![\"\"](\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/03\/image.png\")
<\/figure>\n<\/div>\n\n\n\n![\"Gemini](\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/multicultural-international-700x700-1.jpg\")
<\/a><\/figure>\n\n\t\t\n\t\tWhat you’ll read in this article<\/h3>- Embracing AI with Google Gemini<\/a><\/li>
- ?What is Google Workspace with Gemini?<\/a><\/li>
- The Gemini Adoption Checklist: A Step-by-Step Guide<\/a><\/li>
- Real-World Examples of Successful Google AI Integration<\/a><\/li>
- Google Workspace with Gemini? It\u2019s a game-changer when adopted well.<\/a><\/li><\/ul><\/div>\n\n\n
![\"Quote\"](\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/09\/citation-a-droite.svg\")
<\/figure>\n\n\n\nTo truly leverage AI, it’s not just about deploying the tools, but enabling your team to discover innovative applications within their daily workflows. That’s where real transformation begins.<\/p>\n\n\n\n
\n\n\n\n\n![\"\"](\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/01\/Pablo-Savva-Profile-Picture-4.png\")
<\/figure>\n\n\n\n\nPablo Savva,
\n?What is Google Workspace with Gemini?\u00a0<\/strong><\/h2>\n\n\n\nGoogle Workspace<\/a> seamlessly integrates Gemini<\/a>. Google Workspace with Gemini can help you write, communicate, understand data, and collaborate. It changes how you work.\u00a0Gemini is like an assistant that does everyday tasks and helps you generate new ideas. Helping you work smarter, not harder, across all your Google apps. Whether you’re a marketer<\/a> or work in sales<\/a>, HR<\/a>, or procurement<\/a>, Gemini has features to help you do your job better. It will change how you use Gmail, Docs, Sheets, Slides, and Meet.<\/p>\n\n\n\nWant to free up your time? Read more in this Gemini for Google Workspace Ebook<\/a> or replay the Google AI in Workspace online panel discussion<\/a>.\u00a0<\/p>\n<\/div>\n\nThe Gemini Adoption Checklist: A Step-by-Step Guide<\/h2>\n\nStep 1: Assess Your Organisation’s Readiness<\/strong><\/h3>\n\nDon’t just jump in blind. Take a second. Look around. Who is going to use Gemini?\u00a0<\/p>\n\n
\n- Ocado Retail<\/strong>, for example, found that many new employees were unfamiliar with Google Workspace. Some employees only used Microsoft Office primarily. It\u2019s a good reminder that you have to get everyone up to speed. How? Assess your employees’ digital skills and provide adequate training. Devoteam<\/strong> realised the importance of basic Google Workspace training, irrespective of Gemini, to achieve productivity gains.<\/li>\n\n\n\n
- Identify Key Stakeholders<\/strong>: Basically, round up the usual suspects. IT? Management? Absolutely. And don’t forget the people from different departments. The ones who do<\/em> the work. Get their opinions. Why? Because you want everyone on board, not just the tech geeks. You want everyone saying, ‘Yes, this makes sense.'”<\/li>\n<\/ul>\n\n\n
<\/figure>\n\n\n\nEmployees in Developer and Data roles were quick to jump on the tools, while sales and leaders were looking for guidance on where they would get the best value & time-saving benefits for their investment in learning. <\/p>\n\n\n\n
\n\n\n\n\n![\"\"](\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/02\/1637826495525.jpg\")
<\/figure>\n\n\n\n\nSimon Ruszala,
Step 2: Define Clear Objectives and KPIs<\/strong><\/h3>\n\nClearly defined goals are essential for measuring the success of your AI adoption. Think about how Gemini can help you level up. More productive? Happier customers?<\/p>\n\n
\n- Align AI Goals with Business Strategy<\/strong>: Consider how Gemini can help achieve specific goals, such as increasing productivity, improving customer engagement, or driving innovation.<\/li>\n\n\n\n
- Define<\/strong> SMART<\/strong> KPIs <\/strong>(specific, measurable, achievable, relevant, and time-bound) to track Gemini’s impact. Examples include time saved per employee, increased project completion rates, or improved customer satisfaction scores.<\/li>\n<\/ul>\n\n
When trying to measure productivity, Simon Ruszala from Devoteam notes the importance of getting employees to share their perspective on productivity, “We didn’t want to calculate it from a business perspective. We wanted our employees to tell us what it is”<\/em>. <\/p>\n\n\n<\/figure>\n\n\n\nWhen measuring productivity gains, it’s key to get employee perspectives. We didn’t want to calculate it from a top-down perspective; we wanted our employees to tell us what gains they were getting.<\/p>\n\n\n\n
\n\n\n\n\n<\/figure>\n\n\n\n\nSimon Ruszala, ![\"\"](\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/03\/ROI-of-Gemini-for-Google-Workspace-1-1-1024x512.jpg\")
<\/figure>\n\nStep 3: Keep it ethical and protect your data<\/strong><\/h3>\n\n\n- Set some ground rules. Create ethical guidelines<\/strong> to govern the use of AI within your organisation. Address bias, transparency, and accountability. Why? It will ensure that AI is used fairly and responsibly.<\/li>\n\n\n\n
- Implement stringent data protection measures<\/strong> to safeguard sensitive information. Ensure compliance<\/strong> with relevant regulations, such as GDPR<\/a><\/strong>, and establish clear protocols for data handling and storage.<\/li>\n<\/ul>\n\n
The real threat <\/strong>is often beyond your control. Shadow IT<\/a> <\/strong>poses a greater risk of unethical or non-compliant data use than in-house AI tools. This occurs when employees use AI tools outside the organisation’s control.<\/p>\n\nStep 4: Create Effective AI Adoption Programs and Training<\/strong><\/h3>\n\nNobody wants to sit through a boring lecture about AI. So, let’s make it fun, ok?<\/p>\n\n
\n- Let people experiment<\/strong>. Let them mess around. How? Cultivate a culture of learning and provide a safe environment.\u00a0<\/strong><\/li>\n\n\n\n
- Consider using a persona-based approach.<\/strong> Not everyone uses AI the same way. Think about who is going to use it most. Sales? Marketing? Developers? Tailor the training to them. Show them how they<\/em> can use it. Keep it relevant. Keep it practical<\/li>\n\n\n\n
- Get people excited! <\/strong>Show them the cool stuff AI can do. Share real examples. Start a Google Chat Group, a club, a Slack channel, whatever works for you. Make it a place where people want to be.<\/li>\n<\/ul>\n\n\n
<\/figure>\n\n\n\nThink about personas and then which areas of the business are likely to benefit most and focus onboarding activities with them. Check your firewall\/proxy logs and see how much your colleagues are already using AI tools in their daily lives. Embrace that enthusiasm, create a special interest group, share great use cases with each other and then collate these for the wider cohort.<\/p>\n\n\n\n
\n\n\n\n\n\nKieren Johnson
Step 5: Address Implementation Challenges and Resistance to Change<\/strong><\/h3>\n\nBe prepared to tackle<\/strong> challenges<\/strong> and resistance<\/strong> to ensure smooth implementation.<\/p>\n\n\n- Heads-up: People might be sceptical. Tech might not work. Stuff might not integrate perfectly. Think about these problems before<\/em> they happen<\/strong>. Have a “what if” plan.\u00a0<\/li>\n\n\n\n
- Keep Talking: Encourage open communication.<\/strong> Listen to their worries. Set up a way for people to give feedback\u2014a suggestion box, a chat group, a contact person. Make it easy. If people feel heard, it builds trust. <\/strong>And it makes sure this whole AI adoption process works for them.\u00a0<\/em><\/li>\n<\/ul>\n\n
Step 6: Measure the Impact of AI and Demonstrate Its Value<\/strong><\/h3>\n\nYou have to show people it is working, right? Quantifying the benefits of AI is crucial <\/strong>for justifying the investment and securing ongoing support.<\/p>\n\n\n- The numbers don\u2019t lie: Monitor key usage and productivity metrics<\/strong> to assess Gemini’s impact. Use data analytics tools to track time savings, efficiency gains, and other relevant indicators.<\/li>\n\n\n\n
- Do you have a success story? Share it! <\/strong>Did someone save a ton of time? Did a project get done faster? Let everyone know. It builds the hype and gets people on board. Show them that Gemini is worth it.\u00a0<\/li>\n<\/ul>\n\n
Step 7: Partnering for AI Transformation<\/strong><\/h3>\n\nSometimes, just call in the pros. Use external experts to speed up your AI adoption journey. <\/strong>They are the ones who do this all day. They have seen it all and know the tricks. Guide you on strategy, implementation, training and ensuring success.\u00a0 Devoteam creates impact from day one. We are an awarded Google AI and Google Workspace partner<\/a>.\u00a0<\/p>\n\nStep 8: Ongoing Support and Iteration<\/strong><\/h3>\n\nAI is an evolving field. So continuous improvement is essential<\/strong>.<\/p>\n\n\n- Review <\/strong>and refine your AI strategies regularly based on performance data and user feedback<\/strong>. Embrace a culture of experimentation and be willing to adapt your approach as needed.<\/li>\n\n\n\n
- What are the latest AI trends<\/strong>? Attend IT industry events<\/a>, participate in online communities, and invest in ongoing training to ensure your organisation remains at the forefront of AI innovation.<\/li>\n<\/ul>\n\n\n
<\/figure>\n\n\n\nIn the whirlwind of AI advancements, training can become obsolete almost overnight. It’s not enough to just attend an introductory training session; it’s about creating a culture of continuous learning and adaptation.<\/strong> That’s why, like Ocado Retail, Devoteam has fostered ongoing support and training to ensure our teams remain updated, effective and empowered.<\/p>\n\n\n\n
\n\n\n\n\n![\"\"](\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/09\/simone-french-e1727682817942.jpg\")
<\/figure>\n\n\n\n\nSimone French,
Real-World Examples of Successful Google AI Integration<\/h2>\n\n\nHow Ocado Retail structured its training approach<\/h3>\n\n\n\n
Ocado Retail’s initial experience with Google AI started with Duet AI. Early trials with Duet AI, now Gemini, had limited capabilities and low usage. What made Ocado Retail want to improve it? Leadership asked questions about what AI meant for the company. A Slack AI trial showed that people wanted AI tools at work. And they wanted to control how AI tools were used and keep data safe.<\/p>\n\n\n\n
Ocado Retail opted for <\/strong>a six-week adoption program to embrace Google Workspace with Gemini in collaboration with Devoteam. The program nurtured enthusiasm for AI and informed users about new features. The aim? To encourage active participation rather than passive absorption. Key Components<\/strong> of the program are:\u00a0<\/p>\n\n\n\n\n- Super Champions<\/strong>: Identifying and supporting super users who are enthusiastic about the products.<\/li>\n\n\n\n
- Creating a special interest group<\/strong> in Slack for sharing use cases.<\/li>\n\n\n\n
- Receiving regular updates<\/strong> from Google about upcoming features.<\/li>\n\n\n\n
- Providing monthly inductions<\/strong> for new staff and existing employees to familiarise them with Google Workspace.<\/li>\n<\/ul>\n\n\n\n
\nThe partnership with Devoteam was valuable because of the \u201cOne Team approach\u201d\u2014cliche but very true for our experience. Slack is key for us, and having Devoteam in our Slack channels talking about Google AI and responding to our teams’ questions was key.<\/em><\/p>\n<\/blockquote>\n\n\n\nOcado Retail even encountered unexpected benefits. Getting everyone on board with Gemini was like a secret Google Workspace boot camp. People who used to work with Microsoft Office are now Google pros.\u00a0<\/p>\n\n\n\n
\nOcado Retail’s Gemini Story<\/a><\/div>\n<\/div>\n<\/div>\n\n\nHow Devoteam structured its training approach\u00a0<\/strong><\/h3>\n\n\n\nDevoteam recently deployed Gemini to over 4,000 of its employees<\/a>. Devoteam’s training program for Gemini focuses on upskilling and reskilling its 11,000 employees. The company treats its internal training as if it were a client project to ensure the best ROI.<\/p>\n\n\n\nKey components and characteristics of the program include:<\/strong><\/p>\n\n\n\n\n- Levelled Approach:<\/strong> They have different levels of AI training, with Level 1 running across all employees. Level 2 is around specialist jobs such as project managers and solution engineers.<\/li>\n\n\n\n
- Level 1 consists of a five-hour online training program<\/strong> covering ethical training, company policies, and Gemini itself.<\/li>\n\n\n\n
- Access to Gemini is granted upon completion of the level 1 training.<\/strong><\/li>\n<\/ul>\n\n\n\n
The program emphasises:\u00a0<\/strong><\/p>\n\n\n\n\n- The program focuses on embedding AI capabilities<\/strong> into daily tasks and workflows rather than just using AI as an additional tool.<\/li>\n\n\n\n
- Devoteam set up communities to share insights and provide support.<\/strong> The expert team also answer questions and sends internal newsletters about the platform, product roadmaps, and upcoming features to prevent users from seeking alternative solutions.<\/li>\n\n\n\n
- Devoteam provides activities<\/strong> to help people build a \u201cGemini Gem,\u201d an AI agent focused on helping them in their roles.\u00a0<\/li>\n\n\n\n
- Iterative Approach<\/strong>: By using feedback loops, Devoteam can learn and adapt quickly. <\/strong>Devoteam continuously refreshes the training program to keep up with the rapid pace of change.<\/li>\n<\/ul>\n\n\n\n
The result? <\/strong>A recent internal survey showed that over 40% of people felt a significant productivity increase.<\/p>\n<\/div>\n\nGoogle Workspace with Gemini? It\u2019s a game-changer when adopted well.\u00a0<\/h2>\n\n
Discover how our proven change management and adoption program <\/a>ensures your teams adopt the tools to obtain productivity gains.\u00a0<\/p>\n\nLearn how we build engagement, foster a culture of learning, and provide the ongoing support needed for sustainable AI adoption. Contact us today to explore a tailored adoption program<\/strong> designed to maximise the value of your Google Workspace investment.<\/p>\n\n
\n<\/figure>\n\n\n\n
\n\n\n\n
<\/figure>\n\n\n\nTo truly leverage AI, it’s not just about deploying the tools, but enabling your team to discover innovative applications within their daily workflows. That’s where real transformation begins.<\/p>\n\n\n\n
\n\n\n\n
\n<\/figure>\n\n\n\n
<\/figure>\n\n\n\n\n
Pablo Savva,
\n?What is Google Workspace with Gemini?\u00a0<\/strong><\/h2>\n\n\n\n
?What is Google Workspace with Gemini?\u00a0<\/strong><\/h2>\n\n\n\nGoogle Workspace<\/a> seamlessly integrates Gemini<\/a>. Google Workspace with Gemini can help you write, communicate, understand data, and collaborate. It changes how you work.\u00a0Gemini is like an assistant that does everyday tasks and helps you generate new ideas. Helping you work smarter, not harder, across all your Google apps. Whether you’re a marketer<\/a> or work in sales<\/a>, HR<\/a>, or procurement<\/a>, Gemini has features to help you do your job better. It will change how you use Gmail, Docs, Sheets, Slides, and Meet.<\/p>\n\n\n\nWant to free up your time? Read more in this Gemini for Google Workspace Ebook<\/a> or replay the Google AI in Workspace online panel discussion<\/a>.\u00a0<\/p>\n<\/div>\n\nThe Gemini Adoption Checklist: A Step-by-Step Guide<\/h2>\n\nStep 1: Assess Your Organisation’s Readiness<\/strong><\/h3>\n\nDon’t just jump in blind. Take a second. Look around. Who is going to use Gemini?\u00a0<\/p>\n\n
\n- Ocado Retail<\/strong>, for example, found that many new employees were unfamiliar with Google Workspace. Some employees only used Microsoft Office primarily. It\u2019s a good reminder that you have to get everyone up to speed. How? Assess your employees’ digital skills and provide adequate training. Devoteam<\/strong> realised the importance of basic Google Workspace training, irrespective of Gemini, to achieve productivity gains.<\/li>\n\n\n\n
- Identify Key Stakeholders<\/strong>: Basically, round up the usual suspects. IT? Management? Absolutely. And don’t forget the people from different departments. The ones who do<\/em> the work. Get their opinions. Why? Because you want everyone on board, not just the tech geeks. You want everyone saying, ‘Yes, this makes sense.'”<\/li>\n<\/ul>\n\n\n
<\/figure>\n\n\n\nEmployees in Developer and Data roles were quick to jump on the tools, while sales and leaders were looking for guidance on where they would get the best value & time-saving benefits for their investment in learning. <\/p>\n\n\n\n
\n\n\n\n\n<\/figure>\n\n\n\n\nSimon Ruszala,
Step 2: Define Clear Objectives and KPIs<\/strong><\/h3>\n\nClearly defined goals are essential for measuring the success of your AI adoption. Think about how Gemini can help you level up. More productive? Happier customers?<\/p>\n\n
\n- Align AI Goals with Business Strategy<\/strong>: Consider how Gemini can help achieve specific goals, such as increasing productivity, improving customer engagement, or driving innovation.<\/li>\n\n\n\n
- Define<\/strong> SMART<\/strong> KPIs <\/strong>(specific, measurable, achievable, relevant, and time-bound) to track Gemini’s impact. Examples include time saved per employee, increased project completion rates, or improved customer satisfaction scores.<\/li>\n<\/ul>\n\n
When trying to measure productivity, Simon Ruszala from Devoteam notes the importance of getting employees to share their perspective on productivity, “We didn’t want to calculate it from a business perspective. We wanted our employees to tell us what it is”<\/em>. <\/p>\n\n\n<\/figure>\n\n\n\nWhen measuring productivity gains, it’s key to get employee perspectives. We didn’t want to calculate it from a top-down perspective; we wanted our employees to tell us what gains they were getting.<\/p>\n\n\n\n
\n\n\n\n\n<\/figure>\n\n\n\n\nSimon Ruszala, <\/figure>\n\nStep 3: Keep it ethical and protect your data<\/strong><\/h3>\n\n\n- Set some ground rules. Create ethical guidelines<\/strong> to govern the use of AI within your organisation. Address bias, transparency, and accountability. Why? It will ensure that AI is used fairly and responsibly.<\/li>\n\n\n\n
- Implement stringent data protection measures<\/strong> to safeguard sensitive information. Ensure compliance<\/strong> with relevant regulations, such as GDPR<\/a><\/strong>, and establish clear protocols for data handling and storage.<\/li>\n<\/ul>\n\n
The real threat <\/strong>is often beyond your control. Shadow IT<\/a> <\/strong>poses a greater risk of unethical or non-compliant data use than in-house AI tools. This occurs when employees use AI tools outside the organisation’s control.<\/p>\n\nStep 4: Create Effective AI Adoption Programs and Training<\/strong><\/h3>\n\nNobody wants to sit through a boring lecture about AI. So, let’s make it fun, ok?<\/p>\n\n
\n- Let people experiment<\/strong>. Let them mess around. How? Cultivate a culture of learning and provide a safe environment.\u00a0<\/strong><\/li>\n\n\n\n
- Consider using a persona-based approach.<\/strong> Not everyone uses AI the same way. Think about who is going to use it most. Sales? Marketing? Developers? Tailor the training to them. Show them how they<\/em> can use it. Keep it relevant. Keep it practical<\/li>\n\n\n\n
- Get people excited! <\/strong>Show them the cool stuff AI can do. Share real examples. Start a Google Chat Group, a club, a Slack channel, whatever works for you. Make it a place where people want to be.<\/li>\n<\/ul>\n\n\n
<\/figure>\n\n\n\nThink about personas and then which areas of the business are likely to benefit most and focus onboarding activities with them. Check your firewall\/proxy logs and see how much your colleagues are already using AI tools in their daily lives. Embrace that enthusiasm, create a special interest group, share great use cases with each other and then collate these for the wider cohort.<\/p>\n\n\n\n
\n\n\n\n\n\nKieren Johnson
Step 5: Address Implementation Challenges and Resistance to Change<\/strong><\/h3>\n\nBe prepared to tackle<\/strong> challenges<\/strong> and resistance<\/strong> to ensure smooth implementation.<\/p>\n\n\n- Heads-up: People might be sceptical. Tech might not work. Stuff might not integrate perfectly. Think about these problems before<\/em> they happen<\/strong>. Have a “what if” plan.\u00a0<\/li>\n\n\n\n
- Keep Talking: Encourage open communication.<\/strong> Listen to their worries. Set up a way for people to give feedback\u2014a suggestion box, a chat group, a contact person. Make it easy. If people feel heard, it builds trust. <\/strong>And it makes sure this whole AI adoption process works for them.\u00a0<\/em><\/li>\n<\/ul>\n\n
Step 6: Measure the Impact of AI and Demonstrate Its Value<\/strong><\/h3>\n\nYou have to show people it is working, right? Quantifying the benefits of AI is crucial <\/strong>for justifying the investment and securing ongoing support.<\/p>\n\n\n- The numbers don\u2019t lie: Monitor key usage and productivity metrics<\/strong> to assess Gemini’s impact. Use data analytics tools to track time savings, efficiency gains, and other relevant indicators.<\/li>\n\n\n\n
- Do you have a success story? Share it! <\/strong>Did someone save a ton of time? Did a project get done faster? Let everyone know. It builds the hype and gets people on board. Show them that Gemini is worth it.\u00a0<\/li>\n<\/ul>\n\n
Step 7: Partnering for AI Transformation<\/strong><\/h3>\n\nSometimes, just call in the pros. Use external experts to speed up your AI adoption journey. <\/strong>They are the ones who do this all day. They have seen it all and know the tricks. Guide you on strategy, implementation, training and ensuring success.\u00a0 Devoteam creates impact from day one. We are an awarded Google AI and Google Workspace partner<\/a>.\u00a0<\/p>\n\nStep 8: Ongoing Support and Iteration<\/strong><\/h3>\n\nAI is an evolving field. So continuous improvement is essential<\/strong>.<\/p>\n\n\n- Review <\/strong>and refine your AI strategies regularly based on performance data and user feedback<\/strong>. Embrace a culture of experimentation and be willing to adapt your approach as needed.<\/li>\n\n\n\n
- What are the latest AI trends<\/strong>? Attend IT industry events<\/a>, participate in online communities, and invest in ongoing training to ensure your organisation remains at the forefront of AI innovation.<\/li>\n<\/ul>\n\n\n
<\/figure>\n\n\n\nIn the whirlwind of AI advancements, training can become obsolete almost overnight. It’s not enough to just attend an introductory training session; it’s about creating a culture of continuous learning and adaptation.<\/strong> That’s why, like Ocado Retail, Devoteam has fostered ongoing support and training to ensure our teams remain updated, effective and empowered.<\/p>\n\n\n\n
\n\n\n\n\n<\/figure>\n\n\n\n\nSimone French,
Real-World Examples of Successful Google AI Integration<\/h2>\n\n\nHow Ocado Retail structured its training approach<\/h3>\n\n\n\n
Ocado Retail’s initial experience with Google AI started with Duet AI. Early trials with Duet AI, now Gemini, had limited capabilities and low usage. What made Ocado Retail want to improve it? Leadership asked questions about what AI meant for the company. A Slack AI trial showed that people wanted AI tools at work. And they wanted to control how AI tools were used and keep data safe.<\/p>\n\n\n\n
Ocado Retail opted for <\/strong>a six-week adoption program to embrace Google Workspace with Gemini in collaboration with Devoteam. The program nurtured enthusiasm for AI and informed users about new features. The aim? To encourage active participation rather than passive absorption. Key Components<\/strong> of the program are:\u00a0<\/p>\n\n\n\n\n- Super Champions<\/strong>: Identifying and supporting super users who are enthusiastic about the products.<\/li>\n\n\n\n
- Creating a special interest group<\/strong> in Slack for sharing use cases.<\/li>\n\n\n\n
- Receiving regular updates<\/strong> from Google about upcoming features.<\/li>\n\n\n\n
- Providing monthly inductions<\/strong> for new staff and existing employees to familiarise them with Google Workspace.<\/li>\n<\/ul>\n\n\n\n
\nThe partnership with Devoteam was valuable because of the \u201cOne Team approach\u201d\u2014cliche but very true for our experience. Slack is key for us, and having Devoteam in our Slack channels talking about Google AI and responding to our teams’ questions was key.<\/em><\/p>\n<\/blockquote>\n\n\n\nOcado Retail even encountered unexpected benefits. Getting everyone on board with Gemini was like a secret Google Workspace boot camp. People who used to work with Microsoft Office are now Google pros.\u00a0<\/p>\n\n\n\n
\nOcado Retail’s Gemini Story<\/a><\/div>\n<\/div>\n<\/div>\n\n\nHow Devoteam structured its training approach\u00a0<\/strong><\/h3>\n\n\n\nDevoteam recently deployed Gemini to over 4,000 of its employees<\/a>. Devoteam’s training program for Gemini focuses on upskilling and reskilling its 11,000 employees. The company treats its internal training as if it were a client project to ensure the best ROI.<\/p>\n\n\n\nKey components and characteristics of the program include:<\/strong><\/p>\n\n\n\n\n- Levelled Approach:<\/strong> They have different levels of AI training, with Level 1 running across all employees. Level 2 is around specialist jobs such as project managers and solution engineers.<\/li>\n\n\n\n
- Level 1 consists of a five-hour online training program<\/strong> covering ethical training, company policies, and Gemini itself.<\/li>\n\n\n\n
- Access to Gemini is granted upon completion of the level 1 training.<\/strong><\/li>\n<\/ul>\n\n\n\n
The program emphasises:\u00a0<\/strong><\/p>\n\n\n\n\n- The program focuses on embedding AI capabilities<\/strong> into daily tasks and workflows rather than just using AI as an additional tool.<\/li>\n\n\n\n
- Devoteam set up communities to share insights and provide support.<\/strong> The expert team also answer questions and sends internal newsletters about the platform, product roadmaps, and upcoming features to prevent users from seeking alternative solutions.<\/li>\n\n\n\n
- Devoteam provides activities<\/strong> to help people build a \u201cGemini Gem,\u201d an AI agent focused on helping them in their roles.\u00a0<\/li>\n\n\n\n
- Iterative Approach<\/strong>: By using feedback loops, Devoteam can learn and adapt quickly. <\/strong>Devoteam continuously refreshes the training program to keep up with the rapid pace of change.<\/li>\n<\/ul>\n\n\n\n
The result? <\/strong>A recent internal survey showed that over 40% of people felt a significant productivity increase.<\/p>\n<\/div>\n\nGoogle Workspace with Gemini? It\u2019s a game-changer when adopted well.\u00a0<\/h2>\n\n
Discover how our proven change management and adoption program <\/a>ensures your teams adopt the tools to obtain productivity gains.\u00a0<\/p>\n\nLearn how we build engagement, foster a culture of learning, and provide the ongoing support needed for sustainable AI adoption. Contact us today to explore a tailored adoption program<\/strong> designed to maximise the value of your Google Workspace investment.<\/p>\n\n
Want to free up your time? Read more in this Gemini for Google Workspace Ebook<\/a> or replay the Google AI in Workspace online panel discussion<\/a>.\u00a0<\/p>\n<\/div>\n\n Don’t just jump in blind. Take a second. Look around. Who is going to use Gemini?\u00a0<\/p>\n\n Employees in Developer and Data roles were quick to jump on the tools, while sales and leaders were looking for guidance on where they would get the best value & time-saving benefits for their investment in learning. <\/p>\n\n\n\n Simon Ruszala, Clearly defined goals are essential for measuring the success of your AI adoption. Think about how Gemini can help you level up. More productive? Happier customers?<\/p>\n\n When trying to measure productivity, Simon Ruszala from Devoteam notes the importance of getting employees to share their perspective on productivity, “We didn’t want to calculate it from a business perspective. We wanted our employees to tell us what it is”<\/em>. <\/p>\n\n When measuring productivity gains, it’s key to get employee perspectives. We didn’t want to calculate it from a top-down perspective; we wanted our employees to tell us what gains they were getting.<\/p>\n\n\n\n Simon Ruszala, The real threat <\/strong>is often beyond your control. Shadow IT<\/a> <\/strong>poses a greater risk of unethical or non-compliant data use than in-house AI tools. This occurs when employees use AI tools outside the organisation’s control.<\/p>\n\n Nobody wants to sit through a boring lecture about AI. So, let’s make it fun, ok?<\/p>\n\n Think about personas and then which areas of the business are likely to benefit most and focus onboarding activities with them. Check your firewall\/proxy logs and see how much your colleagues are already using AI tools in their daily lives. Embrace that enthusiasm, create a special interest group, share great use cases with each other and then collate these for the wider cohort.<\/p>\n\n\n\n Kieren Johnson Be prepared to tackle<\/strong> challenges<\/strong> and resistance<\/strong> to ensure smooth implementation.<\/p>\n\n You have to show people it is working, right? Quantifying the benefits of AI is crucial <\/strong>for justifying the investment and securing ongoing support.<\/p>\n\n Sometimes, just call in the pros. Use external experts to speed up your AI adoption journey. <\/strong>They are the ones who do this all day. They have seen it all and know the tricks. Guide you on strategy, implementation, training and ensuring success.\u00a0 Devoteam creates impact from day one. We are an awarded Google AI and Google Workspace partner<\/a>.\u00a0<\/p>\n\n AI is an evolving field. So continuous improvement is essential<\/strong>.<\/p>\n\n In the whirlwind of AI advancements, training can become obsolete almost overnight. It’s not enough to just attend an introductory training session; it’s about creating a culture of continuous learning and adaptation.<\/strong> That’s why, like Ocado Retail, Devoteam has fostered ongoing support and training to ensure our teams remain updated, effective and empowered.<\/p>\n\n\n\n Simone French, Ocado Retail’s initial experience with Google AI started with Duet AI. Early trials with Duet AI, now Gemini, had limited capabilities and low usage. What made Ocado Retail want to improve it? Leadership asked questions about what AI meant for the company. A Slack AI trial showed that people wanted AI tools at work. And they wanted to control how AI tools were used and keep data safe.<\/p>\n\n\n\n Ocado Retail opted for <\/strong>a six-week adoption program to embrace Google Workspace with Gemini in collaboration with Devoteam. The program nurtured enthusiasm for AI and informed users about new features. The aim? To encourage active participation rather than passive absorption. Key Components<\/strong> of the program are:\u00a0<\/p>\n\n\n\n The partnership with Devoteam was valuable because of the \u201cOne Team approach\u201d\u2014cliche but very true for our experience. Slack is key for us, and having Devoteam in our Slack channels talking about Google AI and responding to our teams’ questions was key.<\/em><\/p>\n<\/blockquote>\n\n\n\n Ocado Retail even encountered unexpected benefits. Getting everyone on board with Gemini was like a secret Google Workspace boot camp. People who used to work with Microsoft Office are now Google pros.\u00a0<\/p>\n\n\n\n Devoteam recently deployed Gemini to over 4,000 of its employees<\/a>. Devoteam’s training program for Gemini focuses on upskilling and reskilling its 11,000 employees. The company treats its internal training as if it were a client project to ensure the best ROI.<\/p>\n\n\n\n Key components and characteristics of the program include:<\/strong><\/p>\n\n\n\n The program emphasises:\u00a0<\/strong><\/p>\n\n\n\n The result? <\/strong>A recent internal survey showed that over 40% of people felt a significant productivity increase.<\/p>\n<\/div>\n\n Discover how our proven change management and adoption program <\/a>ensures your teams adopt the tools to obtain productivity gains.\u00a0<\/p>\n\n Learn how we build engagement, foster a culture of learning, and provide the ongoing support needed for sustainable AI adoption. Contact us today to explore a tailored adoption program<\/strong> designed to maximise the value of your Google Workspace investment.<\/p>\n\nThe Gemini Adoption Checklist: A Step-by-Step Guide<\/h2>\n\n
Step 1: Assess Your Organisation’s Readiness<\/strong><\/h3>\n\n
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Step 4: Create Effective AI Adoption Programs and Training<\/strong><\/h3>\n\n
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Step 6: Measure the Impact of AI and Demonstrate Its Value<\/strong><\/h3>\n\n
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Step 7: Partnering for AI Transformation<\/strong><\/h3>\n\n
Step 8: Ongoing Support and Iteration<\/strong><\/h3>\n\n
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\nHow Ocado Retail structured its training approach<\/h3>\n\n\n\n
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\nOcado Retail’s Gemini Story<\/a><\/div>\n<\/div>\n<\/div>\n\n\nHow Devoteam structured its training approach\u00a0<\/strong><\/h3>\n\n\n\n
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Google Workspace with Gemini? It\u2019s a game-changer when adopted well.\u00a0<\/h2>\n\n