The snapshot
1
Cint, a digital insights leader, strategically chose Google Workspace and Devoteam to enhance their agile collaboration capabilities.
2
Devoteam expertly navigated Cint’s dynamic environment, ensuring a seamless migration, while adapting to new requirements and personnel changes.
3
Devoteam provided tailored training and Q&A sessions for the Support desk and early adopters, including in-channel support to enable them to become proficient in Google Workspace and to confidently support their peers during and after the migration.
About Cint
Cint stands at the forefront of the digital insights revolution, empowering businesses worldwide to connect with and understand their target audiences. Therefore, Cint sought to optimise its collaborative infrastructure as a company deeply ingrained in agile methodologies and driven by rapid innovation. Moreover, their prior experience with Google’s tools led them to recognise the platform’s potential to streamline global operations and foster seamless teamwork. Ultimately, their primary objectives were to reduce operational costs and enhance collaboration capabilities, ensuring their teams could operate with the agility required to maintain their competitive edge in the dynamic market research landscape. In essence, Cint’s teams rely on real-time communication and document collaboration to navigate the speed of the digital insights market.
The Challenge
Cint faced several key challenges during the transition:
- Evolving Scope: As the project progressed, the need to include archived mailboxes and a complex SharePoint site structure became clear, requiring additional time and adjustments.
- Agile Alignment: Ensuring a seamless migration while maintaining Cint’s fast-paced, agile workflow required strategic planning and precise execution.
Our approach was to navigate these complexities while keeping Cint’s business continuity and efficiency at the forefront.
Moving Cint back to Google Workspace wasn’t just about migration—it was about making their work easier, faster, and way more fun! We tackled surprises, adapted on the go, and made sure their teams felt supported every step of the way. The best part? Seeing everyone dive right in and say, ‘Finally, we’re back!’ That’s what makes these projects so rewarding!
Eray Yildirim
Senior technical consultant at Devoteam
The Solution
Devoteam implemented a strategic Google Workspace migration using a proven three-phased methodology:
- Core IT Pilot: A controlled migration of core IT and project team members to validate the technical design and migration process.
- Early Adopter Program: A select group of early adopters tested the change management approach, including training and communication, providing valuable peer-to-peer support.
- Global Deployment: A seamless, large-scale migration for the entire organisation, minimising disruption.
Key strategies and technologies included:
- Comprehensive data migration and environment configuration.
- Tailored training and clear communication guidelines.
- Proactive expectation management through frequent visual updates.
- Addressing CISO concerns by providing clear and detailed information about the security of the solution.
This phased approach ensured a smooth transition, allowing for early issue resolution and minimising disruption to Cint’s operations.
The Results
Enhanced Collaboration: Improved user experience and streamlined collaborative workflows.
Cost Savings: Realisation of anticipated cost efficiencies.
User Satisfaction: Positive feedback from the client.
Client satisfaction and a smooth transition proved the project’s success, even without formal metrics. The migration now supports future collaborations and the client may adopt Google AI tools and Chromebooks.
Our employees have embraced Google Workspace, and indeed, the improved user experience has been evident. Specifically, the intuitive tools and seamless integration have made it easier for our teams to collaborate and communicate, ultimately leading to increased satisfaction and efficiency.
Darren Davison,
VP Infrastructure, Data and IT at Cint
Conclusion
Devoteam’s successful migration of this global marketing research firm demonstrates our expertise in navigating complex IT transformations. Indeed, we delivered a solution that met the client’s core objectives. Specifically, we achieved this by employing a structured methodology, prioritising communication, and adapting to unforeseen challenges.
Your Success Starts Here
Partner with Devoteam to leverage award-winning tech expertise, agile execution, and a culture of continuous learning.