{"id":499058,"date":"2021-04-22T15:27:22","date_gmt":"2021-04-22T13:27:22","guid":{"rendered":"https:\/\/www.devoteam.com\/success-story\/creating-better-customer-relations-through-award-winning-website\/"},"modified":"2021-04-22T15:27:22","modified_gmt":"2021-04-22T13:27:22","slug":"creating-better-customer-relations-through-award-winning-website","status":"publish","type":"success-story","link":"https:\/\/devoteam.info\/me\/success-story\/creating-better-customer-relations-through-award-winning-website\/","title":{"rendered":"Creating better customer relations through award-winning website"},"content":{"rendered":"\n\t<div class=\"align wp-block-acf-snapshot\">\n\n\t\n\t<h3 class=\"wp-block-heading\">The snapshot<\/h3><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8d39b2df wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"snapshot\"><div class=\"number\"><span>1<\/span><\/div><p>Redesigning website to closely represent new brand identity<\/p><\/div><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"snapshot\"><div class=\"number\"><span>2<\/span><\/div><p>Improving customer experiences through operational excellence<\/p><\/div><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"snapshot\"><div class=\"number\"><span>3<\/span><\/div><p>Improving digital presence through continuous innovation over 6 months<\/p><\/div><\/div><\/div>\n\t\n\t<\/div>\n\n\n\n\n<h2 class=\"wp-block-heading\">The challenge<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Amoreiras Shopping Center which first opened its doors in 1985 is one of the most iconic commercial spaces in Portugal. With time many others cropped up, mostly focusing on the commercial aspect of retail.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Understanding the need to meet customers on a more personal level, this shopping center decided to go through a website transformation. Staying true to their brand identity by cutting the noise and adding touches like responsive design that were needed to move forward.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The solution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Creative Tech team took charge of this project, presenting a graphic proposal of the new and improved homepage. The rest of the website would follow suit. Developed in WordPress, using the WPML plugin, a second language (English) was added to be more inclusive of all visitors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What transpired was a clean and responsive website that was not only authentic to the new image of the Amoreiras Shopping Center but also allows for regular updates on content to promote upcoming events and features.<\/p>\n\n\n\n\t<div class=\"align wp-block-acf-icons-half-circle\">\n\n\t\n\t<h3 class=\"wp-block-heading\">The better change<\/h3><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8d39b2df wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"snapshot\"><div class=\"picto\"><i class=\"fal fa-handshake-alt fa-3x\" aria-hidden=\"true\"><\/i><\/div><p>A freshly redesigned website to keep up with branding changes<\/p><\/div><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"snapshot\"><div class=\"picto\"><i class=\"fal fa-lightbulb-on fa-3x\" aria-hidden=\"true\"><\/i><\/div><p>Through a platform that engages with customers while moving away from commercial-centered competitors<\/p><\/div><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"snapshot\"><div class=\"picto\"><i class=\"fal fa-medal fa-3x\" aria-hidden=\"true\"><\/i><\/div><p>Resulting in Pr\u00e9mio Lus\u00f3fono de Criatividade (Lusophone Award for Creativity)<\/p><\/div><\/div><\/div>\n\t\n\t<\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The challenge The Amoreiras Shopping Center which first opened its doors in 1985 is one of the most iconic commercial spaces in Portugal. With time many others cropped up, mostly focusing on the commercial aspect of retail. Understanding the need to meet customers on a more personal level, this shopping center decided to go through [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[],"tags":[3007,3306],"industry":[],"class_list":["post-499058","success-story","type-success-story","status-publish","hentry","tag-cloud-native-app-development-me","tag-retails-logistics-me"],"acf":[],"cards":"\n\t<div class=\"single-post-card\">\n\n\t\t\n\n\t\t\n\t\t<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-43282307 wp-block-group-is-layout-flex\">\n\t<p style=\"font-style:normal;font-weight:700\" class=\"has-link-color wp-elements-1 wp-block-lp-post-type has-text-color has-primary-color has-small-font-size\">Success story<\/p>\n\n\t\t\n\t\t<h3 style=\"font-style:normal;font-weight:400\" class=\"wp-block-post-title has-base-font-size\"><a href=\"https:\/\/devoteam.info\/me\/success-story\/creating-better-customer-relations-through-award-winning-website\/\" target=\"_self\" >Creating better customer relations through award-winning website<\/a><\/h3><\/div>\n\t\t\n\t<\/div>\n\n","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Creating better customer relations through award-winning website | Devoteam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/devoteam.info\/me\/success-story\/creating-better-customer-relations-through-award-winning-website\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Creating better customer relations through award-winning website\" \/>\n<meta property=\"og:description\" content=\"The challenge The Amoreiras Shopping Center which first opened its doors in 1985 is one of the most iconic commercial spaces in Portugal. With time many others cropped up, mostly focusing on the commercial aspect of retail. 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