The energy was palpable, the ideas were groundbreaking, and the innovation was truly inspiring. Devoteam recently concluded its largest and most ambitious annual ServiceNow Hackathon to date, bringing together a record-breaking 79 participants across 14 teams hailing from 11 different countries. This year’s event, a dynamic three-day deep dive into the cutting edge of ServiceNow development, centred around the compelling theme of ‘Agentic AI’.
Our talented consultants, all experts in the ServiceNow platform, converged (virtually and physically) to push the boundaries of what’s possible, leveraging the latest features of the ServiceNow Yokohama release. The atmosphere was electric as teams collaborated intensely, fueled by creativity and a shared passion for transforming the way businesses operate.
The focus on ‘Agentic AI’ sparked a wave of ingenious solutions designed to empower the ServiceNow platform with intelligent automation and proactive capabilities. Teams explored everything from AI-powered virtual assistants and predictive analytics to autonomous workflows and intelligent decision-making tools, all built natively within the Now Platform.
The culmination of this intense period of innovation was the highly anticipated judging session. We were honoured to have a distinguished panel of industry leaders meticulously evaluate each team’s creation based on four key criteria:
- Power of the Now Platform: How effectively did the solution leverage the core capabilities and functionalities of ServiceNow?
- Ease of adoption: How readily could the solution be implemented and integrated into existing ServiceNow environments?
- Innovation: How novel and original was the concept and its execution?
- Impact: What potential business value and positive change could the solution deliver?
Our esteemed judging panel comprised:
- Godefroy de Bentzmann, CEO of Devoteam
- Gert Jan van Halem, Group CTO of Devoteam
- Eric Pretty, Head of Partner Solution Consulting for EMEA Central and South at ServiceNow
- Timothé Guillemet, Digital Transformation Advisor & Product Owner ServiceNow Platform at TotalEnergies
Their diverse perspectives and deep understanding of both the ServiceNow ecosystem and client needs ensured a thorough and insightful evaluation process.
This year’s ServiceNow Hackathon was a phenomenal demonstration of the ingenuity and collaborative spirit within our ServiceNow practice. Seeing so many talented consultants from across our EMEA network come together to tackle the exciting possibilities of ‘Agentic AI‘ on the ServiceNow platform is truly inspiring. The innovative solutions presented are a testament to their expertise and Devoteam’s commitment to driving cutting-edge solutions for our customers.

Jean-Marc Chevereau
ServiceNow Group Director, Devoteam
After much deliberation, we are thrilled to announce the winning team, who impressed the judges with their exceptional solution: Congratulations to our talented team ‘Purple Sparkles’ based in the Czech Republic & Slovakia!
This year’s Hackathon has once again underscored the incredible talent and collaborative spirit within Devoteam’s ServiceNow community. The level of innovation displayed was truly remarkable, and the solutions developed offer a glimpse into the exciting future of intelligent automation within the ServiceNow landscape.
We extend our sincere gratitude to all the participants for their dedication, creativity, and hard work. This event not only fosters innovation but also strengthens our community and reinforces Devoteam’s position as a leading ServiceNow partner. We look forward to seeing how these groundbreaking ideas continue to inspire and shape the solutions we deliver to our customers. Stay tuned for more insights into the winning solution and the exciting developments emerging from this year’s Hackathon!
