{"id":80131,"date":"2024-09-19T13:54:44","date_gmt":"2024-09-19T11:54:44","guid":{"rendered":"https:\/\/www.devoteam.com\/servicenu\/teknikens-arbetsfloden\/"},"modified":"2025-06-12T14:38:08","modified_gmt":"2025-06-12T12:38:08","slug":"technology-workflows","status":"publish","type":"page","link":"https:\/\/devoteam.info\/se\/servicenow\/technology-workflows\/","title":{"rendered":"Technology workflows"},"content":{"rendered":"\n
\"ServiceNow<\/span>
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\n\t<\/span>\n\tDevoteam<\/span><\/a><\/span><\/span>Insikter och perspektiv<\/span><\/a><\/span><\/div>\n\n\n\n

ServiceNow Technology workflows<\/p>\n\n\n\n

Snabb och standardiserad –
er nya Enterprise IT<\/h1>\n\n\n\n
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Den digitala transformationen vi har pratat om i \u00e5ratal har skett \u00f6ver en natt. Att v\u00e4lja r\u00e4tt teknik \u00e4r avg\u00f6rande f\u00f6r er framg\u00e5ng. Enterprise IT snabbar p\u00e5 f\u00f6rb\u00e4ttringar inom er drift av IT-tj\u00e4nster, medarbetarnas produktivitet och kundresor.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\"ServiceNow-partnerm\u00e4rken\"<\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Effektivisering av tj\u00e4nster och drift \u00e4r centralt i alla digitala transformationer<\/h2>\n\n\n\n

Uppt\u00e4ck Enterprise IT som m\u00f6ter era utmaningar och framtidss\u00e4krar er verksamhet.<\/p>\n\n\n\n

Att m\u00f6ta era IT-utmaningar inneb\u00e4r att effektivisera arbetsfl\u00f6den, f\u00f6renkla transformationer, optimera drift av IT-tj\u00e4nster, st\u00e4rka systems\u00e4kerheten och \u00f6ka medarbetarnas produktivitet.<\/p>\n\n\n\n

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Kontakta oss<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Devoteams tillv\u00e4gag\u00e5ngss\u00e4tt<\/p>\n\n\n\n

En upps\u00e4ttning IT-l\u00f6sningar<\/strong> att v\u00e4lja mellan<\/h2>\n<\/div>\n\n\n\n
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IT Service Management (ITSM) Standard<\/p>\n\n\n\n

Anv\u00e4nd ett banbrytande tj\u00e4nstehanteringssystem f\u00f6r att omvandla effekten, hastigheten och leveransen av IT.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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IT Service Management Professional (ITSM Pro)<\/p>\n\n\n\n

F\u00f6rb\u00e4ttra er ITSM-l\u00f6sning med strukturerad maskininl\u00e4rning som automatiserar repetitiva operationer och ger realtidsinsikt i era \u00e5tg\u00e4rder.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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IT Operations Management (ITOM)<\/p>\n\n\n\n

S\u00e4kerst\u00e4ll fantastiska aff\u00e4rstj\u00e4nster samtidigt som ni h\u00e5ller ert system friskt, synligt och optimerat.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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IT Asset Management (ITAM)<\/p>\n\n\n\n

\u00d6kad synlighet \u00f6ver hela IT-tillg\u00e5ngarnas livscykel kan hj\u00e4lpa er att minska kostnader och \u00f6ka produktiviteten.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Strategisk portf\u00f6ljf\u00f6rvaltning (SPM)<\/p>\n\n\n\n

Planera, prioritera och sp\u00e5ra ert arbete i enlighet med era f\u00f6retagsm\u00e5l.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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DevOps<\/p>\n\n\n\n

F\u00f6rb\u00e4ttra samarbetet mellan drift- och utvecklingsteam och leverera innovation i den hastighet som kr\u00e4vs f\u00f6r er organisations framg\u00e5ng.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Service Operations<\/p>\n\n\n\n

Ta det b\u00e4sta fr\u00e5n IT Service Management och f\u00f6rb\u00e4ttra er IT-drift med ServiceNow.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\"Get<\/span>
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F\u00e5 Pro-effekten med ServiceNow ITSM<\/strong><\/p>\n\n\n\n

Se till att ni n\u00e5r plattformens fulla potential och l\u00e4r er mer om ServiceNow ITSM Pros funktioner fr\u00e5n experterna.<\/p>\n\n\n\n

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Mer information<\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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\"Bigger.<\/span>
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St\u00f6rre, b\u00e4ttre, Service Operations <\/strong><\/p>\n\n\n\n

Utnyttja allt ni uppskattar med IT Service Management f\u00f6r att f\u00f6rb\u00e4ttra effektiviteten i er IT-drift med ServiceNow Service Operations Workspace.<\/p>\n\n\n\n

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Mer information<\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Vad s\u00e4ger v\u00e5ra kunder?<\/h2>\n<\/div>\n\n\n\n\t
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\n\t\t\n\t\t\t<\/svg>\n\t\t<\/span>\n\t\t\n\t\t\t<\/svg>\n\t\t<\/span>\n\t\tCoca-Cola HBC\t<\/h2>\n\t
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Coca-Cola HBC f\u00e5r \u00f6verblick \u00f6ver hela sin projektportf\u00f6lj<\/strong><\/h4>\n\n\n\n

Coca-Cola HBC \u00e4r en viktig strategisk partner som f\u00f6rpackar och s\u00e4ljer Coca-Cola-drycker exklusivt p\u00e5 29 marknader \u00f6ver tre kontinenter. HBC \u00e4r dedikerade till att eliminera avfall, inte bara p\u00e5 fabriksgolvet utan i hela organisationen, och beh\u00f6vde ett verktyg som kunde minska processer, ge \u00f6verblick \u00f6ver portf\u00f6ljen och m\u00f6jligg\u00f6ra regelbunden m\u00e5natlig rapportering om strategiska projekt till ledande befattningshavare.<\/p>\n\n\n\n

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L\u00e4s hela historien<\/a><\/div>\n\n\n\n
Alla ber\u00e4ttelser<\/a><\/div>\n<\/div>\n\n\n\n
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With one system we can see the entire project universe across the business & IT. Now our C-Level people have monthly visibility of ServiceNow initiatives.<\/p>\n\n\n\n

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Paul Beleen<\/strong><\/p>\n\n\n\n

Chef f\u00f6r Digital PMO p\u00e5 Coca-Cola HBC<\/p>\n\n\n\n

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\n\t\t\n\t\t\t<\/svg>\n\t\t<\/span>\n\t\t\n\t\t\t<\/svg>\n\t\t<\/span>\n\t\tGlobalConnect\t<\/h2>\n\t
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Hur Devoteam & ServiceNow hj\u00e4lpte GlobalConnect att arbeta som ett f\u00f6retag<\/strong><\/h4>\n\n\n\n

GlobalConnect \u00e4r en europeisk internetleverant\u00f6r som betj\u00e4nar b\u00e5de f\u00f6retag och konsumenter. F\u00f6retaget m\u00f6tte utmaningar med att harmonisera sitt arbetss\u00e4tt och integrera Norge, Danmark och Sverige p\u00e5 en plattform, eftersom de hade olika system i varje land. GlobalConnect \u00e4r ett komplext f\u00f6retag med olika typer av kunder och konfigurationsobjekt, vilket kr\u00e4ver en h\u00f6g grad av automatisering.<\/p>\n\n\n\n

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L\u00e4s hela historien<\/a><\/div>\n\n\n\n
Alla ber\u00e4ttelser<\/a><\/div>\n<\/div>\n\n\n\n
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One of the biggest benefits we received from implementing ServiceNow is that we see ourselves more as one company than we did before. Besides, one of the biggest benefits we received from working in ServiceNow is that we have a much bigger customer focus within the departments.<\/p>\n\n\n\n

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\"Thomas<\/figure>\n\n\n\n
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Thomas J\u00f8rgensen<\/strong><\/p>\n\n\n\n

Kvalitetstr\u00e4nare p\u00e5 GlobalConnect<\/p>\n\n\n\n

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\n\t\t\n\t\t\t<\/svg>\n\t\t<\/span>\n\t\t\n\t\t\t<\/svg>\n\t\t<\/span>\n\t\tKSA Ministry of Justice\t<\/h2>\n\t
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Saudiarabiens justitieministerium standardiserar och f\u00f6rb\u00e4ttrar tj\u00e4nsteleveransen<\/strong><\/h4>\n\n\n\n

Justitieministeriet (MoJ) i Saudiarabien uppr\u00e4tth\u00e5ller medborgarnas r\u00e4ttigheter och \u00f6vervakar administrationen av landets domstolssystem. MoJ beh\u00f6vde kombinera en rad isolerade system till en universell plattform som skulle koppla samman b\u00e5de IT- och aff\u00e4rstj\u00e4nster. De beh\u00f6vde ocks\u00e5 f\u00f6renkla processen att integrera och hantera stora arbetsbelastningar genom ett anv\u00e4ndarv\u00e4nligt gr\u00e4nssnitt.<\/p>\n\n\n\n

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L\u00e4s hela historien<\/a><\/div>\n\n\n\n
Alla ber\u00e4ttelser<\/a><\/div>\n<\/div>\n\n\n\n
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Given our complex infrastructure and stringent requirements, the implementation process went brilliantly. From start to finish, the project was smooth and well-planned, using agile methodologies.<\/p>\n\n\n\n

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Maraheb Alrashidi<\/strong><\/p>\n\n\n\n

Da\u2019em Service Center Manager\/Project Manager, Saudi Arabian Ministry of Justice<\/p>\n\n\n\n

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\n\t\t\n\t\t\t<\/svg>\n\t\t<\/span>\n\t\t\n\t\t\t<\/svg>\n\t\t<\/span>\n\t\tVotorantim Cimentos\t<\/h2>\n\t
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Votorantim Cimentos Europa, Asien & Afrika maximerar v\u00e4rdet med IT<\/strong><\/h4>\n\n\n\n

Votorantim Cimentos \u00e4r en av v\u00e4rldens st\u00f6rsta producenter av cement, betong, murbruk och ballastmaterial f\u00f6r byggindustrin. De ville effektivisera och standardisera sitt befintliga IT-ekosystem f\u00f6r att l\u00f6sa problem kring sina lokala kontrakt, licensavtal och variationer i kvaliteten p\u00e5 IT-tj\u00e4nster som tillhandah\u00e5lls till team p\u00e5 deras hemmamarknader.<\/p>\n\n\n\n

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L\u00e4s hela historien<\/a><\/div>\n\n\n\n
Alla ber\u00e4ttelser<\/a><\/div>\n<\/div>\n\n\n\n
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We went for ITSM and ITOM together to resolve two pain points. We needed to streamline and manage incoming demand for support, and to detect and capture the assets and devices within our IT infrastructure. Using ITSM and ITOM in combination delivers more value.<\/p>\n\n\n\n

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Jos\u00e9 Antonio Palomero del Agua<\/strong><\/p>\n\n\n\n

Business Solutions and Architecture Regional Manager p\u00e5 Votorantim Cimentos Europa, Asien & Afrika<\/p>\n\n\n\n

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Uppt\u00e4ck kraften<\/strong>
i en plattform<\/strong> …<\/h2>\n\n\n\n

…med en ServiceNow Elite Partner!<\/p>\n\n\n\n

Automatisering av arbetsfl\u00f6den snabbar upp effektivitet och innovation. Expertisen hos en ServiceNow Elite Partner hj\u00e4lper er att skala upp ert f\u00f6retag snabbt och h\u00e5llbart. ServiceNow \u00e4r en ledande plattformsleverant\u00f6r som automatiserar f\u00f6retagsdrift. Med en upps\u00e4ttning anv\u00e4ndarv\u00e4nliga applikationer byggda p\u00e5 Now-plattformen n\u00e5r ni nya niv\u00e5er av automatisering av arbetsfl\u00f6den och integration av aff\u00e4rsprocesser.<\/p>\n<\/div>\n\n\n\n

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L\u00e4nder vi \u00e4r verksamma i<\/p>\n\n\n\n

18<\/strong><\/p>\n<\/div>\n\n\n\n

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kunder<\/p>\n\n\n\n

1120+<\/strong><\/p>\n<\/div>\n\n\n\n

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certifieringar<\/p>\n\n\n\n

1770+<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n

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tekniska experter<\/p>\n\n\n\n

850+<\/strong><\/p>\n<\/div>\n\n\n\n

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r\u00e5dgivande konsulter<\/p>\n\n\n\n

200+<\/strong><\/p>\n<\/div>\n\n\n\n

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CSAT-po\u00e4ng<\/p>\n\n\n\n

4.85\/5<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n

\"\"<\/span>
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\u00d6ka effektiviteten och skala upp er verksamhet med ServiceNow.<\/h1>\n<\/div>\n\n\n\n

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Kontakta oss<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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V\u00e5rt nyhetsbrev<\/strong><\/p>\n\n\n\n

Missa inte ServiceNow-fokuserade event och insikter.<\/h2>\n<\/div>\n\n\n\n
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