{"version":"1.0","provider_name":"Devoteam","provider_url":"https:\/\/devoteam.info\/sk\/","author_name":"wcraye","author_url":"https:\/\/devoteam.info\/sk\/author\/wcraye\/","title":"ServiceNow San Diego: Order Management in the center of Customer Experience","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"QTpj90hJoa\"><a href=\"https:\/\/devoteam.info\/sk\/expert-view\/csm-order-management-san-diego\/\">ServiceNow San Diego: Order Management in the center of Customer Experience<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/devoteam.info\/sk\/expert-view\/csm-order-management-san-diego\/embed\/#?secret=QTpj90hJoa\" width=\"600\" height=\"338\" title=\"&#8220;ServiceNow San Diego: Order Management in the center of Customer Experience&#8221; &#8212; Devoteam\" data-secret=\"QTpj90hJoa\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/devoteam.info\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Untitled-design-1-768x512.png","thumbnail_width":600,"thumbnail_height":400,"description":"ServiceNow defines Customer Service Management (CSM) as a coordinated effort between customers, customer service, and other groups to provide assistance and resolve issues. With the release of San Diego, the CSM offering is extended to include Order Management (OM). As part of this enhancement, CSM-enabled companies are now able to capture orders from customers in [&hellip;]"}