
Get the Pro effect with
ServiceNow ITSM Pro
Have you ever wondered how to make even better use of your ServiceNow ITSM solution?
Is there something you’re missing out? Make sure you reach the full potential of the platform
and learn more about ServiceNow ITSM Pro capabilities from the experts.







Let’s start from the beginning – what is ServiceNow ITSM Pro?
With increased automation and the delivery of intelligent, responsive IT services, IT Service Management Professional builds on the strength of ITSM Standard. With structured machine learning that automates repetitive operations and offers real-time visibility into your teams and processes for enhanced efficiency and cost savings, it increases your IT productivity by over 20%. AI-powered chatbots with built-in machine learning can also improve the employee experience.
ServiceNow ITSM Pro builds on ServiceNow’s market-leading ITSM solution with powerful automation capabilities that turbocharge your digital transformation. With ServiceNow ITSM and the Now Platform as your foundation, you stop wasting your money and automate technology workflows on our single cloud platform, harnessing shared data and analytics.
So, where are you with your ServiceNow ITSM solution?
Are you a current Standard or Pro evangelist?

I have a Standard ITSM package
Is your solution enough? Do you think you might be missing out? Learn about the perks of ITSM Pro and what it can do for your organisation with us. We will guide you through the best features and show you how to make the best out of your investment.

I have an ITSM Pro package
Ok, so you have ITSM Pro, but are you sure you are using all the features available in the solution? Make sure you use what you pay for and learn more about the best ITSM Pro features with us. Reach the full potential of the Now Platform.
Either way, we will show you what you may be missing out on and how to make the best out of it.
Did you know about those?
ServiceNow ITSM Pro features
DevOps
Improve collaboration between ops and dev teams and deliver innovation at the speed needed for your organisation’s success.
Performance Analytics
Get an overview of your organisational performance and allocate your resources better based on accurate data visualisations.
Virtual Agent
Solve the issues faster with an automated, conversational chatbot that understands natural human language.
Predictive Intelligence
Analyse your past with built-in machine learning to get the best idea of how to solve the issues in the most efficient way.
Continual Improvement
Maximise the performance and efficiency of your people and processes by streamlining work across all departments and identifying bottlenecks.
Vendor Manager Workspace
Analyse and optimise vendor performance with accurate data and increase value for your organisation.
Dynamic Translation
Deliver the best services and scale your business by removing the language barriers and translating text in real-time.
Explore ServiceNow ITSM Pro with
our on-demand webinars!
Webinar on demand
ServiceNow ITSM Pro: DevOps
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ServiceNow ITSM Pro: Performance Analytics
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ServiceNow ITSM Pro: Predictive Intelligence

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ServiceNow ITSM Pro: Virtual Agent – the Asahi experience
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Top 3 ITSM Pro features you didn’t know you had!

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How to make the most out of your ServiceNow ITSM Pro solution
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