{"id":117452,"date":"2019-03-01T17:01:23","date_gmt":"2019-03-01T16:01:23","guid":{"rendered":"https:\/\/www.devoteam.com\/?post_type=news-and-pr&#038;p=117452"},"modified":"2024-11-26T11:41:31","modified_gmt":"2024-11-26T10:41:31","slug":"devoteam-celebrates-servicenow-go-live-at-ultima-business-solutions","status":"publish","type":"news-and-pr","link":"https:\/\/devoteam.info\/uk\/news-and-pr\/devoteam-celebrates-servicenow-go-live-at-ultima-business-solutions\/","title":{"rendered":"Devoteam celebrates ServiceNow go-live at Ultima Business Solutions"},"content":{"rendered":"<div>\n<div><span><br \/>\nDevoteam has successfully implemented ServiceNow for <strong>Ultima Business Solutions<\/strong>, the leading IT services provider.<\/span><\/div>\n<div><span>\u00a0<\/span><\/div>\n<div><span>The project involved moving from two legacy systems to a new customer-facing system against hard deadlines, and then providing enhanced functionality to 250 migrated customers in Phase One, a solid foundation to further future enrichment.<\/span><\/div>\n<div><span>\u00a0<\/span><\/div>\n<div><span>Ultima is already looking at additional phases as ServiceNow supports its wider intelligent automation strategy.<\/span><\/div>\n<div><span>\u00a0<\/span><\/div>\n<div><span>Devoteam completed the project on time, including implementation of the CSM and ITOM modules. Ultima is delighted with the step-change in user experience.<\/span><\/div>\n<div><span>\u00a0<\/span><\/div>\n<div><span>Congratulations to all involved!<\/span><\/div>\n<p>&nbsp;<\/p>\n<\/div>\n<div><img decoding=\"async\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/11\/canva-montage_ultima-go-live-tt-width-637-height-510-fill-0-crop-0-bgcolor-eeeeee-except_gif-1.png\" alt=\"Ultima go-live with ServiceNow and Devoteam\" class=\"aligncenter wp-image-12711 size-thumbnail\" width=\"637\" \/><\/div>\n<div><\/div>\n<p>news<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Devoteam has successfully implemented ServiceNow for Ultima Business Solutions, the leading IT services provider. \u00a0 The project involved moving from two legacy systems to a new customer-facing system against hard deadlines, and then providing enhanced functionality to 250 migrated customers in Phase One, a solid foundation to further future enrichment. \u00a0 Ultima is already looking [&hellip;]<\/p>\n","protected":false},"featured_media":104564,"template":"","categories":[],"tags":[1148],"industry":[],"class_list":["post-117452","news-and-pr","type-news-and-pr","status-publish","has-post-thumbnail","hentry","tag-uk-import-uk"],"acf":[],"cards":"\n\t<div class=\"single-post-card\">\n\n\t\t<figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/devoteam.info\/uk\/news-and-pr\/devoteam-celebrates-servicenow-go-live-at-ultima-business-solutions\/\" target=\"_self\" ><img width=\"1920\" height=\"2560\" src=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/11\/img_5532-scaled-1.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Devoteam celebrates ServiceNow go-live at Ultima Business Solutions\" style=\"aspect-ratio:4\/3;width:100%;object-fit:cover;\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/devoteam.info\/wp-content\/uploads\/2024\/11\/img_5532-scaled-1.jpg 1920w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/11\/img_5532-scaled-1-225x300.jpg 225w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/11\/img_5532-scaled-1-768x1024.jpg 768w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/11\/img_5532-scaled-1-1152x1536.jpg 1152w, https:\/\/devoteam.info\/wp-content\/uploads\/2024\/11\/img_5532-scaled-1-1536x2048.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/a><\/figure>\n\n\t\t\n\t\t<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-43282307 wp-block-group-is-layout-flex\">\n\t<p style=\"font-style:normal;font-weight:700\" class=\"has-link-color wp-elements-1 wp-block-lp-post-type has-text-color has-primary-color has-small-font-size\">News<\/p>\n\n\t\t\n\t\t<h3 style=\"font-style:normal;font-weight:400\" class=\"wp-block-post-title has-base-font-size\"><a href=\"https:\/\/devoteam.info\/uk\/news-and-pr\/devoteam-celebrates-servicenow-go-live-at-ultima-business-solutions\/\" target=\"_self\" >Devoteam celebrates ServiceNow go-live at Ultima Business Solutions<\/a><\/h3><\/div>\n\t\t\n\t<\/div>\n\n","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Devoteam celebrates ServiceNow go-live at Ultima Business Solutions | Devoteam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/devoteam.info\/uk\/news-and-pr\/devoteam-celebrates-servicenow-go-live-at-ultima-business-solutions\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Devoteam celebrates ServiceNow go-live at Ultima Business Solutions\" \/>\n<meta property=\"og:description\" content=\"Devoteam has successfully implemented ServiceNow for Ultima Business Solutions, the 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