We have had a long-standing collaboration with Region Zealand, where we have provided expertise in IT Service Management. Read what John Rassi Hansen, Head of IT Service Portfolio at Region Zealand, thinks about the collaboration here.
Devoteam has, for more than 10 years, contributed to all aspects of Region Zealand’s IT Service Management implementation – most recently with a complex integration involving another Danish region. In an organization responsible for, among other things, the region’s healthcare system and with approximately 17,000 potential users, it is crucial for us to have the right service partners on board. By choosing Devoteam, we receive exactly the support we need in terms of sparring, requirements, opportunities, and alignment with the ITIL® processes. In addition, we benefit from competent technical tool implementation and customization, as well as ongoing consultancy, operations, upgrades, and maintenance. Their straightforward and always honest approach makes Devoteam the perfect choice as our preferred partner within IT Service Management.
John Rassi Hansen
Head of IT Service Portfolio, Region Zealand