Compliance

This page serves as a comprehensive resource for understanding our commitment to maintaining the highest standards of legal compliance and ethical conduct across all operations in Devoteam Portugal. It outlines the processes, policies, and reporting channels in place to ensure integrity and transparency within our organization.

Devoteam Portugal represents the Devoteam Group in Portugal, encompassing several companies, including BOLDINT, S.A. (VAT number 509216595) and EDOTOUTFIT, LDA. (VAT number 513662901). These entities operate as subsidiaries of Devoteam Société Anonyme Simplifié, with headquarters located at Avenida D. João II, 43 – 9º, 1990-084 Lisboa, Portugal.

As part of our ongoing commitment to upholding the highest standards of ethical behavior and legal compliance, the Compliance section provides important information about Devoteam Portugal entities’ Code of Conduct, Anti-Corruption Policies, Whistleblowing Channel, along with the relevant reporting mechanisms for addressing any unethical or illegal activities, and their Certifications.

Compliance Program

At Devoteam Portugal, we are committed to fostering a corporate culture based on integrity, transparency, and ethical responsibility. In compliance with the General Regime for Corruption Prevention (RGPC), our entities BOLDINT, S.A. (VAT number 509216595) and EDOTOUTFIT, LDA (VAT number 513662901) have implemented a Compliance Program (PCN) that establishes the fundamental policies and procedures to prevent and mitigate corruption risks, conflicts of interest, and unethical behavior.

Each entity adheres to the following compliance instruments:

BOLDINT, S.A.
  • Code of Conduct [PT / EN] – Establishes ethical guidelines and behavioral expectations for all employees and stakeholders.
  • Policy for the Prevention of Corruption and Related Offenses and for the Prevention and Management of Conflicts of Interest [PT / EN] – Defines preventive measures to ensure compliance with anti-corruption laws.
  • Plan for the Prevention of Corruption Risks and Related Offenses [PT / EN] – Identifies and mitigates risks associated with corruption and fraudulent activities.
  • BOLDINT, S.A. Whistleblowing Channel – Provides a secure mechanism for reporting misconduct or unethical behavior.

EDOTOUTFIT, LDA.
  • Code of Conduct [PT / EN] – Establishes ethical guidelines and behavioral expectations for all employees and stakeholders.
  • Policy for the Prevention of Corruption and Related Offenses and for the Prevention and Management of Conflicts of Interest [PT / EN] – Defines preventive measures to ensure compliance with anti-corruption laws.
  • Plan for the Prevention of Corruption Risks and Related Offenses [PT / EN] – Identifies and mitigates risks associated with corruption and fraudulent activities.
  • EDOTOUTFIT, LDA. Whistleblowing Channel – Provides a secure mechanism for reporting misconduct or unethical behavior.

These measures are aligned with the Devoteam Group’s Anti-Corruption Charter and Code of Conduct, ensuring a unified approach to compliance and ethical governance across all operations.

Devoteam Portugal Entities’ Whistleblowing Channel 

Devoteam Portugal represents the Devoteam Group in Portugal, encompassing several companies, including BOLDINT, S.A. (VAT number 509216595) and EDOTOUTFIT, LDA. (VAT number 513662901). These entities operate as subsidiaries of Devoteam Société Anonyme Simplifié, with headquarters located at Avenida D. João II, 43 – 9º, 1990-084 Lisboa, Portugal.

At Devoteam Portugal, we are committed to maintaining a transparent, ethical, and legally compliant work environment. As part of this commitment, we have implemented an internal and external Whistleblowing Channel, accessible to employees and third parties, to report any irregularities, including suspected fraud, corruption, related offenses, or violations of the Devoteam Portugal Code of Conduct.

This system has been established in compliance with the following legal frameworks:

These regulations reinforce whistleblower protection by requiring organizations to implement secure and confidential reporting channels that ensure:

  • Protection of the identity of both the whistleblower and the accused
  • Confidentiality of reports and the option for anonymous submissions
  • Strict prohibition of retaliation against whistleblowers
  • Security and proper handling of reported data

How to Submit a Report

To encourage ethical responsibility and compliance, Devoteam Portugal provides a dedicated whistleblowing reporting system. This platform allows employees, former employees, job applicants, service providers, and other stakeholders to report concerns securely and anonymously, as long as they have reasonable grounds to believe the information is accurate and truthful. The Speak-Up Line all stakeholders to report:

  • Ethical misconduct or inappropriate behavior
  • Legal or regulatory violations
  • Breaches of Devoteam Portugal’s internal policies or Devoteam Group’s policies

All reports will be handled confidentially and impartially, with strict protection against retaliation.

Important: Whistleblowing reports may lead to criminal and disciplinary liability if related to corruption, fraud, or other serious misconduct.

? Submit a report via BOLDINT, S.A. Speak-Up Line

? Submit a report via EDOTOUTFIT, LDA. Speak-Up Line

Certifications

Our Commitment to Quality, Security, and Compliance

At Devoteam Portugal, our Integrated Management System (IMS) Policies are embedded in our vision and values, ensuring alignment with the needs of all stakeholders.

We are committed to delivering high-quality, secure, and efficient solutions, guaranteeing that our products and services meet the highest standards of excellence. Each employee plays a vital role in upholding quality, ensuring data security, and protecting intellectual property through proactive security measures.

As part of this commitment, we have established robust Quality Management and Information Security Management Policies that serve as guiding principles in our daily operations. These policies are not just guidelines—they are an integral part of our operational ethos, driving continuous improvement and reinforcing the trust our customers and partners place in us.

To further demonstrate our commitment to best practices in quality management and information security, our entity BOLDINT, S.A. (VAT number: 509216595) has obtained the following internationally recognized ISO certifications:

  • NP EN ISO 9001:2015 – Quality Management System: Ensures that our services consistently meet customer and regulatory requirements, reflecting our commitment to continuous service excellence.
  • ISO/IEC 27001:2022 – Information Security Management System: Demonstrates our dedication to safeguarding sensitive data and upholding information security best practices, ensuring a resilient and secure environment for our clients.

? BOLDINT, S.A.’s NP EN ISO 9001:2015 Certificate

? BOLDINT, S.A.’s ISO/IEC 27001:2022 Certificate

? BOLDINT, S.A. is TISAX® Level 3 certified + Data Protection

? Our Quality and Information Security  Policies [IMS Policy]

For more information, please contact the Devoteam Portugal IMS Management Team at pt.compliance@devoteam.com. To report Complaints or Improvement Opportunities, please use the dedicated channel: pt.compliance+complaints@devoteam.com.