Devoteam is happy to extend our warmest congratulations to the City of Copenhagen for their remarkable achievement in winning the 2025 Best Employee Portal Contest’s Special Recognition Award for “Most Impressive Government Employee Experience.” This prestigious award highlights the City of Copenhagen’s commitment to innovation and excellence in public service.
The City of Copenhagen has set a new benchmark by developing a comprehensive, digitally connected, and advanced employee portal. This platform seamlessly integrates over 35 systems, including IT, HR, Finance, and more, providing a unified “one place to go” experience for all employees. By leveraging Machine Learning and Artificial Intelligence to streamline decision-making and simplify complex employee journeys, the City of Copenhagen has truly revolutionised its internal operations.
The award judges were particularly impressed by the portal’s efficiency, the significant value it delivers to employees and agents, and the overall reduction in system complexity. This recognition is a testament to the City of Copenhagen’s dedication to breaking down bureaucratic barriers and empowering its workforce.
We are incredibly proud to see the City of Copenhagen recognised for their exceptional work. This award underscores their commitment to digital transformation and their focus on creating a superior employee experience. We believe in the power of technology to drive positive change, and the City of Copenhagen’s achievement is a shining example of this. Congratulations to the entire team!

Henrik Madsen
CEO of Devoteam’s Nordic ServiceNow Business Unit
We are incredibly honoured to receive this Special Recognition Award! This achievement is a direct reflection of the dedication and hard work of our amazing team, who tirelessly strive to enhance and strengthen our employee portal every single day.
We’ve built a strong foundation, and while we’re thrilled to be recognised for that, we’re also excited about the many improvements and innovations we still want to implement. There’s so much more we want to achieve! This award fuels our passion and motivates us to continue pushing the boundaries of what’s possible in employee experience. We are truly humbled and grateful!

Susanne Hansen
Head of Automation and Development at the City of Copenhagen

