Copenhagen, Denmark – Devoteam is happy to announce the four-year renewal of its strategic partnership with the City of Copenhagen, marking a significant milestone in the ongoing digital transformation journey of Denmark’s capital. This renewed commitment underscores the profound impact of the ServiceNow platform in streamlining administrative processes and enhancing employee experience across one of Northern Europe’s largest public sector organisations.
The City of Copenhagen’s ServiceNow implementation has been a project of remarkable magnitude, recognised as the largest HR ServiceNow case in Northern Europe. It has been instrumental in optimising processes for over 47,000 employees, demonstrating a significant return on investment by paying for itself in under two years. This extensive deployment has not only improved operational efficiency but also set a new benchmark for public sector digital services.
Adding to its list of accolades, the City of Copenhagen recently received the prestigious ‘Best Employee Portal’ award, a testament to its unwavering dedication to creating an intuitive and highly effective digital workplace for its vast workforce.
Our collaboration with Devoteam has been exceptional, driven by their deep understanding of our business and their highly competent developers. We are immensely proud of the ‘Best Employee Portal’ award, which validates our efforts in creating a superior employee experience.
This renewed partnership will enable us to continue pushing the boundaries of digital innovation and further enhance our services for the benefit of all our employees.
Susanne Hansen
Head of Automation and Development at the City of Copenhagen
We are incredibly proud to extend our partnership with the City of Copenhagen. Their commitment to digital transformation and their recent ‘Best Employee Portal’ award are truly inspiring. This renewal is a clear indication of the strong, results-driven relationship we have built.
At Devoteam, our focus remains on delivering real business value through applied technology, and we look forward to supporting the City of Copenhagen in achieving even greater efficiency and innovation over the next four years.
Henrik Madsen
Head of Devoteam’s ServiceNow business in the Nordics
This extended partnership signifies a shared vision for continued excellence in digital service delivery and further solidifies the City of Copenhagen’s position at the forefront of public sector digital transformation.
For more information on the City of Copenhagen’s recent award, check our recent news.
