DevoteamAtlassian Consulting ServicesAtlassian Training

Atlassian Training

Devoteam is an official Atlassian Training Partner with certified instructors. If you want to follow training for certain Atlassian aspects, you can apply for one in the form below. We want to ensure the best results with our intensive training courses. Our experienced and highly-skilled Atlassian consultants will share their knowledge to improve yours.

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Discover our Jira & Atlassian Training Courses

Do you want to follow training for certain Atlassian topics? Apply for one or more of our trainings in the form below. With our intensive training courses, we want to ensure the best results. Our experienced and highly skilled Atlassian consultants will share their knowledge to improve yours.

Jira Administration

In-company, online or at a Devoteam office | English or Dutch

In the two-day Jira Administration training you will learn how to set up a Jira Instance. You’ll perform key administration tasks in Jira Service Management, Jira Software and Jira Work Management (Core). The second part covers advanced management tasks, including complex schemas, workflow configurations, and board and sprint permissions.

Day 1: Cloud

Course overview
Introducing cloud administration
Setting up your site
Managing site users & their product access
Configuring Jira
Configuring global permissions
Jira projects overview
Create and configure Company-Managed projects, configure permissions and configure project roles.
Create and configure Team-Managed projects

Day 1: Data Center

Configuring your system
Setting up users and groups
Configuring global permissions
Creating and configuring projects
Configuring project roles and permissions

Day 2: Cloud & Data Center

Mapping your organisation in Jira
Configure issue types, fields and views
Customize workflows
Configure board and sprint permissions
Applying new configurations to projects

Managing Jira Service Projects

In-company, online or at a Devoteam office | English or Dutch

This training covers configuring and formatting the customer portal, creating queues (workboxes) and SLAs for the service desk team. You’ll also learn how to use a linked knowledge base (knowledge base) on Confluence, add customers, and automate repetitive tasks within service projects. During the training, you will do exercises with practical use cases to understand how to manage a service project.

Course overview

Creating a service project
Setting up request types in a service project for customers
Creating queues for your service team
Creating Service Level Agreements (SLAs)
Using a Confluence knowledge base
Creating the user portal and global helpdesk
Adding your team, customers and other Jira users to the service project
Automating repetitive tasks in the service project

Confluence Administration

In-company, online or at a Devoteam office | English or Dutch

You’ll receive a thorough introduction to setting up your site, which will include how to formally invite users, efficiently manage spaces, and effectively manage content. You’ll learn how to organise content so that it’s simple to search for, utilise, maintain, and clean up.

Additionally, you’ll discover how to set up templates, employ blueprints, and restrict access to material. For each topic, the course contains practical exercises and recommended practices. For Confluence Administrators, who want to eventually earn the APB-220 Confluence Space Administration Pro Skills Badge, it is a wonderful starting point.

Course overview

Cloud Lessons

Course Overview
Access and Permissions
Configuring Global Settings
Understanding Global Permissions
Administering Spaces
Managing Content
Ongoing Confluence management

Data Center & Server Lessons

Course Overview
Global Settings
Global Permissions
Spaces Administration
Content Management
Ongoing Confluence management

Planning with Advanced Roadmaps

In-company, online or at a Devoteam office | English or Dutch

You will learn how to monitor dependencies within and across projects, to build scenarios to explore potential in project outcomes. Finally, it will teach you how to manage teams in projects.

This course is hands-on and teaches road mapping to the enterprise. Learn to produce dependable plans for your team’s work while preserving a single source of truth in a constantly changing environment. To increase the effectiveness of your long-term planning, you’ll learn how to create plans using the Advanced Road maps sandbox’s auto-scheduler and then experiment with “what-if” scenarios by modifying scope, resources, and time. Before posting your plans on the Jira boards of your teams, gain confidence in your ability to forecast plans across several projects.

Course overview

Course Overview
Getting Started with Advanced Roadmaps for Jira
Working with the Schedule
Working with Dependencies
Experimenting with Release Using Scenarios
Working with Teams
Using Colors and Views

Jira Essentials with Agile Mindset

In-company, online or at a Devoteam office | English or Dutch

This practical training course offers a strong framework for creating an agile mentality. Jira is used as a tool to put agile-related concepts into reality as well as to explain agile principles and practices. This training is crucial because using agile tools and procedures without comprehending the “why” can result in teams and processes that are inefficient. You will learn how to organise, locate and report your work using Jira. Also, you’ll learn how to set up Jira to work with the agile procedures used by your organisation.

Course overview

Agile and Jira Overview
Project Boards
Enrich Issues
Kanban Method
Lean and Agile Principles
Scrum
Searching
JQL
Filters
Epics
Dashboards
Putting it all Together

Why partner with Devoteam for Atlassian Training?

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#1 Devoteam is an official Atlassian Training partner

Devoteam is an official Atlassian Training Partner. We have highly skilled instructors with years of experience in their respective fields. We deliver in-house training or tailor training to your needs.

#2 Because we’ve done this before

We’ve helped many clients, from SMEs to large enterprises across different industries, to get started with Atlassian, Jira and Confluence.

#3 Because we are an Atlassian Platinum Solution Partner

We have been an Atlassian Platinum Solution Partner since 2018. This partner status is based on our track record in successful customer projects with Atlassian technology, combined with a high level of knowledge about Atlassian products. This means that we enable our customers to work closely with Atlassian experts and get the best advice directly from Atlassian itself.

#4 Because we are more than just an Atlassian expert

We are the #1 in digital strategy, cloud platforms & migrations. Our multidisciplinary teams are a blend of consultants focused on the people, process and technology-side of digital transformation.