{"id":443558,"date":"2021-04-26T08:29:46","date_gmt":"2021-04-26T06:29:46","guid":{"rendered":"https:\/\/www.devoteam.com\/success-story\/exploring-unlimited-possibilites-by-adopting-a-new-crm\/"},"modified":"2025-01-21T15:41:46","modified_gmt":"2025-01-21T14:41:46","slug":"exploring-unlimited-possibilites-by-adopting-a-new-crm","status":"publish","type":"success-story","link":"https:\/\/devoteam.info\/no\/success-story\/exploring-unlimited-possibilites-by-adopting-a-new-crm\/","title":{"rendered":"Exploring unlimited possibilites by adopting a new CRM"},"content":{"rendered":"\n\t<div class=\"align wp-block-acf-snapshot\">\n\n\t\n\t<h3 class=\"wp-block-heading\">The snapshot<\/h3><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8d39b2df wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"snapshot\"><div class=\"number\"><span>1<\/span><\/div><p>Increased growth with a more targeted approach to their market<\/p><\/div><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"snapshot\"><div class=\"number\"><span>2<\/span><\/div><p>Streamlined operational efficiency thanks to Sales Cloud state-of-the-art CRM<\/p><\/div><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"snapshot\"><div class=\"number\"><span>3<\/span><\/div><p>Integration of a new CRM for more than 3,000 users in 9 months in 60 countries with 71% correct dataset allowing for impactful progress<\/p><\/div><\/div><\/div>\n\t\n\t<\/div>\n\n\n\n\n<h2 class=\"wp-block-heading\">The challenge<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">With more than 420,000 employees around the globe, the client operates across 64 countries. The existing CRM system proved ineffective with only 50% of users logging-in less than once a month. On top of that, prospect and client data were not recorded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The client turned to us with the need to gain higher commercial efficiency within a period of nine months. The answer came with the implementation of a new CRM. The solution would use the same functionalities as the current system but optimize business processes in the CRM.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The solution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">With our extensive experience, we were able to determine various issues and streamline this ambitious project in a short period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Within just nine months, the new CRM Salesforce was functioning in almost 60 countries, reaching and embedding more than 3,000 users.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Using tools like AI, users interact through a gaming-like experience that allows managers to track performance indicators as well as identify pain points. The new CRM now has a 71% correct dataset, allowing thousands of users worldwide to kickstart growth.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This all came together through strong company values which are geared towards improving the quality of life of the people the client serves. Devoteam also paid particular interest to the client\u2019s needs, challenging previous ideas for better outcomes and pivoting quickly when needed to gain the best results.<\/p>\n\n\n\n\t<div class=\"align wp-block-acf-icons-half-circle\">\n\n\t\n\t<h3 class=\"wp-block-heading\">The better change<\/h3><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8d39b2df wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"snapshot\"><div class=\"picto\"><i class=\"fal fa-rocket-launch fa-3x\" aria-hidden=\"true\"><\/i><\/div><p>With the integration of a new CRM within just nine months <\/p><\/div><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"snapshot\"><div class=\"picto\"><i class=\"fal fa-analytics fa-3x\" aria-hidden=\"true\"><\/i><\/div><p>Establishing a functional testing and data migration strategy<\/p><\/div><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"snapshot\"><div class=\"picto\"><i class=\"fal fa-users fa-3x\" aria-hidden=\"true\"><\/i><\/div><p>Improving user experience and operational efficiency<\/p><\/div><\/div><\/div>\n\t\n\t<\/div>\n\n\n\n\n\t<div class=\"align wp-block-acf-quote\">\n\n\t\n\t<figure class=\"text-center\"><blockquote class=\"blockquote\"><svg width=\"49\" height=\"38\" viewBox=\"0 0 49 38\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M42.875 0C44.4995 0 46.0574 0.652728 47.206 1.81459C48.3547 2.97645 49 4.55228 49 6.1954V15.4885C49 17.1316 48.3547 18.7075 47.206 19.8693C46.0574 21.0312 44.4995 21.6839 42.875 21.6839H33.6875C33.6875 24.1486 34.6555 26.5123 36.3785 28.2551C38.1014 29.9979 40.4383 30.977 42.875 30.977H45.9375C46.7497 30.977 47.5287 31.3034 48.103 31.8843C48.6773 32.4652 49 33.2532 49 34.0747C49 34.8963 48.6773 35.6842 48.103 36.2651C47.5287 36.8461 46.7497 37.1724 45.9375 37.1724H42.875C38.8139 37.1724 34.9191 35.5406 32.0474 32.6359C29.1758 29.7313 27.5625 25.7917 27.5625 21.6839V6.1954C27.5625 4.55228 28.2078 2.97645 29.3565 1.81459C30.5051 0.652728 32.063 0 33.6875 0H42.875ZM15.3125 0C16.937 0 18.4949 0.652728 19.6435 1.81459C20.7922 2.97645 21.4375 4.55228 21.4375 6.1954V15.4885C21.4375 17.1316 20.7922 18.7075 19.6435 19.8693C18.4949 21.0312 16.937 21.6839 15.3125 21.6839H6.125C6.125 24.1486 7.09296 26.5123 8.81596 28.2551C10.5389 29.9979 12.8758 30.977 15.3125 30.977H18.375C19.1872 30.977 19.9662 31.3034 20.5405 31.8843C21.1148 32.4652 21.4375 33.2532 21.4375 34.0747C21.4375 34.8963 21.1148 35.6842 20.5405 36.2651C19.9662 36.8461 19.1872 37.1724 18.375 37.1724H15.3125C11.2514 37.1724 7.35658 35.5406 4.48493 32.6359C1.61328 29.7313 0 25.7917 0 21.6839V6.1954C0 4.55228 0.645313 2.97645 1.79397 1.81459C2.94263 0.652728 4.50055 0 6.125 0H15.3125Z\" fill=\"#3C3C3A\"\/>\n<\/svg><p>I\u2019ve already made dozens of CRM projects in my career, but this one is a project I\u2019m really, really proud of!<\/p><\/blockquote><figcaption class=\"blockquote-footer\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-8d39b2df wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-6fa7971b wp-block-group-is-layout-flex\">\n\t<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:500\">Principal<\/p>\n\t<\/div>\n<\/div>\n<\/figcaption><\/figure>\n\t\n\t<\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The challenge With more than 420,000 employees around the globe, the client operates across 64 countries. The existing CRM system proved ineffective with only 50% of users logging-in less than once a month. On top of that, prospect and client data were not recorded. The client turned to us with the need to gain higher [&hellip;]<\/p>\n","protected":false},"featured_media":443559,"template":"","categories":[1742,1740],"tags":[765,769,774,817],"industry":[],"class_list":["post-443558","success-story","type-success-story","status-publish","has-post-thumbnail","hentry","category-cloud-native-arkitektur-no","category-forretningsplattformer","tag-business-platforms","tag-cloud-native-architecture","tag-retails-logistics","tag-salesforce"],"acf":[],"cards":"\n\t<div class=\"single-post-card\">\n\n\t\t<figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/devoteam.info\/no\/success-story\/exploring-unlimited-possibilites-by-adopting-a-new-crm\/\" target=\"_self\" ><img width=\"1920\" height=\"1440\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/FB2-6.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Exploring unlimited possibilites by adopting a new CRM\" style=\"aspect-ratio:4\/3;width:100%;object-fit:cover;\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/FB2-6.jpg 1920w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/FB2-6-300x225.jpg 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/FB2-6-1024x768.jpg 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/FB2-6-768x576.jpg 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/FB2-6-1536x1152.jpg 1536w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/FB2-6-2048x1536.jpg 2048w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/a><\/figure>\n\n\t\t\n\t\t<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-43282307 wp-block-group-is-layout-flex\">\n\t<p style=\"font-style:normal;font-weight:700\" class=\"has-link-color wp-elements-1 wp-block-lp-post-type has-text-color has-primary-color has-small-font-size\">Suksesshistorie<\/p>\n\n\t\t\n\t\t<h3 style=\"font-style:normal;font-weight:400\" class=\"wp-block-post-title has-base-font-size\"><a href=\"https:\/\/devoteam.info\/no\/success-story\/exploring-unlimited-possibilites-by-adopting-a-new-crm\/\" target=\"_self\" >Exploring unlimited possibilites by adopting a new CRM<\/a><\/h3><\/div>\n\t\t\n\t<\/div>\n\n","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Exploring unlimited possibilites by adopting a new CRM | Devoteam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/devoteam.info\/no\/success-story\/exploring-unlimited-possibilites-by-adopting-a-new-crm\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Exploring unlimited possibilites by adopting a new CRM\" \/>\n<meta property=\"og:description\" content=\"The challenge With more than 420,000 employees around the globe, the client operates across 64 countries. 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