ai-powered-risk-management-servicenow-yokohamas-latest-irm-features\/\" target=\"_self\" >AI-powered Risk Management: ServiceNow Yokohama&#8217;s latest IRM features<\/a><\/h3><\/div>\n\t\t\n\t<\/div>\n\n","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AI-powered Risk Management: ServiceNow Yokohama&#039;s latest IRM features | Devoteam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/devoteam.info\/lu\/expert-view\/ai-powered-risk-management-servicenow-yokohamas-latest-irm-features\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI-powered Risk Management: ServiceNow Yokohama&#039;s latest IRM features\" \/>\n<meta property=\"og:description\" content=\"ServiceNow&#8217;s latest release Yokohama is here. 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