{"id":577567,"date":"2025-03-17T14:57:25","date_gmt":"2025-03-17T13:57:25","guid":{"rendered":"https:\/\/www.devoteam.com\/news-and-pr\/digital-transformation-in-action-city-of-copenhagen-wins-a-prestigious-award\/"},"modified":"2025-03-17T14:57:25","modified_gmt":"2025-03-17T13:57:25","slug":"digital-transformation-in-action-city-of-copenhagen-wins-a-prestigious-award","status":"publish","type":"news-and-pr","link":"https:\/\/devoteam.info\/sk\/news-and-pr\/digital-transformation-in-action-city-of-copenhagen-wins-a-prestigious-award\/","title":{"rendered":"Digital transformation in action &#8211; City of Copenhagen wins a prestigious award"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Devoteam is happy to extend our warmest congratulations to the <a href=\"https:\/\/international.kk.dk\/\" target=\"_blank\" rel=\"noreferrer noopener\">City of Copenhagen<\/a> for their remarkable achievement in winning the<strong> 2025 Best Employee Portal Contest&#8217;s Special Recognition Award<\/strong> for <strong>&#8220;Most Impressive Government Employee Experience.&#8221;<\/strong> This prestigious award highlights the City of Copenhagen&#8217;s commitment to innovation and excellence in public service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The City of Copenhagen has set a new benchmark by developing a comprehensive, digitally connected, and advanced employee portal. This platform seamlessly integrates over 35 systems, including IT, HR, Finance, and more, providing a unified &#8220;one place to go&#8221; experience for all employees. By leveraging Machine Learning and Artificial Intelligence to streamline decision-making and simplify complex employee journeys, the City of Copenhagen has truly revolutionised its internal operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The award judges were particularly impressed by the portal&#8217;s efficiency, the significant value it delivers to employees and agents, and the overall reduction in system complexity. This recognition is a testament to the City of Copenhagen&#8217;s dedication to breaking down bureaucratic barriers and empowering its workforce.<\/p>\n\n\n\n<div class=\"wp-block-group is-style-column-box-shadow has-gray-light-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a9070b44 wp-block-group-is-layout-constrained\" style=\"border-radius:5px;padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large)\">\n<figure class=\"wp-block-image size-large is-resized wp-duotone-red-devoteam\"><img loading=\"lazy\" decoding=\"async\" width=\"24\" height=\"24\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/09\/citation-a-droite.svg\" alt=\"Quote\" class=\"wp-image-208\" style=\"width:28px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">We are incredibly proud to see the City of Copenhagen recognised for their exceptional work. This award underscores their commitment to digital transformation and their focus on creating a superior employee experience. We believe in the power of technology to drive positive change, and the City of Copenhagen&#8217;s achievement is a shining example of this. Congratulations to the entire team!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-gray-color has-alpha-channel-opacity has-gray-background-color has-background is-style-separator-dotted is-style-default\" style=\"margin-top:var(--wp--preset--spacing--medium);margin-bottom:var(--wp--preset--spacing--medium)\"\/>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-fe6f0742 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized is-style-rounded-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"2362\" height=\"2431\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/11\/20190821_HenrikMadsen_6162p-1-e1594119059327.jpg\" alt=\"Henrik Madsen, Devoteam\" class=\"wp-image-169070\" style=\"width:60px;height:60px\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/11\/20190821_HenrikMadsen_6162p-1-e1594119059327.jpg 2362w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/11\/20190821_HenrikMadsen_6162p-1-e1594119059327-291x300.jpg 291w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/11\/20190821_HenrikMadsen_6162p-1-e1594119059327-995x1024.jpg 995w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/11\/20190821_HenrikMadsen_6162p-1-e1594119059327-768x790.jpg 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/11\/20190821_HenrikMadsen_6162p-1-e1594119059327-1492x1536.jpg 1492w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/11\/20190821_HenrikMadsen_6162p-1-e1594119059327-1990x2048.jpg 1990w\" sizes=\"auto, (max-width: 2362px) 100vw, 2362px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-0f66ae2b wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\" style=\"font-style:normal;font-weight:500\">Henrik Madsen<br>CEO of Devoteam\u2019s Nordic ServiceNow Business Unit<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-column-box-shadow has-gray-light-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a9070b44 wp-block-group-is-layout-constrained\" style=\"border-radius:5px;padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large)\">\n<figure class=\"wp-block-image size-large is-resized wp-duotone-red-devoteam\"><img loading=\"lazy\" decoding=\"async\" width=\"24\" height=\"24\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/09\/citation-a-droite.svg\" alt=\"Quote\" class=\"wp-image-208\" style=\"width:28px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">We are incredibly honoured to receive this Special Recognition Award! This achievement is a direct reflection of the dedication and hard work of our amazing team, who tirelessly strive to enhance and strengthen our employee portal every single day. <\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">We&#8217;ve built a strong foundation, and while we&#8217;re thrilled to be recognised for that, we&#8217;re also excited about the many improvements and innovations we still want to implement. There&#8217;s so much more we want to achieve! This award fuels our passion and motivates us to continue pushing the boundaries of what&#8217;s possible in employee experience. We are truly humbled and grateful!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-gray-color has-alpha-channel-opacity has-gray-background-color has-background is-style-separator-dotted is-style-default\" style=\"margin-top:var(--wp--preset--spacing--medium);margin-bottom:var(--wp--preset--spacing--medium)\"\/>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-fe6f0742 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized is-style-rounded-full is-style-rounded\"><img decoding=\"async\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2023\/12\/Susanne-Hansen-City-of-Copenhagen.jpg\" alt=\"Susanne Hansen, City of Copenhagen\" class=\"wp-image-6363\" style=\"width:60px;height:60px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-0f66ae2b wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\" style=\"font-style:normal;font-weight:500\">Susanne Hansen<br>Head of Automation and Development at the City of Copenhagen<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-style-blur-image is-style-blur-image-less\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-70 has-background-dim wp-block-cover__gradient-background has-background-gradient\" style=\"background:linear-gradient(135deg,rgb(1,1,1) 0%,rgba(155,81,224,0) 100%)\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-426891\" alt=\"Unlocking value through UX with The City of Copenhagen and ServiceNow\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/12\/Unlocking-value-through-UX-with-The-City-of-Copenhagen-1.jpg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group alignfull has-base-color has-text-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-28869e7b wp-block-group-is-layout-constrained\" style=\"margin-top:0px;margin-bottom:0px;padding-top:var(--wp--preset--spacing--large);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--medium)\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-b56e0895 wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-center has-secondary-font-family has-base-color has-text-color has-link-color wp-elements-1\" id=\"h-how-did-they-do-it\" style=\"font-size:clamp(2.2rem, 2.2rem + ((1vw - 0.2rem) * 2.483), 4rem);\">How did they do it?<\/h1>\n\n\n\n<p class=\"has-text-align-center has-main-accent-color has-text-color wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2cc807e2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/devoteam.info\/sk\/success-story\/unlocking-value-through-ux-with-the-city-of-copenhagen-and-servicenow\/\">Read the full story<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Devoteam is happy to extend our warmest congratulations to the City of Copenhagen for their remarkable achievement in winning the 2025 Best Employee Portal Contest&#8217;s Special Recognition Award for &#8220;Most Impressive Government Employee Experience.&#8221; This prestigious award highlights the City of Copenhagen&#8217;s commitment to innovation and excellence in public service. The City of Copenhagen has [&hellip;]<\/p>\n","protected":false},"featured_media":549590,"template":"","categories":[3186,2645],"tags":[2650],"industry":[3110],"class_list":["post-577567","news-and-pr","type-news-and-pr","status-publish","has-post-thumbnail","hentry","category-employee-workflows-sk","category-servicenow-sk","tag-servicenow-sk","industry-public-sector-sk"],"acf":[],"cards":"\n\t<div class=\"single-post-card\">\n\n\t\t<figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/devoteam.info\/sk\/news-and-pr\/digital-transformation-in-action-city-of-copenhagen-wins-a-prestigious-award\/\" target=\"_self\" ><img width=\"1920\" height=\"1080\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/03\/service-portal-award.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Digital transformation in action &#8211; City of Copenhagen wins a prestigious award\" style=\"aspect-ratio:4\/3;width:100%;object-fit:cover;\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2025\/03\/service-portal-award.jpg 1920w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/03\/service-portal-award-300x169.jpg 300w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/03\/service-portal-award-1024x576.jpg 1024w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/03\/service-portal-award-768x432.jpg 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2025\/03\/service-portal-award-1536x864.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/a><\/figure>\n\n\t\t\n\t\t<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-43282307 wp-block-group-is-layout-flex\">\n\t<p style=\"font-style:normal;font-weight:700\" class=\"has-link-color wp-elements-2 wp-block-lp-post-type has-text-color has-primary-color has-small-font-size\">News<\/p>\n\n\t\t\n\t\t<h3 style=\"font-style:normal;font-weight:400\" class=\"wp-block-post-title has-base-font-size\"><a href=\"https:\/\/devoteam.info\/sk\/news-and-pr\/digital-transformation-in-action-city-of-copenhagen-wins-a-prestigious-award\/\" target=\"_self\" >Digital transformation in action &#8211; City of Copenhagen wins a prestigious award<\/a><\/h3><\/div>\n\t\t\n\t<\/div>\n\n","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Digital transformation in action - City of Copenhagen wins a prestigious award | Devoteam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/devoteam.info\/sk\/news-and-pr\/digital-transformation-in-action-city-of-copenhagen-wins-a-prestigious-award\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Digital transformation in action - City of Copenhagen wins a prestigious award\" \/>\n<meta property=\"og:description\" content=\"Devoteam is happy to extend our warmest congratulations to the City of Copenhagen for their remarkable achievement in winning the 2025 Best Employee Portal Contest&#8217;s Special Recognition Award for &#8220;Most Impressive Government Employee Experience.&#8221; This prestigious award highlights the City of Copenhagen&#8217;s commitment to innovation and excellence in public service. 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The City of Copenhagen has&hellip;","_links":{"self":[{"href":"https:\/\/devoteam.info\/sk\/wp-json\/wp\/v2\/news-and-pr\/577567","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devoteam.info\/sk\/wp-json\/wp\/v2\/news-and-pr"}],"about":[{"href":"https:\/\/devoteam.info\/sk\/wp-json\/wp\/v2\/types\/news-and-pr"}],"version-history":[{"count":0,"href":"https:\/\/devoteam.info\/sk\/wp-json\/wp\/v2\/news-and-pr\/577567\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/devoteam.info\/sk\/wp-json\/wp\/v2\/media\/549590"}],"wp:attachment":[{"href":"https:\/\/devoteam.info\/sk\/wp-json\/wp\/v2\/media?parent=577567"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/devoteam.info\/sk\/wp-json\/wp\/v2\/categories?post=577567"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/devoteam.info\/sk\/wp-json\/wp\/v2\/tags?post=577567"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/devoteam.info\/sk\/wp-json\/wp\/v2\/industry?post=577567"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}