{"id":494375,"date":"2024-03-07T02:28:00","date_gmt":"2024-03-07T01:28:00","guid":{"rendered":"https:\/\/www.devoteam.com\/success-story\/bpce-embarks-on-broad-rpa-adoption-for-operational-excellence\/"},"modified":"2024-03-07T02:28:00","modified_gmt":"2024-03-07T02:28:00","slug":"bpce-embarks-on-broad-rpa-adoption-for-operational-excellence","status":"publish","type":"success-story","link":"https:\/\/devoteam.info\/me\/success-story\/bpce-embarks-on-broad-rpa-adoption-for-operational-excellence\/","title":{"rendered":"BPCE Embarks on Broad RPA Adoption for Operational Excellence"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Who is the organisation and what\u2019s its context?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The organisation is a leading national banking institution, grouping together two distinct brands, which implies two independent branch networks divided by region and two different ways of working (processes, tools, solutions, customer approach, etc.). Given the group\u2019s complex ecosystem (different networks, different IS, different structural organisation, etc.), it was difficult to gather automation requirements and share them on a national scale. The need to increase agility and efficiency, particularly in terms of process automation, eventually became one of the key projects in the organisation\u2019s long-term strategy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What needs did the organisation face at the time?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">While a few automation projects had already been initiated in-house on an ad hoc basis, the organisation wanted more global and systemic support in a more comprehensive strategy of acculturation to RPA, detection of opportunities through automation, better communication within and between networks, and faster decision-making.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What was the turning point where the organisation had no choice but to adapt its strategy?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The need to follow and implement an efficient methodology to accelerate the deployment of RPA within business units was the decisive criterion in this large-scale project: prioritisation of topics, identification of projects, calculating project profitability (not calculating gains), addition of tools, eligibility and prioritisation matrices, etc.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Which factors played an important role in the decision to generate a RPA strategy?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Federating all teams for global automation was the overriding objective. Success factors for the RPA project included the following: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Boost operational performance:<\/strong> harmonise and optimise business processes, promote convergence establishments<\/li>\n\n\n\n<li><strong>Reduce operational risks:<\/strong> avoid manual errors and strengthen communication throughout the teams <\/li>\n\n\n\n<li><strong>Reinforce employee experience:<\/strong> refocusing staff on more high-value tasks and projects<\/li>\n\n\n\n<li><strong>Increase client quality: <\/strong>generate quality sales time and focus on the customer at the heart of the business<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group alignfull feature-boxes has-base-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-033faf9f wp-block-group-is-layout-constrained\" style=\"margin-top:0px;padding-top:var(--wp--preset--spacing--small);padding-right:0;padding-bottom:var(--wp--preset--spacing--small);padding-left:0\">\n<div class=\"wp-block-group alignwide is-vertical is-layout-flex wp-container-core-group-is-layout-b99ecfb1 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-text-align-left\">The better change<\/h2>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-e3ca69fe wp-block-columns-is-layout-flex\" style=\"margin-top:0px;margin-bottom:0px\">\n<div class=\"wp-block-column is-style-column-box-shadow has-border-color has-base-background-color has-background is-layout-flow wp-container-core-column-is-layout-413fa631 wp-block-column-is-layout-flow\" style=\"border-color:#e3e3ea;border-width:1px;padding-top:var(--wp--preset--spacing--medium);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--medium);padding-left:var(--wp--preset--spacing--medium)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-b56e0895 wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized is-style-default wp-duotone-red-devoteam\"><img loading=\"lazy\" decoding=\"async\" width=\"448\" height=\"512\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/09\/square-check-light.svg\" alt=\"\" class=\"wp-image-5459\" style=\"width:35px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-style:normal;font-weight:600\">Average bot success rate assessed at 96%<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-style-column-box-shadow has-border-color has-base-background-color has-background is-layout-flow wp-container-core-column-is-layout-413fa631 wp-block-column-is-layout-flow\" style=\"border-color:#e3e3ea;border-width:1px;padding-top:var(--wp--preset--spacing--medium);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--medium);padding-left:var(--wp--preset--spacing--medium)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-b56e0895 wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized is-style-default wp-duotone-red-devoteam\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"512\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/09\/euro-sign-light.svg\" alt=\"\" class=\"wp-image-5429\" style=\"width:35px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-style:normal;font-weight:600\">Cost reduction by limiting subcontracting, with a few hundreds bots in action in 5 years<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-style-column-box-shadow has-border-color has-base-background-color has-background is-layout-flow wp-container-core-column-is-layout-413fa631 wp-block-column-is-layout-flow\" style=\"border-color:#e3e3ea;border-width:1px;padding-top:var(--wp--preset--spacing--medium);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--medium);padding-left:var(--wp--preset--spacing--medium)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-b56e0895 wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized is-style-default wp-duotone-red-devoteam\"><img decoding=\"async\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/09\/wand-magic-sparkles-light.svg\" alt=\"\" class=\"wp-image-5471\" style=\"width:35px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-style:normal;font-weight:600\">Implementation of an efficient RPA methodology, freeing up several thousand days<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-column-box-shadow has-gray-light-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a9070b44 wp-block-group-is-layout-constrained\" style=\"border-radius:5px;padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large)\">\n<figure class=\"wp-block-image size-large is-resized wp-duotone-red-devoteam\"><img decoding=\"async\" src=\"https:\/\/devoteam.lepulsar.dev\/wp-content\/themes\/lsac-devoteam\/patterns\/images\/citation-a-droite.svg\" alt=\"\" class=\"wp-image-261\" style=\"width:28px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">We managed to federate a community of referents and experts in the UiPath RPA solution within the group\u2019s businesses, share best practices, accelerate the time-to-market of automation projects, and really benefit from rapid ROI.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-gray-color has-alpha-channel-opacity has-gray-background-color has-background is-style-separator-dotted is-style-default\" style=\"margin-top:var(--wp--preset--spacing--medium);margin-bottom:var(--wp--preset--spacing--medium)\"\/>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-fe6f0742 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-0f66ae2b wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\" style=\"font-style:normal;font-weight:500\">Jean-Marc Perez<br>Director of the New Virtual Assistant Program from Nov 2018 to June 2023<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull has-parallax\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--xxx-large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--xxx-large);padding-left:var(--wp--preset--spacing--large)\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-main-background-color has-background-dim-70 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-7229 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/devoteam.info\/wp-content\/uploads\/2024\/05\/Surfer-001-copy.jpg)\"><\/div><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-container-core-cover-is-layout-ea3f966a wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-d064aeaa wp-block-columns-is-layout-flex\" style=\"border-style:none;border-width:0px\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<h2 class=\"wp-block-heading\" id=\"h-your-success-starts-here\"><strong>Your Success Starts Here<\/strong><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"border-left-color:var(--wp--preset--color--base);border-left-style:solid;border-left-width:2px;padding-right:var(--wp--preset--spacing--small);padding-left:var(--wp--preset--spacing--x-large);flex-basis:70%\">\n<div class=\"wp-block-group is-style-default has-global-padding is-layout-constrained wp-container-core-group-is-layout-9819b1f7 wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--x-small)\">\n<p class=\"has-medium-font-size wp-block-paragraph\">Partner with Devoteam to leverage award-winning tech expertise, agile execution, and a culture of continuous learning.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/devoteam.info\/get-in-touch\/\">Get in touch<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>How to become more agile and efficient through RPA<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[910,2377],"tags":[],"industry":[2423],"class_list":["post-494375","success-story","type-success-story","status-publish","hentry","category-ai-me","category-business-platforms-me","industry-financial-services-me"],"acf":[],"cards":"\n\t<div class=\"single-post-card\">\n\n\t\t\n\n\t\t\n\t\t<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-43282307 wp-block-group-is-layout-flex\">\n\t<p style=\"font-style:normal;font-weight:700\" class=\"has-link-color wp-elements-1 wp-block-lp-post-type has-text-color has-primary-color has-small-font-size\">Success story<\/p>\n\n\t\t\n\t\t<h3 style=\"font-style:normal;font-weight:400\" class=\"wp-block-post-title has-base-font-size\"><a href=\"https:\/\/devoteam.info\/me\/success-story\/bpce-embarks-on-broad-rpa-adoption-for-operational-excellence\/\" target=\"_self\" >BPCE Embarks on Broad RPA Adoption for Operational Excellence<\/a><\/h3><\/div>\n\t\t\n\t<\/div>\n\n","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>BPCE Embarks on Broad RPA Adoption for Operational Excellence | Devoteam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/devoteam.info\/me\/success-story\/bpce-embarks-on-broad-rpa-adoption-for-operational-excellence\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BPCE Embarks on Broad RPA Adoption for Operational Excellence\" \/>\n<meta property=\"og:description\" content=\"How to become more agile and efficient through RPA\" \/>\n<meta property=\"og:url\" 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