It’s a time for celebration at the City of Copenhagen! The City is live with their brand new redesigned HR Service Portal in ServiceNow for all of the 45.000 employees in the municipality.
Why a need for a redesigned Service Portal?
We really wanted a better user experience for the employees in their use of the portal! With a new design, we expect way better performance and just a more intuitive solution adapted to the needs of the employees.

Susanne Hansen
Product Owner at the City of Copenhagen
What a success that deserved a beautiful cake to go with it.

Congratulations to the City of Copenhagen and our teams supporting them on this great project!
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Want to know more about the biggest HR ServiceNow case in Northern Europe? Meet Susanne Hansen from the City of Copenhagen – right here.
We can also help you to achieve better user experience and solution performance – start with some great insights on UX from our expert – right here.
