Is your team wasting time manually tracking hardware movements, managing stockrooms, and processing disposals?
Optimising the Hardware Asset Lifecycle – from planning and procurement to deployment and retirement – is essential for IT efficiency. This session focuses on the practical, operational benefits of adopting ServiceNow Hardware Asset Management (HAM).
We will guide you through the key automation capabilities that help you maximise the value of every asset:
- Automate procurement – See how assets are automatically created and tracked the moment they are received using Purchase Orders and the ServiceNow mobile app.
- Streamline deployment – Use automated workflows to ensure assets are correctly assigned, deployed, and linked to the Configuration Management Database (CMDB).
- Optimise stockrooms – Master inventory management with transfer orders, visibility into stock levels, and automated consumable tracking.
- Ensure compliant disposal – Learn to automate the retirement and disposal process, capturing necessary approvals and proof of destruction for audit purposes.
Moreover, we will show you how to get started with our ServiceNow HAM Assessment to give you a full, strategic evaluation of your current hardware asset handling.